I've been receiving payments through Papaya Pay for six months and have no complaints. Transfers are followed by email notifications and the interface if user friendly. I haven't experienced any delay... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
To be honest I have no complaints at all. I get my salary on time every month and I love that the email notification says that the money is on its way but when you check your bank account it's already... Voir plus
L'entreprise a répondu
Super easy and fast. There was an issue with my bank on the first payment and they were very helpful in proving the documentation I needed.
L'entreprise a répondu
I have never experienced anything like it. Today they forgot to pay the entire UK team. It’s not the first time. Most of us owe thousands to the tax office every year because they don’t update our tax... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Papaya is the AI-first operating system for a borderless global workforce, built for enterprise organizations operating at scale. Its platform is composed of three core operating systems – Workforce OS, Payments OS, and Contingent OS – designed to work together as a single, always-on system. * Workforce OS enables enterprises to manage the full employee and contractor lifecycle, including payroll, employer of record (EOR), contractor management, and compliance, with real-time visibility across countries and worker types. * Payments OS powers instant, global payments as a native capability, connecting workforce execution directly to funds movement with accuracy, transparency, and control. *Contingent OS supports the management and governance of non-employee workforces, e.g., Contractor Management, extending enterprise-grade compliance and intelligence across flexible and project-based talent. AI is embedded across the entire platform – driving real-time intelligence, automation, and decision-making across the workforce lifecycle, while dedicated human expertise ensures trust, accuracy, and compliance at enterprise scale across 180 countries. *Payment services provided through Azimo, Papaya's regulated payments arm with licenses in five Tier-1 jurisdictions.
Coordonnées de contact
1460 Broadway, Suite 7033, 10036, New York, NY, Etats-Unis
- contact@papayaglobal.com
- papayaglobal.com
4,3
Excellent
64 avis
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
I am just not happy with the exchange…
I am just not happy with the exchange rate, it doesn't match the exchange rate at that point
18 mars 2026
Réponse : Papaya Global
Thank you for sharing your feedback, especially when the exchange rate does not align with your expectations, and we appreciate you raising it.
Payment went all smoothly
Payment went all smoothly! It’s very easy and fast to use. I’m glad my company use Papaya Global!
18 mars 2026
Réponse : Papaya Global
Thank you so much for sharing this!
We’re so happy to hear everything went smoothly and that the process has been easy and fast for you. It means a lot to know your company’s choice to use Papaya Global has made a positive difference.
Payments process is onetime
Payments process is onetime, no issues no long waiting period to convert. Effective, efficient. I highly recommend Papaya
18 mars 2026
Réponse : Papaya Global
Thank you so much for the lovely feedback. It means a lot to hear that your payments are on time, smooth, and hassle-free. We’re so happy to know the process has been efficient for you, and we truly appreciate the recommendation.
User-friendly
User-friendly, no complications, and keeps you updated. Best one I've used so far.
18 mars 2026
Réponse : Papaya Global
Thank you so much! Making the experience simple, transparent, and stress-free is what Papaya Global is all about, and being called the best you've used means the world to us!
its very efficient and always on time
its very efficient and always on time, love being able to know before hand and plan accordingly
18 mars 2026
Réponse : Papaya Global
Thank you! Efficiency and reliability are core to what we do at Papaya Global, and knowing you can plan ahead with confidence is exactly the experience we aim to deliver. We love hearing this!
Réponse : Papaya Global
hank you for sharing this. We’re so glad to hear your payments are always received on time, that’s exactly the experience we aim to provide.
Réponse : Papaya Global
Thank you! Consistent, on-time payments are what Papaya Global is here for, so glad it's been a smooth ride.
Payments are super fast and converted…
Payments are super fast and converted into my currency and into my bank account, no need to still transfer to another platform before receiving it into my bank account
18 mars 2026
Réponse : Papaya Global
Thank you! At Papaya Global, we believe getting paid should be simple and direct, straight to your bank account, in your currency, no extra steps needed. So glad that's making a real difference for you!
Best of all out there!
18 mars 2026
Réponse : Papaya Global
Thank you for the great feedback. We’re thrilled to hear our payments solution is delivering such a positive experience.
Fast transfer
I recommend transfers via papaya global because it's easy ,fast and you have a support staff who can help you if you have any issue with the transfer
18 mars 2026
Réponse : Papaya Global
That’s music to our ears. Thank you so much for the recommendation, we’re thrilled to hear the transfer process has been easy and fast, and that our support team has been helpful when needed.
Unreliable Payments and High Fees – Not Recommended
As someone who has received payments through this platform, my experience has been extremely frustrating. On top of everything else, the fees are very high, which only adds to the dissatisfaction.
Payments are consistently delayed, and there is always an excuse, usually blaming the bank or shifting responsibility elsewhere. Every pay cycle brings complaints from employees who are also not receiving their payments on time. It feels like the company is still trying to figure things out as they go, with little reliability or accountability. I would not recommend this platform.
27 février 2026
Avis spontané
Réponse : Papaya Global
hi Grace,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating payment delays and high fees can be.
This is not the experience we want for anyone using our platform, and we take comments like yours seriously, especially when they relate to reliability and trust. We understand that this issue was resolved quickly, and we sincerely hope it will not happen again.
Flawless implementation
This week we successfully completed our implementation across five countries.
In less than four weeks, we had the full platform up and running flawlessly — from invoicing to payments.
I have to admit, I didn’t believe it could be done so efficiently.
Thank you, Papaya Global
26 janvier 2026
Avis spontané
Réponse : Papaya Global
Wow, thank you for sharing this! We're thrilled to hear the five-country implementation went so smoothly in under four weeks. Your success is exactly what we aim for.
Congratulations on the milestone, and thank you for trusting Papaya Global!
Worst experience imaginable
I have never experienced anything like it. Today they forgot to pay the entire UK team. It’s not the first time. Most of us owe thousands to the tax office every year because they don’t update our tax codes as required. Significantly increases compliance risks with very real impacts for employees whose automatic direct debits default because they haven’t been paid on time. Avoid at all costs.
27 janvier 2026
Avis spontané
Réponse : Papaya Global
Hello Stephanie, Thank you for sharing this feedback. We are truly sorry to hear about your experience, missed payroll and tax code issues are serious matters that directly impact employees, and I understand your frustration.
We'd like to look into what happened with your account specifically. Would you be willing to connect with our community team so we can investigate these issues? You can reach us at : community@papayaglobal.com
Your feedback is important to us. The Papaya Team.
Late payments and incorrect payments…
Late payments and incorrect payments have plagued my company since Papaya took over payroll.
They consistently pay on the wrong date or pay the incorrect amounts. For example after returning from maternity leave they decided to lower my pension contributions despite receiving no approval from me to do this. I then realised they had not changed my tax code for well over a year and I was overpaying tax. When I alerted them to this they said I was wrong in spite of sending proof of repeated tax code notices being sent. I also made direct contact with HMRC to confirm that they were paying tax code changes repeatedly because they had not been applied by the payroll provider. It took me making a complaint and 6 months of back and forth to get this corrected. Two months later and today is pay day but multiple employees report not receiving any payment. Papaya Global claim to be a global payroll provider but they operate like an absolute joke.
27 janvier 2026
Avis spontané
Réponse : Papaya Global
Good day Venessa,
Thank you for sharing your experience with us. Reading about the pension contribution changes, tax code delays, and payment issues you've faced is genuinely concerning, these are exactly the kinds of problems we work hard to prevent.
We'd really value the chance to look into what happened with your account. Our community team would like to understand the full picture and see how we can help. If you're open to it, please reach out to :community@papayaglobal.com
We appreciate you taking the time to give us this feedback. The Papaya Team
The worst possible experience
The worst possible experience, ever. Their responsiveness rate is almost zero. They do not read your emails, and reply with a complete irrelevant answer, few weeks later, if you are lucky.
If you are looking for a company to waste your own time, this is your address. If you value your time, please go somewhere else.
1 septembre 2025
Avis spontané
Réponse : Papaya Global
Thank you for your feedback. We're sorry to hear about your experience with our responsiveness.
To investigate this properly, we need more details:
Are you a client or an employee paid through Papaya?
What specific issue were you trying to resolve?
Please contact our community team at: community@papayaglobal.com. The Papaya Team
Réponse : Papaya Global
Thank you for the wonderful feedback! We're thrilled to hear you're happy with both the leadership and the product. The Papaya Team
Great product for global payroll and…
Great product for global payroll and payments
1 janvier 2025
Avis spontané
EOR at scale - easy and professional
easy set up and onboarding, great platform for EOR at scale , classification tool is a big advantage
1 octobre 2025
Avis spontané
Réponse : Papaya Global
Hi Michael, thank you for your review! We’re thrilled the platform has been easy to set up and effective for EOR at scale, and that our classification tool is helping you feel confident in your compliance approach. If you ever want to explore more features or best practices, our team is here to help.
Yours Papaya Global
We chose Papaya Global for EoR Services…
We chose Papaya Global for EoR Services in EU(Spain) and it was a very pleasant and smooth experience for us.
The process was detailed and clear, and any questions we had were quickly answered by CS teams.
We are very happy with the experience, and recommend Papaya Global for Payroll services in the EU
15 décembre 2025
Avis spontané
Réponse : Papaya Global
Thank you for sharing your experience. We’re glad Papaya Global supported a smooth EoR implementation in Spain and that our team provided quick, helpful answers throughout the process. We appreciate your recommendation for EU payroll and are here to help as your operations expand.
Papaya Global
Very professional a lot of knowledge…
Very professional a lot of knowledge going out of their way to overcome local obstacles and to give best support
21 décembre 2025
Avis spontané
Réponse : Papaya Global
Thank you for the kind words. We’re happy our team’s expertise and commitment helped navigate local challenges and support you effectively.
Papaya Global
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