PDSA Pet Insurance Avis 

2 048
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have researched many insurers of pets and I found PDSA to be the cheapest but offers the most out oif all of them. Was very insightful oifering advice about the different types of insurance which w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ive used PDSA for two years now but just purchased their Pawsome Insurance! I shopped around first however, and still the PDSA was the most reasonably priced and more than comparable to other insuranc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, I decided to get another cat since my cat died last year. Due to my financial situation ive always relied on PDSA to help me. They are fantastic and do anything to help. So I adopted a cat from Ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The ease of finding the information needed. The price is very competitive, and I turned to PDSA, as a renewal for one of my dogs had increased dramatically even though no claims have been made. I a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance animaux
  2. aussi dans
  3. Association caritative

Écrit par l'entreprise

Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(2 048)

376 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to answer questions and have heard…

Easy to answer questions and have heard your care is second to none and also the price is good for pensioners to thank you for my peace of mind xxCarol

3 mai 2026
Avis spontané
Logo de PDSA Pet Insurance

Réponse de PDSA Pet Insurance

Good Morning Carol. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback.

Noté 5 sur 5 étoiles

Made a very stressful time so much…

Made a very stressful time so much easier. Direct contact via portal to our vet. No issues
Thank you

3 avril 2026
Avis spontané
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Réponse de PDSA Pet Insurance

Thank you Mark, for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.

Noté 5 sur 5 étoiles

Really easy claiming process and…

Really easy claiming process and friendly, helpful team on the phone.

3 novembre 2025
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Réponse de PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Noté 5 sur 5 étoiles

Really wonderful to be with you

It is good to know you would take fluffy on as she’s a wonderful dog

7 avril 2026
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Réponse de PDSA Pet Insurance

Good Morning Timothy. Thank you for taking the time to
leave a review. We welcome you and your Fluffy to PDSA
Pet Insurance.

Noté 5 sur 5 étoiles

Great cover provided

Great coverage and at a competitive price and no additional costs for paying monthly

26 mars 2026
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Réponse de PDSA Pet Insurance

Good Morning Gordon. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.

Noté 5 sur 5 étoiles

Found this product to give really good…

Found this product to give really good quality service and cheaper than other products not used it yet hopefully I won’t need too 😂

22 avril 2026
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Réponse de PDSA Pet Insurance

Thank you Margaret for your lovely comments about the service you’ve received from us. We’re delighted we’ve been able to help you.

Noté 1 sur 5 étoiles

Terrible

Terrible, honestly the worst. This is the worst customer service I’ve ever experienced and ive spent my entire day stressed on the phone listening to terrible and I mean terrible hold music! Transferred between 3 different people with a wait time of about an hour between each one. Not one of them helped me. All I wanted to do was log into my account because their website is poor and doesn’t let you change your password Theres something wrong with it. My dog is now dangerously uncovered because of their lack of communication and customer service skills and placed a huge strain on my well-being and I will take my money elsewhere tbey also hung up on me after 3 hours of waiting and being transferred Ive screen shorted all my call logs! How RUDE are you. Money else where.

1 mai 2026
Avis spontané
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Réponse de PDSA Pet Insurance

Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience and we take on board your feedback. If you did wish to discuss the circumstances surrounding account access in more detail, our Customer Service would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
Many thanks, The PDSA Pet Insurance Team.

Noté 5 sur 5 étoiles

First claim on policy

First claim on policy, vets told us about portal. I filled in form which was straightforward and money paid within a week. Would recommend their service.

10 avril 2026
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Réponse de PDSA Pet Insurance

Thank you Mrs Thrupp for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.

Noté 4 sur 5 étoiles

The claim form and some of the…

The claim form and some of the communication was a little confusing (I was claiming for a third party behaviourist which wasn't an option on the form), but when I spoke directly to an agent, they were really clear and helpful and everything went through quickly and efficiently. Really happy with the service.

23 septembre 2025
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Réponse de PDSA Pet Insurance

Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Noté 5 sur 5 étoiles

I found the whole process of obtaining…

I found the whole process of obtaining cat insurance, with PDSA, very easy and altogether straightforward.

21 avril 2026
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Réponse de PDSA Pet Insurance

Good Morning Heather, thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.

Noté 5 sur 5 étoiles

I will never go else where for pet…

I will never go else where for pet insurance and as soon as my other dogs policy is up she will be moved to these guys. I wasnt very hopeful for them paying out as it was a complex situation but they did. So when they say they will never refuse a claim without reason its true as they could have refused mine but they didnt they helped me get it sorted out. Their customer service is great, on the phone they couldnt have been more helpful. I really did appreciate the help. The 247 pet advice line is very handy. I used these before seeking a vet and they gave great advice.

20 avril 2026
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Réponse de PDSA Pet Insurance

Thank you Samantha for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your dog had been unwell. We hope they are feeling much better now.

Noté 5 sur 5 étoiles

Easy and well informed to look for…

Easy and well informed to look for different policy’s.

13 avril 2026
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Réponse de PDSA Pet Insurance

Good Morning Lindsay, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog to PDSA Pet Insurance

Noté 5 sur 5 étoiles

Good value insurance.

Very easy to use website, clear outlines of what is covered and good value for money cover. Simple process to pay for the insurance.

14 avril 2026
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Réponse de PDSA Pet Insurance

Good Morning Ann, Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.

Noté 5 sur 5 étoiles

Roma had'nt been insured with you long

Roma had'nt been insured with you long, she had an accident with a greenhouse pain of glass, and you settled my claim

24 mars 2026
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Réponse de PDSA Pet Insurance

Thank you Tony for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your dog had required treatment. We hope they are feeling much better now.

Noté 5 sur 5 étoiles

Very easy application process

Very easy application process. Very competitive price and we are donating to a animal charity as well.

14 avril 2026
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Réponse de PDSA Pet Insurance

Good Morning Lloyd, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance

Noté 5 sur 5 étoiles

Sudden findings of hip dyplacia

Out of the blue my healthy pet suddenly had problems with its hind quarters
Vets4pets gave treatment xrays and medicines,plus said my pet needed further hydrotherapy for about 6 month
My pet had hip displacia. The pdsa did not hesitate to pay the £1500 or for further ongoing hydrotherapy treatment.

Therefore I consider them to be very trustworthy,and meet obligations .

24 octobre 2025
Avis spontané
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Réponse de PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Noté 5 sur 5 étoiles

Professional

Professional, helpful and put to the right team without being messed about.

24 mars 2026
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Réponse de PDSA Pet Insurance

Thank you for your lovely comments about the customer service you’ve received from us. We’re delighted we’ve been able to help you

Noté 5 sur 5 étoiles
Logo de PDSA Pet Insurance

Réponse de PDSA Pet Insurance

Good Morning Keith, Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.

Noté 5 sur 5 étoiles

Easy to navigate site

Easy to navigate site, giving clear information re policy cover, cost etc.
Policy covers everything we need for our dog at a very competitive price. Very pleased with outcome and happy to recommend.

16 mars 2026
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Réponse de PDSA Pet Insurance

Good Morning Margaret, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog pet to PDSA Pet Insurance.

Noté 5 sur 5 étoiles

Easy to set up

15 avril 2026
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Réponse de PDSA Pet Insurance

Good morning, Lee. Thank you for your recent feedback, and welcome to PDSA Pet Insurance.

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