Wonderful customer service. It was a little difficult to find, but when you call, they stayed on the phone with me every step of the way until I got there. Great people
Établissement
Changer d'établissement150 E. Lower North Water Street, 60611 Chicago, IL, US
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Lisez les avis des autres
Used the app/website the night before to reserve parking. Was very easy to use but had the hardest time finding the actual parking garage the next morning. The directions never registered with Googl... Voir plus
L'entreprise a répondu
The parking garage is open 24x7, but you cannot walk out of it and the building you go up to is also closed. I had to walk through a skybridge to get out of the building App does not allow long enoug... Voir plus
L'entreprise a répondu
I am from out of town and I could not find this location at all which was disappointing. I prepaid and ended up having to pay $45 at another location to avoid missing my RiverBoat cruise.
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Coordonnées de contact
150 E. Lower North Water Street, 60611, Chicago, IL, Etats-Unis
- (312)467-4428
3,6
Moyen
60 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Wonderful customer service
Wonderful customer service. It was a little difficult to find, but when you call, they stayed on the phone with me every step of the way until I got there.
Great people
27 juin 2025
Avis spontané
Always a friendly greeting
Always a friendly greeting! Take great care of my car! Extremely easy process! Very clean facility!
11 avril 2025
Made it very easy and convenient for me
26 mars 2025
Easy site to navigate …
Easy site to navigate and gave me parking options near my destination to choose from
12 septembre 2024
I am from out of town and I could not…
I am from out of town and I could not find this location at all which was disappointing. I prepaid and ended up having to pay $45 at another location to avoid missing my RiverBoat cruise.
23 août 2024
Never used the parking even tho i paid…
Never used the parking even tho i paid for it it was to hard to find plus it has 2 addresses and none of them send you to the reservation for the parking paid elsewhere.
9 août 2024
Ididn't park theere
Ididn't park theere, because I coudn't find the the entrance and there's no sign where is the entrance, that's really bad
18 juin 2024
was not able to find right location to…
was not able to find right location to enter and pick my car from there
17 juin 2024
Love the customer service they provided…
Love the customer service they provided to us. We left the truck all night and everything was great thank you..
25 mai 2024
Not Great Experience
Used the app/website the night before to reserve parking. Was very easy to use but had the hardest time finding the actual parking garage the next morning. The directions never registered with Google maps and we were in a rush to make an appointment in downtown Chicago. Ended up not parking in the garage we had paid for so was $25 wasted. Would have been helpful if additional directions were given on this specific garage space.
15 mai 2024
Réponse de Parking.com - 401 N. MICHIGAN
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The garage did not accept my pass
The garage did not accept my pass. There was no attendant. Had to pay again onsite. Terrible experience.
16 mai 2024
Réponse de Parking.com - 401 N. MICHIGAN
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I couldn't find the entrance to this parking lot
I couldn't find the entrance to this parking lot. I followed the Google map and went up and down, but failed to see the entrance. Ultimately, I had to park my car in Trump Tower, which cost me $45.
8 avril 2024
The parking garage is open 24x7
The parking garage is open 24x7, but you cannot walk out of it and the building you go up to is also closed. I had to walk through a skybridge to get out of the building
App does not allow long enough purchase. I kept having to re-up, instead of just purchasing a 5 day stay.
8 février 2024
Réponse de Parking.com - 401 N. MICHIGAN
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Makes it easy to find and pay for…
Makes it easy to find and pay for parking. Chicago is a confusing place for driving, it is better to already know exactly where you are going and this app makes it easy!.
20 décembre 2023
I usually like using you all
I usually like using you all , but I made a reservation same day to park. But my plans changed. Your app would not let me cancel the parking spot. You could see I didn't use it, so I was out $20.00.
2 septembre 2023
Réponse de Parking.com - 401 N. MICHIGAN
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
We never could find this parking lot
We never could find this parking lot, GPS doesn't work there, wasted our money.
15 août 2023
I was unable to find the parking lot I…
I was unable to find the parking lot I paid for and ended up paying for a spot that’s I didn’t use. Emailed the company about this but have yet to hear back from them. They are a total rip off.
12 août 2023
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