Paulswardrobe Avis 

171
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Eye popping gear, smooth transition and easy check out. Plus the savings was amazing 😜🤑. Let you know how my other experiences go. Delivery & Quality. Thanks for all you do. Go Blue

Noté 5 sur 5 étoiles

There is a great variety of merchandise. I was looking for tops for my granddaughter and had many great choices. Sizes were available. The website is easy to navigate and ordering is also very easy... Voir plus

Noté 4 sur 5 étoiles

My beautiful new dress arrived very quickly. I love the color and quality of the fabric. Because of my height to weight ratio, I ordered a size "L", which is a bit long for my 5' frame but it does... Voir plus

Noté 5 sur 5 étoiles

The V‑neckline is flattering and the cap sleeves keep it light. The stretch fabric makes it comfortable for all day wear. Its simple but feels polished enough for casual dinners or office layering, wh... Voir plus

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4,7

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(171)

170 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The fitted cut highlights the shape…

The fitted cut highlights the shape without being restrictive. The floral print feels lively and the midi length keeps it elegant. I wore it to a summer event and felt both comfortable and stylish.

20 juin 2026
Avis spontané
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Réponse de Paulswardrobe

Hi Sarah,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

We truly appreciate your support.

Sincerely,
Paul Wardrobe | Customer Support Team

Noté 5 sur 5 étoiles

The round neck keeps it simple but the…

The round neck keeps it simple but the pockets make it practical. The length is flattering and the fabric drapes nicely. Its a dress i can wear from morning to evening, whether at work or out with friends and it never feels out of place.

5 juin 2026
Avis spontané
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Réponse de Paulswardrobe

Hi Maeve,

Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.

Thank you for trusting our store and for allowing us to be part of your shopping experience.

Sincerely,
Paul Wardrobe | Customer Support Team

Noté 1 sur 5 étoiles

Buyer Beware!

Buyer Beware!!
Delayed shipping. The quality of the dress I recieved was that of a childs halloween costume.
False advertising of product! I should have read the reviews before ordering!! I tried calling the telephone number of their customer service listed on their website and it was totally a bogus number

25 juin 2026
Avis spontané
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Réponse de Paulswardrobe

Hi Diane,

We’re sorry to hear that your experience was not a positive one. We know that trust is important, especially when ordering online, and we understand how concerning it can be when the process does not go as expected.

We’d like the opportunity to investigate your case, review the order details, and provide the best possible support. Please contact us through our official support page with your order information so our team can assist you directly.

Sincerely,
Paul Wardrobe | Customer Support Team

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THESE PEOPLE

DO NOT ORDER FROM THESE PEOPLE. THEY ARE A SCAM!!!!!! I won't waste time on the several back and forth emails - they do not return your money. They should be banned from selling in the USA. And the quality of their products is laughable . A cotton dress felt like a plastic tablecoth.
BE SMART - STAY AWAY!!!!

10 juin 2026
Avis spontané
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Réponse de Paulswardrobe

Hi ,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
Paul Wardrobe | Customer Support Team

Noté 1 sur 5 étoiles

The coat i ordered did not fit even…

The coat i ordered did not fit even with the correct sizing information. Material was not what was pictured, thin and not well made. Save your money and order from a reputable business. The company New York address might be real but the products are from China. Very dissatisfied with myself not being more diligent and investigating the source before I ordered. Live and learn.

18 juin 2026
Avis spontané
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Réponse de Paulswardrobe

Hi Jan,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Paul Waldrobe| Customer Support Team

Noté 1 sur 5 étoiles

Return policy did not match my experience

I ordered a linen blend top that arrived, but the fit was poor and the quality was not what I expected. The companies website stated that returns were accepted within 30 days so I contact with them. Customer service to request a return before they would process my return request requested photos or video of the item I want to return to show that had not been worn was not defective and still had the tags attached although I found it unusual. I complied it’s in all this requested photos. The item was clearly in new good condition instead of processing my return customer service responded by offering to send me a different size if I would pay an additional $15 shopping fee shipping I already had paid shipping on the original order so it was very. I was very disappointed for this response at no point was a straightforward return offered despite the return policy offered on the website. Another frustrating aspect was that the customer service communications. Each response took at least 24 hours making a simple issue take much longer than necessary several days. I have been shopping online for clothing for many years and have rarely encountered such a difficult return process based on my experience with the product quality return policy and customer service. I would not purchase from Paul’s wardrobe again. I am sharing this review so that other shoppers can make an informed decision before buying from Paul’s wardrobe.

11 juin 2026
Avis spontané
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Réponse de Paulswardrobe

Hi Kathryn,

We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.

We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.

Sincerely,
Pauls Wardrobe | Customer Support Team

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