Patons Insurance Avis 

135
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very satisfied with this taxi insurance company. The service is fast, professional, and always helpful whenever I need assistance. The staff are friendly and make the whole process simple and str... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services. She was very courteous,knowledgeable and a pleasure to speak to. She was professional thr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

All routine. Everything fine. App easy to use. A bit disappointed with the ridiculous rate charged in interest when you pay monthly, and the amount of commission Paton’s are receiving for acting as a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your Insurance Consultant Ghazala Sana was so helpful and friendly. It was an absolute pleasure speaking to her and she's an asset to your Company. 10 stars from me 😊 1st class service from Patons on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

As an industry-recognised insurance broker, at Patons Insurance we take our job of protecting your business very seriously. We understand that your business is your livelihood, and we want to make sure that you have the best coverage possible in case an unfortunate incident happens. We use a carefully selected group of UK insurers to find you an insurance policy that meets your needs. If you choose us, we’ll search for reliable cover to give you peace of mind. Our team is highly trained with expert, specialist insurance industry knowledge, meaning they will provide you with an informed and efficient service so you can do your job without stress.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(135)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service, highly satisfied with the purchase of my insurance. Dealt with very professionally and felt confident all the requirements of the service I needed was met. The Patons portal via an app is very helpful and an efficient way of submitting and receiving all the relevant paperwork which saved all of the usual hassle and most of all alot of time. Well impressed, highly recommend!

11 août 2025
Avis spontané
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Réponse de Patons Insurance

Thanks for the great review, Daniel!

I'm glad to hear that you're happy with the service we provided as well as the usability of our App. We're always looking for ways to make the insurance process as hassle free as possible for our customers, so your positive feedback is really appreciated!

Have a nice day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Best service

Best service i had so far.

7 octobre 2025
Avis spontané
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Réponse de Patons Insurance

Hi Heebaan,

Thanks for choosing Patons for your insurance this year and taking the time to leave us a 5 star review. I'm glad to hear that you're happy with the service we provided!

Have a nice day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

I have used this company for 20 years…

I have used this company for 20 years now and have never been disappointed with them, They have constantly found me the best deals in the market are knowledgeable and very friendly, look forward to working with them again.

1 septembre 2025
Avis spontané
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Réponse de Patons Insurance

Hi Anthony,

Thank you for the excellent review! It's great to hear that you've been a customer with us for over 20 years and continue to be happy with the services we provide. We really appreciate your loyalty and trust in our services.

Have a nice day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Easy straight forward to deal with over…

Easy straight forward to deal with over the phone, everything put in place.

28 août 2025
Avis spontané
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Réponse de Patons Insurance

Hi David,

Thank you for insuring your taxi with Patons this year and taking the time to leave us a review. I'm glad to hear that our team provided an easy, straightforward service.

Have a nice day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

First class service and easy to deal…

First class service and easy to deal with

8 août 2025
Avis spontané
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Réponse de Patons Insurance

Thanks for the 5 star review, Robert!

I'm glad that our team provided you with a first class service.

Have a nice day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Great company to deal with.

Once again I found dealing with Patons very easy and the small problem was resolved in a professional and friendly manner. I always feel like a valued customer - that's why I have stayed with them for over 12 years.

9 septembre 2025
Avis spontané
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Réponse de Patons Insurance

Hi David,

Thanks for renewing your insurance with us again this year and taking the time to leave a 5 star review!

It's great to hear that you've been a customer with us for over 12 years and continue to be happy with the service we provide. We always try to do the very best for our customers, so we truly appreciate your trust in our services.

Have an excellent day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Staff are knowledgeable, friendly and helpful. Best taxi insurance company in UK.

25 août 2025
Avis spontané
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Réponse de Patons Insurance

Thanks for the excellent review, Nouman!

We always aim to find the right cover for our customers all while providing a great service, so we really appreciate your feedback.

Have a great day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Great service

Great service

26 août 2025
Avis spontané
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Réponse de Patons Insurance

Hi Jamila,

Thank you for taking the time to leave a 5 star review. We really appreciate your feedback!

Take care,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Great experience

Great customer service and also good prices will defo recommend 👍👍

29 août 2025
Avis spontané
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Réponse de Patons Insurance

Hi Alan,

Thank you for leaving a 5 star review! We always aim to do the best for our customers, so it's great to hear you're happy with our service as well as the price of your insurance this year.

If you do recommend us, don't forget about our Recommend a Friend Scheme, you could earn £50 for each successful referral! (T&Cs apply).

Have a nice day,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Excellent

Good for pricing

9 septembre 2025
Avis spontané
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Réponse de Patons Insurance

Hi Mojakkir,

Thank you for choosing Patons for your insurance this year. I'm glad to hear that you're happy with the price of your policy this year.

Take care,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Great service from the staff as usual

Great service from the staff as usual

9 septembre 2025
Avis spontané
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Réponse de Patons Insurance

Hi,

Thank you for taking the time to leave us a review. We really appreciate your positive feedback!

Take care,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Good price,and communication..

9 septembre 2025
Avis spontané
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Réponse de Patons Insurance

Hi Andrew

I'm glad to hear you're happy with the service provided by our team! Thanks for taking the time to leave us a 5 star review.

Kind regards,
Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Excellent staff and helpful no waiting…

Excellent staff and helpful no waiting time everything rund so well.

30 mai 2025
Avis spontané
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Réponse de Patons Insurance

Hi Layla,

Thanks for insuring your taxi with Patons and taking the time to leave a review! We really appreciate your feedback.

Have a nice day, Freya @ Patons Insurance

Noté 4 sur 5 étoiles

Always chip and cheerful staff,

Always chip and cheerful staff,

16 mai 2025
Avis spontané
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Réponse de Patons Insurance

Hi Alan,

Thank you for leaving us a 5 star review! I'm glad to hear that our team provided a good service.

Take care, Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Lowest prices and best conditions with…

Lowest prices and best conditions with financial service that's great

23 mai 2025
Avis spontané
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Réponse de Patons Insurance

Hi,

Thanks for the great review! At Patons, we always try to find our customers the right policy at the best possible price, so it's great to hear that you're happy.

Kind regards, Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Great service again 👍

3 juin 2025
Avis spontané
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Réponse de Patons Insurance

Thank you for the five star review! We really appreciate your positive feedback.

Take care, Freya @ Patons Insurance

Noté 5 sur 5 étoiles

the staff are knowledgeable and always…

the staff are knowledgeable and always try to get me the best deal

4 juin 2025
Avis spontané
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Réponse de Patons Insurance

Hi Frankie,

Thank you for choosing us for your taxi insurance and taking the time to leave a review! We always try to do the best for our customers, so your positive feedback means a lot.

Take care, Freya @ Patons Insurance

Noté 5 sur 5 étoiles

The app is very useful

The app is very useful. The staff is very helpful and professional.

4 juin 2025
Avis spontané
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Réponse de Patons Insurance

Thanks for the five star review, Fehmi!

I'm glad to hear that our team provided a helpful service and that you also like our app!

Kind regards, Freya @ Patons Insurance

Noté 5 sur 5 étoiles

Great service

Great service. The staff are very helpful and attentive with the costumers.

4 juin 2025
Avis spontané
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Réponse de Patons Insurance

Hi Davih,

Thank you for insuring your taxi through us and leaving a 5 star review! We really appreciate your positive feedback.

Have a nice day, Freya @ Patons Insurance

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