I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services. She was very courteous,knowledgeable and a pleasure to speak to. She was professional thr... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
All routine. Everything fine. App easy to use. A bit disappointed with the ridiculous rate charged in interest when you pay monthly, and the amount of commission Paton’s are receiving for acting as a... Voir plus
L'entreprise a répondu
Your Insurance Consultant Ghazala Sana was so helpful and friendly. It was an absolute pleasure speaking to her and she's an asset to your Company. 10 stars from me 😊 1st class service from Patons on... Voir plus
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I am very satisfied with this taxi insurance company. The service is fast, professional, and always helpful whenever I need assistance. The staff are friendly and make the whole process simple and str... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
As an industry-recognised insurance broker, at Patons Insurance we take our job of protecting your business very seriously. We understand that your business is your livelihood, and we want to make sure that you have the best coverage possible in case an unfortunate incident happens. We use a carefully selected group of UK insurers to find you an insurance policy that meets your needs. If you choose us, we’ll search for reliable cover to give you peace of mind. Our team is highly trained with expert, specialist insurance industry knowledge, meaning they will provide you with an informed and efficient service so you can do your job without stress.
Coordonnées de contact
Unit 9, Connect Business Village, Derby Road, L5 9PR, Liverpool, Royaume-Uni
- 01515381313
- info@patonsinsurance.co.uk
- patonsinsurance.co.uk
4,7
Excellent
136 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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This is is the worst insurance company…
This is is the worst insurance company I I’ve taken a policy out with bloody useless all they are good at is taking money from you nothing else and they always right and your wrong
Never take out a policy with Patons again
4 mai 2021
Avis spontané
Terrible
Terrible
I already contacted this company multiple times and they left me no choice but to leave a review behind about how I have experienced dealing with this company.
30 juillet 2020
Avis spontané
Terrible
Don't recommend this insurance company as theu have caused alot of confusion and very stubborn customer service.
16 juillet 2020
Avis spontané
Réponse de Patons Insurance
Hi Samantha,
We’re really sorry to hear that you feel this way. We pride ourselves on our service therefore we would love the opportunity to rectify this.
Unfortunately, due to the limited information we have we’re unable to investigate this further for you at the moment. If you could please send us an email to complaints@patonsinsurance.co.uk and include your full name, address and vehicle registration we will be able to locate your record and look in to this further for you.
Kind regards,
Ben
Worst insurance company
Definitely the wost insurance company that I had to deal with.
Specially in hard times during the lockdown they had absolutely no understanding.
Customer service is very bad and also always try to call you because what they say is unreasonable and they don't wanna send you that as evidence.
Don't insure your car with this company, you will definitely regret it.
16 juillet 2020
Avis spontané
Réponse de Patons Insurance
Hi Sue,
We’re really sorry you feel this way. We have tried our best to help each and every one of our customers during this time so, after hearing that you’re unhappy with the service we have provided, we’d love to do our best to rectify this for you.
In order for us to look further into this we would require more information from you so we can locate your personal profile. Could you please email complaints@patonsinsurance.co.uk with your full address and the registration of the vehicle we have on file and we will look to resolve any issues you have had.
Take care,
Ben
Excellent service.
24 avril 2019
Avis spontané
Very good I am recommend this company…
Very good I am recommend this company all my friends
22 avril 2019
Avis spontané
Very helpful on the ball and always aim…
Very helpful on the ball and always aim to get you the best deal thanks very much once again
21 avril 2019
Avis spontané
Great price with a quality service
18 avril 2019
Avis spontané
No hassle .easy deal.great service…
No hassle .easy deal.great service thanks
17 avril 2019
Avis spontané
Patons give me a very competitive quote…
Patons give me a very competitive quote from friendly and efficient staff, well done Patons, great service.
17 avril 2019
Avis spontané
Very good service
16 avril 2019
Avis spontané
all good honest answer
16 avril 2019
Avis spontané
Excellent service and their apps help us a lot
Excellent service good customer service and their mobile application is wonderful its very easy to upload the document and check the policy make life easier
16 avril 2019
Avis spontané
Excellent company
Excellent company, so easy to sought insurance with and the app is a massive help, would highly recommend
16 avril 2019
Avis spontané
I good company
I good company , everything is easy and clear to deal with them.
16 avril 2019
Avis spontané
My taxi insurance was £800 cheaper than…
My taxi insurance was £800 cheaper than last year great place for taxi insurance
16 avril 2019
Avis spontané
Friendly and nice environment
Friendly and nice environment. Quick and honest services.
15 avril 2019
Avis spontané
Good company
I have looked at a lot of companies and this one has a good amount to pay. They have a friendly service.
14 avril 2019
Avis spontané
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