I purchased the Panda-250 PRO Electric Bike Kit: 36V 250W Silver Motor for my wife to keep up with me when we cycle together! And she loves it! The delivery was super speedy and the instructions m... Voir plus
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I received an email confirming that my order has been placed an that I needed to make payment. Made the payment and have heard nothing off the company at all, no email confirming payment and no replie... Voir plus
Dear Oliver, I will be submitting a 1 star review every day until my problem is resolved. Can you please refund my money if you are unwilling to sort the problem out? Your supplier has c... Voir plus
L'entreprise a répondu
The problem with buying an ebike or related parts is that in most cases the supplier is not knowledgeable or very helpful. Oliver at Panda ebikes is fantastically helpful and knows everything you woul... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UK stockists and experts in electric bike kits. We provide excellent support and customer service - check out our instruction videos and also take advantage of our network of partnership companies offering an all inclusive conversion service.
Coordonnées de contact
Unit 690, 109 vernon house, NG1 6DQ, Nottingham, Royaume-Uni
- 01158882270
- sales@pandaebikes.com
- pandaebikes.com
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Really good people
A great team. They always provide good service, understand the products and are helpful.

Réponse de Panda eBikes
Best ebike supplier by far!
The problem with buying an ebike or related parts is that in most cases the supplier is not knowledgeable or very helpful. Oliver at Panda ebikes is fantastically helpful and knows everything you would need to know regarding ebike equipment. Prices are low and i wouldn't go any where else.
truly helpful and competitive
This was not the first e-bike complete set I bought, as I had already bought one in France for another bike project. Panda team was helpful to choose as well as reliable when it came to settle the delivery problems due to the parcel company here in France.
A good experience for me, as everything seems working allright from now.
Panda Bikes, so helpful
Risky business deciding on which electric bike to buy, many sellers just open the box from China, read the catalogue, sell you a bike, and move on.
One of the better ones is Ollie at Panda bikes, I asked him a question late one evening, and got a reply at 10pm, beat that!
Eccezionale
Finalmente affronto le salite senza eccessivo sforzo, oopure vado in ufficio senza arrivare sudato!
Will not be returning here for a planned high-value purchase
Ordered a part from this source based on their claim that it was 'compatible' with the exact model of my cycle.
The part arrived quickly & was reasonably priced but when I attempted to fit it, found the cable to be much too short.
I contacted this company by email & their far from helpful response was that;
'We do quote the length of the cable in the advert & suggest that you extend it to fit, if this is not acceptable then return it for a full refund'
Now I am not claiming that this was not a 'fair' response but it was not helpful & did not address the issue of their claim that this part would be compatible with my cycle.
There was no apology for this error & indeed a check back with their website 2 weeks later found that this part was still being advertised as 'compatible'.
As a retired technician with skills in the electronics field, I was able to extend the cable, fit the unit & it worked fine but I could have purchased cheaper elsewhere if I had initially been willing to go to this extra effort.

Réponse de Panda eBikes
No refund
Item delivered quickly, but didn't work, so by arrangement sent it back with tracking, never received a penny refund, no replies to emails, so I will never use panda bikes again..

Réponse de Panda eBikes
Excellent company super quick delivery, great service, thank you.
Great company to deal with, delivery was very quick and I am very pleased with the part.

Réponse de Panda eBikes
I recommend Panda eBikes unreservedly
Panda dealt with my incessant pre-purchase queries with great patience, my purchase with faultless efficiency and every bit of follow up support was prompt and efficient. A first rate company to deal with

Réponse de Panda eBikes
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