Paws At Peace Ltd Avis 

228
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Paws At Peace enough. After using Kim in the equine sphere I knew hand on heart that she was the right person to help with the heartbreaking experience of losing my beloved Rafie... Voir plus

Noté 5 sur 5 étoiles

Paws at Peace made the most heart breaking time of our lives that little bit relatable, due to the kindness, care and genuine compassion the team provided to ourselves and our dog, Bobby. Kim w... Voir plus

Noté 5 sur 5 étoiles

Words cannot convey our thanks and appreciation to Paws At Peace when we recently had to say goodbye to Barney our beloved Lhasa Apso of 14 years. From the moment Abi, the vet, arrived, Barney was... Voir plus

Noté 5 sur 5 étoiles

Our 13 year old Weimaraner Henry, who was petrified of going to the vet was euthanised at home by Abi from Paws at Peace today. She made Henry feel very much at ease with her kindness and love. There... Voir plus

À propos de l'entreprise

  1. Vétérinaire

Écrit par l'entreprise

Paws at Peace is a specialised home-euthanasia service for pets in the North-East of England. Our veterinarians are dedicated to stand by your side with empathy, unwavering support, and a commitment to ensuring a challenging farewell is as comforting as possible. Our promise to be a compassionate presence during this difficult time goes beyond offering a service, it's about establishing a heartfelt connection. We truly understand that your pet is a beloved member of your family, and we treat them with the care and compassion they deserve.


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4,9

Excellent

TrustScore 5 sur 5

228 avis

5 étoiles
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2 étoiles
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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(228)

165 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly Recommed

I can not put into words how this support at home meant to us. This is something I would highly recommend to do. Having your special pet at home passing is priceless. A wonderful caring business. Our special boy was with him family in his favourite place.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

We had to make the sad decision to put down our 19 yr old boy. Tom was an amazing cat and also a terror who loved a good scrap with other cats. He brought us great joy and also hefty vet bills with his shenanigans. Unfortunately time caught up with him and he was struggling to enjoy his life having more bad days than good. So we contacted paws at peace and I didn't really know what to expect as I'd had a few bad experiences with vet euthanasia in the past. But they were all so lovely and considerate throughout the process.
The vet Neil arrived and I was extremely anxious but he put me at ease immediately. He was very kind and considerate and the procedure although very upsetting was so much better than previous experiences. I feel doing this at home made a massive difference. Thanks to Neil for making this less difficult for Tom on his next journey (adventure.)

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely caring lady

Lovely caring lady. Very happy with service. Only downside was the price, but your going to pay it because you want the best

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Paws at peace were absolutely wonderful…

Paws at peace were absolutely wonderful when we lost our little dog Penny.There was no pressure to say goodbye.
We were treated with kindness and respect.The aftercare when collecting Penny was lovely.
Heartbreak made easier.
Highly recommend.

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Peaceful

We came to the end of a beautiful journey with our shihtzu Honey , 15 and half beautiful years made 15 and beautiful memories.
The use of Paws at Peace at home was easy to use and the staff were extremely professional,portraying dignity, sympathy and warmth while in our home to Honey,
quietly put to sleep in a very peaceful manner .To give this experience one word to sum it all up is

PEACEFUL

Many thanks for caring for Honey in her last moments and us we appreciated it truly .

Anyone thinking they might need this type of service soon or in the future we'd highly advise it .It's as said truly peaceful where as if it was at the vets it would of been clinical , distressing for Honey and us , so at home was the right choice by far ❤️❤️❤️

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended.......

Being told by our vet that our beautiful Bella had to be pts was absolutely heartbreaking. We couldn't bear for that to happen in a clinical environment at the vets. Paws at Peace were recommended by my daughter (who had recently used them when it was 'time' for her beloved staffie).
Kim made us feel more in control regarding our needs (and Bella's) after talking to her, and we were able to organise her visit the very next day, which is what we wanted. Kim was so warm and friendly when she arrived and took time for Bella to get to know her and feel relaxed. We were able to say goodbye exactly where we wanted (on our sofa), holding and stroking Bella all the while. Kim gave us all the time we needed before administering the sedative and she was so empathetic and understanding. She truly gave Bella the very best, peaceful and painless ending we could have ever dreamed of.
Sadly, within a week of losing Bella, our other little dog was diagnosed with a life limiting condition. We will use Paws At Peace for her too, when the time comes.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

From the very first phone call Neil was…

From the very first phone call Neil was so empathetic & easy to talk to.He explained everything from the start.He came to our home at a time to suit us.He reasured us we were doing the best thing for our beautiful Ollie. Neil gave us time time to say our goodbye Our Ollie went peacefully & without pain in his favourite place our garden with his family lying next to him & the sun shining. Thankyou Neil & Paws at Peace. I would recommend 100%

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Losing a beloved pet is tough but Kim…

Losing a beloved pet is tough but Kim was so kind and sensitive to emotions. The reassuring calm nature and clear explanation made a sad occasion really quite beautiful in its own way.
Highly recommend over a conveyabelt visit to vet practice.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Paws at Peace turned a traumatic…

Paws at Peace turned a traumatic experience when we had to say goodbye to our Golden Retriever into the most dignified, stress free on Benni & compassionate experience. It was truly well organised and well carried out from the first phone call to the vet visit (Abi) to Tony who carried out the cremation & then the thoughtful touches afterwards
Highly recommend Paws at Peace

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Saying goodbye to my border collie was…

Saying goodbye to my border collie was one of the most difficult times but made a lot easier by everyone at paws at peace.

All the staff I spoke to on the phone were caring and compassionate. Vet Neil who came out was very calming and made my sometimes nervous dog feel at ease in his final moments.

The process of organising cremation was made so much easier by paws at peace and forget me not crematorium who helped us in a very stressful time.

Thank you to paws at peace for making a heartbreaking day as peaceful and stress free as possible.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The only option when the time comes. ♥️

We cannot recommend Paws at Peace highly enough. Saying goodbye to our beloved dog, Meggie. It was one of the hardest things we’ve ever had to do, but the kindness, compassion, and professionalism shown by everyone involved made such a heartbreaking time a little easier.

From Kim, who supported us from the very first call and kept us updated, to Abi, who came to our home and treated Meggie with such care, dignity, and gentleness we felt truly looked after every step of the way.

Being able to let our girl peacefully go to sleep at home, surrounded by love and comfort, meant everything to us. We will always be grateful to Paws at Peace for helping us give her the peaceful goodbye she deserved. Thank you so much. ❤️

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Care and compassion

The process was so simple to arrange. Abi turned up on time and gave us space to say our final goodbyes. She took things at our pace throughout. She was Thoughtful and Kind and very considerate to all ofus.
A first class Service
Thankyou Abi x

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Paws at Peace

I would highly recommend Paws at Peace.
From the first phone call Kim and the team were so compassionate and respectful. They came to our home at a time that suited us, took the time to explain what would happen and reassured us that we were doing what was best for our beloved dog.
They allowed Alan to go peacefully in the spot he liked best with all of us around him. Although it was heartbreaking, this meant he wasn't anxious like he would have been at the vets. We were then able to decide how much time we had with him afterwards before he went to the funeral home. Thankyou all for your kindness at a very difficult time 🐾🌈

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

100% for the entire process

From start to finish I cannot recommend this service enough. Easy to arrange. Very empathetic and understanding. Helped us through a very difficult time. Very gentle and caring towards our mitzee. Returned her ashes within 72 hours personally along with a host of keepsakes for our remembrance. Absolutely superb service. Couldn’t recommend this more.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful company

From start to finish possibly the best company I have ever used for anything. Kim was incredible and so professional and showed genuine empathy. They made one of the most heartbreaking times of our lives that much easier and I couldn't recommend them highly enough.
Thank you Kim, thank you team. ❤️

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

We are writing this delayed review following the passing of our beloved cat Socks in December 2025. During this heartbreaking time, we were cared for with exceptional compassion by Paws at Peace. From the very first phone call, everything was explained clearly, and every question we had was answered with kindness and respect.

Abbey the vet was incredibly thoughtful throughout the entire euthanasia procedure. She gave us all the time we needed, explaining every step of the process and spoke gently with us about bereavement. Her understanding nature created a peaceful, unrushed farewell for Socks. She gave us plenty of time for us to hold, cuddle and talk to Socks as he passed away which helped us greatly

Having the euthanasia at home meant he could pass without stress, resting peacefully on my knee—something that would never have been possible at the vet practice, where he was always anxious. Though it broke our hearts to say goodbye, his kidney disease had caused pain, weight loss, and an inability to eat. Letting him go was the final act of love.

Socks was truly special to us—a rescue cat who loved sitting on our shoulders and even walked on a lead. In 2017 he spent eight weeks at the veterinary hospital in Morley where he bravely battled to recover from a tail pull injury. Then the next eight years he faced bowel issues from the injury alongside kidney disease. He had remarkable courage. He could climb trees in seconds, he was mischievous and could run as fast as a whippet. Socks followed us everywhere, he would wait at the window or garden gate for us to return home, always rushing to greet us. He was a deeply loved member of our family.

We are grateful to the entire team at Paws at Peace for supporting us through such an incredibly difficult time. Socks lived with us for twelve wonderful years and passed away aged fifteen. We will never forget the joy, love, and companionship he brought into our home.

Paws at Peace also recommended a nearby cremation service, where Socks was individually cremated with dignity and compassion by Tony

Thank you, Paws at Peace, for looking after us when we needed it most. A special thank you to Abby.

9 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I picked my little dog up and at this…

I picked my little dog up and at this point Kim told me that she would administer the injection in her leg. This should have been painless, instead it hurt Poppy and she struggled to free herself from my arms and collapsed on the settee unconscious. There was no time to reassure or comfort her. The last moments of her life were filled with fear and pain and that is what I will remember for the rest of my life.

30 avril 2026
Avis spontané
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Réponse de Paws At Peace Ltd

Dear Mrs Heron,

I am very sorry to hear this was how you experienced Poppy’s visit with us. Losing a beloved companion is deeply emotional, and I would never wish to diminish the distress you felt during such a difficult moment.

However, we take immense pride in providing compassionate and dignified end-of-life care, and I feel it is important to provide some additional context, as I do not feel your review fully reflects the care and support given to both you and Poppy throughout the appointment.

From the moment you contacted us, we showed kindness, compassion, patience, and a genuine willingness to help during an exceptionally difficult time for your family. It is therefore upsetting to have our service described as “appalling” based on a brief reaction from Poppy that was instinctive and ultimately outside of our control.

We went to considerable lengths to accommodate your request at very short notice because of how poorly Poppy was. We offered a same-day appointment, rearranged other visits to attend several hours earlier than expected, and reduced the fees charged despite attending sooner than anticipated.

When we arrive for a euthanasia appointment, we always begin by sitting down with the owner to carefully explain the process and ensure everyone feels comfortable before proceeding. Only once I had confirmed you felt ready did I prepare and administer Poppy’s sedation.

The sedation involves a very small injection into the muscle of the back leg, comparable to the brief discomfort people may experience during a vaccination. Because pets are often resting comfortably at home and unaware an injection is about to happen, it can occasionally startle them momentarily, particularly when they are elderly or already unwell. To minimise discomfort as much as possible, we use the smallest needles available.

Unlike some practices, which may separate pets from their owners during this stage, we strongly believe pets should remain close to the people they trust throughout their final moments.

I recall that Poppy briefly scrambled in your arms immediately following the injection but settled again within seconds. She did not cry, yelp, tremble, or display signs consistent with significant fear or pain. I also remember reassuring you at the time that this brief reaction can be entirely normal and should not be interpreted as suffering.

As the sedation was administered into the muscle, it would typically take four to five minutes to take full effect. Poppy would not have become immediately unconscious, although the sedation likely caused her body to relax and feel heavier as her discomfort eased, which may understandably have appeared as though she had already drifted off. During this time, we ensured you had as much time together as you needed before proceeding further. Following the final injection, she passed away quietly and gently with you beside her.

Afterwards, I also offered to help wrap her carefully before her burial at home, particularly as your husband had been unable to be present.

Whilst we always hope every pet remains completely still throughout the procedure, animals can react instinctively to a brief sensation such as an injection, especially when unwell or uncomfortable. A momentary flinch or attempt to move away does not indicate fear or suffering.

We genuinely value constructive feedback and reflect carefully on every appointment. However, in this instance, I remain confident that both you and Poppy were treated with compassion, dignity, gentleness, and respect throughout, and that every effort was made to ensure she passed peacefully and without distress.

We understand grief can bring many emotions, including anger, and I am truly sorry this experience has remained so upsetting for you. Should you wish to speak to one of our trained bereavement counsellors, we would be more than happy to help.

Kind regards,
Kim

Noté 5 sur 5 étoiles

A hard goodbye made a little easier

From the moment we picked our Poppy up from a rescue centre 11 years ago, I knew the time would come when we had to say goodbye and honestly didn’t think I would be able to cope. When that awful day finally came, paws at peace helped us send our beloved girl over rainbow bridge, at home surrounded by love and I can not thank them enough! The service they provided made the worst day of my life that bit easier. You and your pet will be so well looked after

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Paws at Peace

I highly recommend Paws at Peace. The whole process was made less traumatic and more bearable. Kim was so compassionate and kind to us and to our Mia. There was no rush and we felt supported throughout the whole time. Thank you

21 mars 2026
Avis spontané

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