Paying for the parking space was very easy, didn't take any time, and prices are low compared to others, there's instructions on how to pay on ever parking space. Once you paid an email will follow... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Scanning and paying was okay, but they didn’t even ask what parking spot we parked in. I didn’t like that even though I entered my license plate #. Also there shouldn’t be a service fee, the parking a... Voir plus
L'entreprise a répondu
Your process was cumbersome, annoying — and expensive! I spent $10.00 for nothing (a very short visit: not much of a Richmond highlight). The Passport app works much better and allows for graduated r... Voir plus
L'entreprise a répondu
Getting a pre-paid parking spot at this lot was very easy. Input date, start time, end time, license plate and pay. I didn't need to take time making a payment at the kiosk when I got there, and I don... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Coordonnées de contact
1200 E BYRD STREET, 23219, RICHMOND, VA, Etats-Unis
- (804)649-7275
3,3
Moyen
145 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Parking was not well marked
Parking was not well marked, it was not clear ti me that we even parked in the correct place.
11 mai 2025
Paying ahead saves time
Getting a pre-paid parking spot at this lot was very easy. Input date, start time, end time, license plate and pay. I didn't need to take time making a payment at the kiosk when I got there, and I don't have a "smart" phone so I can't pay through a phone app. Being able to pay ahead of time and print the pass at home was convenient, too.
26 septembre 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
First I tried the app
First I tried the app, then just scan the qr code. Finally was able to pay. Wanted to extend, but the app, nor the link in the text message would allow me to do that. Finally went to the web address and could extend my stay. Worked hard to give you more money
21 septembre 2024
Réponse de Parking.com - REYNOLDS LOT
We appreciate you taking the time to share your experience. We understand your frustration with the difficulty you encountered extending your stay. We're committed to making our services as user-friendly as possible and will look into improving the process for extending stays.
Thank you,
Parking.com
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
I was charged more than the listed…
I was charged more than the listed price. In addition, you provide no service, but reap funds from public resources that should never be privatized in the first place. Your company should not exist, and I hope it burns to the ground. Cheers.
16 juin 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Quick and easy to set up payment
Quick and easy to set up payment. Seamless, user friendly platform. Very simple, as it should be. Great job!
8 juin 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review, Dan. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Multiple cards didn’t work
Multiple cards didn’t work. Everything was flat rate so why pick hour
9 juin 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
The website to pay was not user…
The website to pay was not user friendly. First it took our info but kept freezing and we had to start over. The process took over 30 TO PayFOR PARKING!!!
it it had just been a issue with mine maybe a user error but my sister was also using the same lot and had the same experience. It should not be that hard to pay to park. VERY FRUSTRATING AND DISAPPOINTING
8 juin 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review, Kristin. We are very sorry that this happened and will share this with the local management team.
Thank you,
Parking.com
Directions for use for out of town er…
Directions for use for out of town er was very confusing. I wanted 2 hours and was evidently 2 days for $20+. I didn't want to mess with it any longer so I just left it after several attemps.
20 mai 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback. You can also reach out to us directly at RMMatlantic@spplus.com.
Thank you,
Parking.com
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Good experience when I called the…
Good experience when I called the number. The women I spoke with was fantastic.
28 avril 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review, Stephen. We are glad you enjoyed your stay wtih us!
Thank you,
Parking.com
Added a $0.99 fee to the Posted Parking Fee
Added a $0.99 fee to the service and it was the only way to pay - yet the sign said parking was $10.00. Really annoyed at the bait and switch. Why can't the fee be part of the payment?
Also - don't like having to download an app in a parking lot - uses my limited data. Fine for someone who parks in a particular place regularly. Enough to make you never want to go down town.
24 avril 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Easy and quick to use
Easy and quick to use. I got a reminder text near the end of the parking time with an opportunity to lengthen the time if needed.
10 avril 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I think it’s ridiculous you have to pay…
I think it’s ridiculous you have to pay $10 for no matter how long you stay even if it’s just for an hour! Highway robbery
6 avril 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Was confusing about end time
Was confusing about end time. Made me wonder if a check out was needed, but could find no way to do that
22 mars 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team. You can also reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review, Timothy. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review, Samuel. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The reminder to add more money was…
The reminder to add more money was great!! Large parking spaces- well lit area
14 février 2024
Réponse de Parking.com - REYNOLDS LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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