PawnHero & Marketplace Avis 

469
•
TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Takes soooo long to redeem an item. So much hassle. They prefer handwritten authorization rather than typewritten ones. Find another place to pawn your items

Noté 4 sur 5 étoiles

Good Day ! Okay naman yung service sila kaso dapat kaliwaan hindi kukunin muna yung items tska palang papasok Yung pera .. tska Sobrang bait po talaga ni SIR NASH or MASH Im not sure sa name nya but... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

medyo mahirap na magtransact ngaun compared dati. before kasi magsend ng pic ng item, right there and then makikita kung pede ung items mo or not. ung process ngaun mahirap kasi tic options na lang na... Voir plus

Noté 5 sur 5 étoiles

Overall good experience. Only 2 items of concern. 1. Maybe put a warning sign at the entrance regarding the strobe/flashing light. This is to forewarn clients who may have medical conditions that... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

PawnHero.ph is an online pawnshop where anyone can submit a pawn request anytime, anywhere. Unlike brick-and-mortar pawnshops, PawnHero offers lower interest rates — up to half of what traditional pawnshops in the Philippines offer! It also guarantees zero service charge and no hidden costs or penalty fees for late payment or loan renewals. PawnHero Philippines is the first online pawnshop in Southeast Asia. It launched first in the Philippines to offer lower interest rates in the country and a higher appraisal for a wider variety of items than currently accepted by traditional pawnshops; such as musical instruments, jewelry, gadgets, luxury goods and more.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(469)

8 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professionally done!

I was surprised to discover the new platform in pawning activity.
There is no need to go out of my building to pawn my item!
The process created an assurance that my item is safe and my transaction is confidential.

6 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

disappointed

disappointed. estimate is far from the actual value that my item was pawned. no notification that the item can not be renewed. not recommended.

27 septembre 2020
Avis spontané
Logo de PawnHero & Marketplace

Réponse de PawnHero & Marketplace

Thank you for taking time to rate us. We are sorry for the experience that you had with us. For item appraisal, amount will be based on the item condition upon on-hand appraisal. Also, we advise clients that gadgets and smartphones are not renewable.

Our customers' feedback is vital to our success. We value your business with us.:)

Still looking forward to doing business with us.

Sincerely,
Jacqueline, Customer Experience Representative

Noté 5 sur 5 étoiles

Legit company and very helpful…

Legit company and very helpful especially this pandemic. I really like na napawn ko yung mga items ko without leaving my house since everything is done thru online and calls

25 septembre 2020
Avis spontané
Noté 2 sur 5 étoiles

I was just wondering why the items were…

I was just wondering why the items were picked up at the same time but the approved item is only 1 and I called your office but it is already pass your office hour. The item was picked up at 10am and I did follow up that items and disbursement will be within the day. I need to pay something important within the day. Hope someone called me that they will only process 1 of my pawn item. Sad

24 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Good customer experience with Jaki.

21 septembre 2020
Avis spontané
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Réponse de PawnHero & Marketplace

Welcome to PawnHero Family! :) Thank you so much for taking time to rate us! It always inspires us to keep up the good work while finding new is to serve our customers even better.

We secure trust and customer's great experience on every transaction. We look forward to helping you meet your quick cash needs again in the future.

Sincerely,
Jacqueline, Customer Experience Representative

Noté 5 sur 5 étoiles

Pawnhero never cease to improve their…

Pawnhero never cease to improve their standard of services even though I encountered problems with the third party online payment provider, they responded on my queries and concerns instantaneously. I know it's quite challenging given the current situations we are all facing but Pawnhero gave utmost importance to their customer in every way possible. Keep it up!

14 septembre 2020
Avis spontané
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Réponse de PawnHero & Marketplace


Welcome to PawnHero Family! Thank you for your feedback. We're glad to know that you were satisfied with the speed of service that we have provided. :)

With PawnHero, efficiency will help us to pave the way to assist our customers the best we can.

'Till our next transaction! :)

Sincerely,
Jacqueline, Customer Experience Representative

Noté 5 sur 5 étoiles

Very accomodating

Very accomodating. Thank you so much.

7 septembre 2020
Avis spontané
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Réponse de PawnHero & Marketplace

Dear Mack,

Welcome to PawnHero Family! Thank you for your feedback. At PawnHero, we aim to provide a quick and easy transaction with our customers and give them the best service that we are eyeing for.

'Till our next transaction! :)

Sincerely,

Jacqueline, Customer Experience Representative

L’expérience Trustpilot

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