I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the... Voir plus
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Lisez les avis des autres
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
L'entreprise a répondu
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
L'entreprise a répondu
I purchased a space in advance--arriving at 5:30 in the evening so that I had guaranteed parking for an XMAS performance I was attending. When I reached the garage, there was a sign up "monthly parki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Coordonnées de contact
20 West 13th Street, 10011, Manhattan, NY, Etats-Unis
- (212)321-7500
3,1
Moyen
48 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lot was full when I arrived at my…
The lot was full when I arrived at my scheduled time.
4 mars 2025
Excellent service
6 novembre 2024
Total pain to get car
Total pain to get car. Issues with app, English and disgruntled attendant
3 novembre 2024
I reserved a spot and when I pulled up…
I reserved a spot and when I pulled up to the garage, it was closed and a sign said they were full. Couldn’t even get in to speak to anyone. Terrible
17 septembre 2024
Réponse de Parking.com - 20 WEST 13TH ST.
We sincerely apologize for the inconvenience you experienced. We understand how frustrating it is to arrive at a location and find it closed, especially after making a reservation. We will investigate this issue further to ensure that our signage and communication are accurate and up-to-date. We will also issue a refund.
Thank you,
Parking.com
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy Peasy
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
10 juin 2024
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review, Timothy. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
quick refund of unused parking spot.
the street was closed. I asked for a re-fund and I got it thank you -- parking.com
28 mars 2024
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad that everything worked out.
Thank you,
Parking.com
Unresponsive & Poor Service
I pre-booked
through their website to secure a spot. When I arrived at the garage,
the gate was down preventing me to enter and there was a sign that said
“sorry the lot is full.” I honked my horn repeatedly for nearly 10 minutes
before I had to leave and find another garage in order to not miss my
meeting. I was extremely disappointed by my experience and demanded a full
refund. However, after several outreach attempt I never heard back from the organization.
27 mars 2024
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this and have escalated it to the local management team. Our records do show you were refunded. If you need to contact us, please reach out to us at RMMnewyork@spplus.com.
Thank you,
Parking.com
Horrible experience
Horrible experience. I got rejected by the parking lot so I asked for a refund for 4 times. On the 5th call I was told that I need to submit proof that I parked elsewhere. It was a Sunday so I was suggested to park on the street and so I did. The morosity in refunding me for a faulty reservation system is blowing my mind. This is definitely the worst experience with a parking app I have ever had. I feel like I’ve been scammed!!!!!
24 décembre 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Hi - we are very sorry to hear this. We are going to look into this right away and will reach out directly.
Thank you,
Parking.com
Everything went great once I reserved…
Everything went great once I reserved and got to the lot they just had to scan and all went well
11 décembre 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
easy to use.
5 novembre 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Always an easy and pleasant experience!
2 novembre 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking attendant was rude
12 octobre 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review, Angel. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Good customer service
14 septembre 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review, David. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
A Great Trip To NYC Made Even Better
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
29 juillet 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. This is great to hear!
Thank you,
Parking.com
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry that this happened and will reach out directly.
Thank you,
Parking.com
This company might actually be fraud
I wasnt able to use the code sent to me at the garage. The garage made me pay 33% more on site. Then I could not get a refund from the website. So I paid twice for a garage spot. Don't use this service. It's actual robbery. I will be in touch with my cc company since this website is not willing to make things right.
27 mars 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.
Thank you,
Parking.com
Professional service.
16 février 2023
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I had paid in advance was told by the…
I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the attendant defense he was working alone. He seemed very stressed.
17 décembre 2022
Réponse de Parking.com - 20 WEST 13TH ST.
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
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