Parking.com - 20 E. 16TH UNION SQ WEST Avis 34

TrustScore 4 sur 5

4,0

20 East 16th Street, 10003 New York, NY, US


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Lisez les avis des autres

Noté 1 sur 5 étoiles

This is not an honest place of business. I was charged an extra $40 for coming back early. The attendant did not have to move any cars to retrieve mine. Why the extra cost? Find another place to park.... Voir plus

Noté 2 sur 5 étoiles

We booked our spot in advance for our oversized vehicle paying the extra fee. Arrived at the garage and were told there was no room for us and we had to leave and park somewhere else.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super easy. Reserved spot online- pulled in and attendant scanned code from my phone. Only problem is entrance was one block over from where GPS said it was but we figured it out.

L'entreprise a répondu


À propos de l'entreprise

  1. Service de voiturier
  2. Parking couvert payant
  3. Espace de parking

Informations provenant de diverses sources externes

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Coordonnées de contact

  • 20 East 16th Street, 10003, New York, NY, Etats-Unis

  • (212)321-7500

4,0

Bien

TrustScore 4 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was easy and the workers were…

It was easy and the workers were wonderful!

2 septembre 2024
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Super easy

Super easy. Reserved spot online- pulled in and attendant scanned code from my phone. Only problem is entrance was one block over from where GPS said it was but we figured it out.

14 avril 2024
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 2 sur 5 étoiles

The reality is that when you arrive to…

The reality is that when you arrive to the location with digital receipt, the attendant still refuses you entry or service. The staff complains that the website offering this service is not in anyway concerned about the current situation at the garage.

12 juillet 2023
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Anthony. We are going to share this with the local management team.

Thank you,
Parking.com

Noté 2 sur 5 étoiles

False advertising. Overbooked garage

We booked our spot in advance for our oversized vehicle paying the extra fee. Arrived at the garage and were told there was no room for us and we had to leave and park somewhere else.

29 décembre 2022
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Excellent and courteous garage staff

Excellent and courteous garage staff. Parking a bit expensive and wish that as a SP+ monthly at another garage there would be a discount.

9 novembre 2022
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Charla. We are glad you enjoyed your stay with us. As a monthly parker, you can use our Preferrred Parking Program to get a discount at other locations! More information can be found here: https://promo.parking.com/preferredmonthly/

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Wonderful staff

Wonderful staff! Greeted us the minute we pulled in! My BMW was very well taken care of! We will definitely be coming back here when we are in town. Thank you!

19 juillet 2022
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 1 sur 5 étoiles

I paid For parking and the attendants…

I paid For parking and the attendants didn’t accept it on the day of the parking. They kept telling me I needed to show a barcode but I never received a barcode just had a receipt & confirmation #.

20 juin 2022
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Great

Very easy and my car was safe!

21 décembre 2021
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Always efficient and quick to get in…

Always efficient and quick to get in and out! Great price for location!

13 novembre 2021
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Parking

Everything went very smooth for a garage with only one worker and many cars.

8 octobre 2021
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Marlies. We are glad everything worked out and you enjoyed your stay with us!

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Excellent!

Excellent service from both parking attendants in the morning & evening.

4 septembre 2021
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Alicia. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 4 sur 5 étoiles

Parking.com was extremely easy to use…

Parking.com was extremely easy to use and provided a vast amount of locations to choose from. We had no problem at all using our parking pass at the location we chose. I would definitely use Parking.com again.

13 août 2021
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Noté 1 sur 5 étoiles

Does not honor online pre-paid passes

I pre-paid online for 7 hours on Dec 23rd. When I arrived at the garage in the morning, the attendant told me to give my printed pass to the attendant when I leave. When I went back in the afternoon, the attendant didn't want to accept my pass. He tried to enter the order # into their system but nothing came up. He insisted I had to pay again. I asked him to call his manager.he came back and said ok but I had to pay $15 for oversize vehicle. I have a jeep. I DID add that to the online order and it showed on the printed pass I gave him! Again, he called his manager. He came back and said the manager said to let it go,.. it's not worth fighting about. They told me the online system was wrong. If its not working, then fix it or take it down.

26 décembre 2020
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Helen. We are very sorry for your negative experience. We are going to investigate what happened and then will contact you directly.

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Parking in NY

Excellent was easy to pay for parking when I was running late for a doctors appt. only wish you didn’t have to print out a hard copy to present to the attendant. They should make it so that you can just show on your phone that you paid for the parking. But overall it was good.

21 décembre 2020
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Frances. We will pass your feedback over to the local management team, so we can address these improvments at the garage. We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Noté 5 sur 5 étoiles

Nice service

Great service. Quick and inexpensive

18 décembre 2020
Logo de Parking.com - 20 E. 16TH UNION SQ WEST

Réponse de Parking.com - 20 E. 16TH UNION SQ WEST

Thank you for your review, Harry. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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