Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They have bad a lot of things.. Worst of all, they added fine print to our contract extension saying nothing changed.. they added a 3 year exclusivity clause. Now they are trying to sue us for half a... Voir plus

Noté 1 sur 5 étoiles

Paybotic never paid out our transactions. We processed a few thousand dollars in transacrtions with paybotic and they never deposited the batch settlements into our account. Scam, do not use Paybotic... Voir plus

Noté 5 sur 5 étoiles

Paybotic has been a great partner for us. Responsive via email/call/live chat and always addresses anything that comes up. We're opening up two locations and wouldn't think of doing it without our ATM... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a terminal that quit working. I sent an email explaining the issue and within the hour I had tech support walking me through the fix. Another instance happened about a month ago. We had a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement par carte de crédit

Informations provenant de diverses sources externes

Paybotic offers a variety of payment processing options to cannabis merchants. The best marijuana banking solutions in the cannabis industry, is right here!


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(56)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

PayBotic is a great company!!!

PayBotic is a great company to do business. They are easy to contact when you have a problem and their customer service is great! They take care care of all your needs promptly and professionally. Highly recommended.

28 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Great Rep, Super Responsive and Helpful

Aditya is my rep here and he is super helpful. Always assisting us with updating our terminals and getting replacement parts as needed. He is friendly, timely, responds to emails quickly, and is happy to stay on the phone with you until your problem is resolved. Thanks!!

24 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Aditya has been my go to guy for months…

Aditya has been my go to guy for months now. He is very helpful in walking you through troubleshooting. I've had to have a few machines replaced, but he is always very punctual on shipping them out. Once I tell him they're stuck and broken with pictures, he immediately gets me a new one within the week(usually just a day or two). We have used Paybotic for over 2 years now and I have no plans on switching. Thank you Paybotic, and thank you Aditya for everything you do!

14 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Very Responsive Support Team

Paybotic has been very responsive to any issues I have had with my card readers throughout my time using their service. I appreciate that they respond very quickly, even at late hours (which is important in retail).

14 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

quick resolution

Aditya took my call when our debit reader stopped working. He wasted no time in getting us a replacement. There was little I needed to do, and the terminal arrived quickly. The best part was that it came with the tethered PINpad and I just needed to plug it in!

9 avril 2021
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you for your review!

Noté 5 sur 5 étoiles

I had a terminal that quit working

I had a terminal that quit working. I sent an email explaining the issue and within the hour I had tech support walking me through the fix.

Another instance happened about a month ago. We had a terminal that quit working and actually needed to be replaced. A new terminal was sent along with return packaging and labeling for the defective device.

9 avril 2021
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you for your review!

Noté 5 sur 5 étoiles

Have been using them for over a year…

Have been using them for over a year and am a satisfied client. Their customer support is on point. Aditya has always been communicative and helpful with any questions/issues.

22 mars 2021
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you for your review!

Noté 5 sur 5 étoiles

Paybotic has been a great partner for…

Paybotic has been a great partner for us. Responsive via email/call/live chat and always addresses anything that comes up. We're opening up two locations and wouldn't think of doing it without our ATM readers. Grateful for them as a partner and look forward to continuing the relationship!

19 mars 2021
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you for your review!

Noté 5 sur 5 étoiles

The Service is Exceptional

The service is exceptional! Aditya has always been very helpful and knowledgeable. Any issue that has come up has been resolved very quickly. Thank you so much for all the help and support and for a great overall experience!

Thanks
Mike

16 mars 2021
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you for your feedback!

Noté 5 sur 5 étoiles

5 Stars.

I have found this company, and everyone who I've interacted with, as top notch and very helpful. I have always gotten quick responses and have had great customer service. I really appreciate Paybotic going above and beyond for us, and look forward to continuing our business together.

9 décembre 2020
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you very much for your kind words. We try our best to provide the best-in-class customer service and go the extra mile to make sure you are happy with our service.

Noté 5 sur 5 étoiles

Aditya has been extremely helpful in…

Aditya has been extremely helpful in getting our debit systems set up and has always been there when I called. Thank you!

-DW

9 décembre 2020
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you Daniel for your kind words. Aditya is very happy to hear these words about his work from you.

Noté 5 sur 5 étoiles

Happy in the Bay

I help operate a fully licensed cannabis retail facility in CA.

Working with Paybotic has given our shop confidence in accepting debit cards for payments. The point of banking/cashless ATM method is the compliant way to offer our members another form of payment - those sales tickets are typically +25% higher than our cash sales!

I am thrilled with the customer service I have received from Paybotic's responsive support team. Previous providers would seemingly fall off the face of the planet when an issue would arise.

Other service providers did not offer the options in terminals, nor did they provide the uninterrupted service we now receive with Paybotic. We have expanded from POS terminals in-store to using mobile terminals for our delivery service!

Be Compliant - Be Happy - Use Paybotic

11 novembre 2020
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you Aileen for your kind words. We truly appreciate it.

Noté 5 sur 5 étoiles

Aditya Great customer service

Aditya was patient with us and very resourceful. Overall very satisfied customer. Thank you again for your services we appreciate you.

5 novembre 2020
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you for your kind words, Julio. We will make sure Aditya receives your words of encouragement.

Noté 5 sur 5 étoiles

Good stuff!

Good stuff guys!

29 octobre 2019
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you very much!

Noté 4 sur 5 étoiles

Rarely have issues but we do get…

Rarely have issues but we do get support to fix problems when they occur.

29 octobre 2019
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you! We do try our best to provide the most phenomenal customer service.

Noté 5 sur 5 étoiles

Support is very helpful and the system works very well.

Support is always there and does a great job of assisting us with any issues. Had little problems setting up and using this system, and it has worked very well for us.

29 octobre 2019
Avis spontané
Logo de Paybotic

Réponse de Paybotic

Thank you! We will always be by your side to assist.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus