I'm still giving 5 stars, because I think the system works well. However, I am currently being bothered by phone calls from them over a missed direct debit payment. I have kindly explained to them T... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I had a really positive experience with Payitmonthly. From start to finish, their customer service was excellent—clear communication, quick responses, and genuinely helpful staff who took the time... Voir plus
L'entreprise a répondu
Really good experience with Pay It Monthly. Super easy to set up, everything was clear, and I liked being able to spread the cost without any hassle. Payments are straightforward and fit my budget wel... Voir plus
L'entreprise a répondu
Payment for photoshoot, all I had to do was set it up, payment came out of my account every month until paid off.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Offering customers interest-free finance increases sales as it makes purchases much more affordable. Spread the cost over a maximum of 12 equal monthly instalments. FCA authorisation not required. See more at www.payitmonthly.uk
Coordonnées de contact
Ellenborough House, Wellington Street, GL50 1XZ, Cheltenham, Royaume-Uni
- 03332123914
- support@payitmonthly.uk
- payitmonthly.uk
4,7
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have recently use this company
I have recently use this company. I would highly recommend it. The customer service was excellent. The staff are very friendly and happy to take time to explain the system. My experience has been smooth and stress free from start to finish. Great team. Thankyou.
30 mars 2026
Avis spontané
Excellent Customer Service and Smooth Process
I had a really positive experience with Payitmonthly. From start to finish, their customer service was excellent—clear communication, quick responses, and genuinely helpful staff who took the time to explain everything properly.
The whole process was smooth and stress-free, and I always felt like I was being dealt with honestly and professionally. It’s rare to find a company that combines efficiency with such a high level of customer care.
Would definitely recommend Payitmonthly to anyone looking for a reliable and supportive finance provider.
20 avril 2026
Avis spontané
Réponse : PayItMonthly
Hi Will,
Thank you for your review.
We are thrilled that you found our customer service so good as well as being so efficient.
We hope that you will use us again in future!
Many thanks,
Liz
PayItMonthly
good to have it
18 décembre 2025
Réponse : PayItMonthly
Hi Jigar,
Thanks for your review.
We are happy to hear that you were glad to have our service when you needed it :)
Many thanks,
Liz
PayItMonthly
Lack of customer service.
I'm still giving 5 stars, because I think the system works well. However, I am currently being bothered by phone calls from them over a missed direct debit payment. I have kindly explained to them TWICE, that a second payment attempt is being made the next week.
So what is the issue here? I know that I missed a payment because my phone had no power left, meaning that I wasn't aware of the upcoming payment. It was a mistake, but that doesn't give you lot the right to try and harass me!
19 avril 2026
Avis spontané
Réponse : PayItMonthly
Hi Jay,
Thank you for the feedback.
I would be happy to look into the reason you have been receiving calls. If you would like me to do so, please email support@payitmonthly.uk with your name and reference and I will look at that for you.
We are really pleased that you found the system good and I will pass this on to the Dev team who will be very pleased to hear it :)
Many thanks,
Liz
PayItMonthly
Very good service.
7 avril 2026
Réponse : PayItMonthly
Hi James,
Thanks for the review.
Lovely to hear you had such a good experience and we hope we can be of assistance for you again in the future.
Many thanks,
Dougie
PayItMonthly
Very easy and great to apply for paying…
Very easy and great to apply for paying off in monthly installments. Highly recommend
7 avril 2026
Réponse : PayItMonthly
Hi Vanessa,
Thanks for the review.
Thank you for the kind words and I'm glad that we were able to support you with your purchase.
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Jill,
Thanks for the review.
Lovely to hear you had such a nice experience.
Many thanks,
Dougie
PayItMonthly
Payment for photoshoot
Payment for photoshoot, all I had to do was set it up, payment came out of my account every month until paid off.
9 avril 2026
Réponse : PayItMonthly
Hi Beth,
Thanks for the review.
Lovely to hear your payment plan with us ran smoothly.
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Ade,
Thanks for the review.
Lovely to hear you had a good experience using our services again, and we hope to work with you again in the future.
Many thanks,
Dougie
PayItMonthly
Really good experience with Pay It…
Really good experience with Pay It Monthly. Super easy to set up, everything was clear, and I liked being able to spread the cost without any hassle. Payments are straightforward and fit my budget well. Would definitely use it again!
16 avril 2026
Réponse : PayItMonthly
Hi Harriette,
Thanks for the review.
We appreciate the lovely words and glad we were able to help with your purchase.
Would you be able to let us know what we could do to push your review up to 5 stars?
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Brianna,
Thanks for the review.
Glad to hear you had a good experience and I'll pass your lovely feedback onto the team.
Many thanks,
Dougie
PayItMonthly
5 stars from me
9 avril 2026
Réponse : PayItMonthly
Hi Nicola,
Thanks for the review.
Lovely to hear you had such a good experience.
Many thanks,
Dougie
PayItMonthly
Opportunity to pay monthly was great…
Opportunity to pay monthly was great for me
Thank you
9 avril 2026
Réponse : PayItMonthly
Hi Raeesah,
Thanks for the review.
Glad to hear we were able to help you with your purchase.
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Onias,
Thanks for the review.
Really happy to hear you had such a good experience using PayItMonthly.
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Satya,
Thanks for the review.
Glad to hear everything ran smoothly.
Many thanks,
Dougie
PayItMonthly
Far too complicated!..for a measly £320…
Far too complicated!..for a measly 320 payment assist!! Hold the first payment of £80 from your account for numerous days 3 approx and then pass the finance check and decision to the retail provider to make the decision of risk! Laughable!
Very strange and such a long winded process! No instant simple decision as stated on website! Wait 3 days and have to do all the chasing through calls to eventually have the agreement cancelled by my request and they send you a declined email!
Very poor and so long winded for a little loan
Many more small loan finance companies so easier to work with! Very poor experience.
*update 21st April
At no point was there a resolution as you so state!? I paid the invoice in cash!! No help to retailer or applicant! Why lie?
All calls outgoing to chase and never any communication from your company.
I demanded a refund and to release the funds you were withholding which took calls to the supplier to confirm such refund to be issued and aside I cancelled the application!
Not declined! Cancelled!
Poor response with lies
Poor company!
Did not feel I had a poor experience!!!
I “DID”!!! Have a very poor experience!!
14 avril 2026
Avis spontané
Réponse : PayItMonthly
Hi David,
Thanks for the review.
Sorry to hear you felt that you had a poor experience with PayItMonthly.
We treat all of our financing the same due to all of them being agreements that would reflect on a customers credit file, so we take any value of finance seriously.
This lines up with the issue around the first payment as this is part of the finance agreement, so is held as pending until the finance agreement is officially accepted or rejected, otherwise there can be potential impact to a customers credit file which is something we want to avoid as much as possible.
I can see that our customer liaison team were supporting you throughout the journey which we did find a resolution for in the end alongside the retailer you applied through.
If you have any other questions please reach out on 0333 212 2141 or email support@payitmonthly.uk
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Nicky,
Thanks for the review.
Happy to hear that you had such a good experience.
Many thanks,
Dougie
PayItMonthly
Réponse : PayItMonthly
Hi Maher,
Thanks for the review.
Sorry to hear that you didn't have a good experience, can I ask if this is for the team at Learn 2 Recruit or the finance system with PayItMonthly?
Many thanks,
Dougie
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