Peachy Loans 

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best customer service I’ve ever had before !!! Ordered pair of leggings and a top leggings didn’t fit me so I asked to get them exchanged and a lovely lady from customer services said that she will ju... Voir plus

Noté 5 sur 5 étoiles

I fell into a whole load of payday loan messes, one of the lenders was peachy. They were the first lender to offer an affordable repayment plan with no stress, they quickly reviewed my unaffordable le... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First of all, i appreciate the fact of them having a great website...very easy to understand, streamlined etc...then when you want to apply for a certain amount, they will give you 3 options: it is y... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible company... i was in a lot of trouble with payday loan companies and short term lenders. One loan taken to pay another - multiple loans at same time.. priority bills not paid - many many... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Informations provenant de diverses sources externes

Over 18s, subject to status, representative 947% APR, terms and conditions apply. Warning: late payment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk


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Tous les avis

(1 767)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I used to borrow from peachy when I…

I used to borrow from peachy when I needed it I even got declined 2 times I had a email saying that we need to refund your money we have been tryin to contact me I logged in to my account and updated my details I even emailed them I still haven't had anything back from them yet how can they do that anyone know how I can claim against them for this refund

14 décembre 2021
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Noté 5 sur 5 étoiles

Best customer service I’ve ever had

Best customer service I’ve ever had before !!! Ordered pair of leggings and a top leggings didn’t fit me so I asked to get them exchanged and a lovely lady from customer services said that she will just send me a new pair out just wow few days later I received my leggings😍

22 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Review from 2014

Review from 2014, they keep deleting my review as they don’t want people to see what they do: I applied for a loan and was denied. To then have my details passed around to over 11 companies and they take money from my account.! I have had over £500 taken out and cant get through the month.
This is definitely Peachy as my bank said one of the companies that deducted was called Peachy!!

11 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

What a nightmare company I have an…

What a nightmare company I have an ongoing claim with peachy which is with the F,O,S but they keep saying I owe them money I said if I do it will be sorted out when the F,O,S has sorted claim but they keep marking missed payments on my credit file what a terrible way you treat people in this day and age with all that’s going on I will be leaving reviews each day until this is sorted out

18 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Put an affordability complaint in…

Put an affordability complaint in against peachy almost 8 weeks ago. They finally sent a response via email yesterday that is password protected. I can't even download the file and it doesn't give me the option to use the password they sent in another email.

6 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company

They offered me a loan if though they could see my financial situation was not good and they still added interest when I told them I cannot afford to pay.I complained about them because they contributed to me having to go on a DMP and caused me financial difficulties.I will take them to the FOS!

6 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Good riddance

Doo-doo-doo Another one bites the dust! Doo-doo-doo Another one bites the dust! And another one gone, and another one gone. Another one bites the dust!

6 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Very high interest and avoid at all…

Very high interest and avoid at all costs. If you pay your loan early, they blacklist you as their aim is to drown you in as much high interest as possible. That has been my experience.
I hope they go the same way as the others. Bandits.

27 février 2020
Avis spontané
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Réponse de Peachy Loans

Dear Nick,

Thank you for your review.

We would like to confirm that an application is not immediately declined if a customer has repaid their previous loan early, however as we take responsible lending very seriously and always assess the borrower's ability to afford the proposed credit commitment, then in some cases, we may indeed have to decline some applications.

We hope you accept our sincere apologies for any inconveniences you have experienced. We would also like to thank you for your feedback and assure you that we will use it to further improve our service.

Kind regards,
Peachy

Noté 1 sur 5 étoiles

They pass on ur details to scammers who…

They pass on ur details to scammers who then steal money out ur account without permission. Would not sign up here ur be a victim of Fraud

3 février 2020
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Réponse de Peachy Loans

Dear Lloyd Welch,

Thank you for taking the time to leave feedback.

We make every effort to ensure our service is excellent and we regret we have fallen short of your expectations.

We have investigated your case and can assure you that we have not passed your card details to any third parties. This is strictly against all our policies and procedures.

We may pass the customer’s contact details to other prospective lenders in cases where the customer’s application gets declined, however we would like to confirm that we never share any of our customer's contact details with other lenders unless they have given us permission to do so.

We would strongly advise you to contact your bank in order to determine who has debited the funds from your card and start chargeback proceedings in case the funds were collected without your authority. We hope your bank will be able to provide you with further help and assistance and find a positive solution to your concerns.

Please do not hesitate to contact us should there be any additional information you require.

Kind regards,
Peachy

Noté 1 sur 5 étoiles

Terrible company..

Terrible company... i was in a lot of trouble with payday loan companies and short term lenders. One loan taken to pay another - multiple loans at same time.. priority bills not paid - many many sleepless nights.

I Complained that this loan was miss sold and i have received a general template reply accepting no responsibility from Peachy!!

I am disgusted at their reply!!

Off to Ombudsman next i suppose seeing as they accept no responsibility for their actions.

3 février 2020
Avis spontané
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Réponse de Peachy Loans

Dear Matt B,

Thank you for your review.

We are sorry to hear you have not been satisfied with our assessment of your complaint.

We can assure you that we always undertake a sound, proper and proportionate assessment of the customer's s ability to afford the proposed credit commitment. Based on these assessments, we concluded that the loan you applied for would be affordable but we would encourage you to get in contact with our complaints team to explain why you don't agree and we'd be happy to review our assessment in light of any new information or evidence provided or explain the reasoning behind our decision in more detail.

We always keep our customers' best interests at heart and wish to do our best to resolve all complaints amicably.

Kind regards,

Peachy.co.uk

Noté 1 sur 5 étoiles

Peachy Loans left a CIFAS marker on my credit file

Peachy Loans left a CIFAS marker on my account too!

The person who left a review underneath me is telling the truth - how do I know, because peachy loans registered my name with CIFAS when I entered in to a debt management plan.
I only found out when my bank wrote to me and told me to contact CIFAS when I applied for a credit facility. Peachy had to remove the CIFAS marker in the end because they knew it was bogus!

Turns out that this is a standard operating procedure for this jack-legged bunch

These people have the nerve to register their customers who are in financial difficulty with CIFAS. The only frauds out here are Peachy Loans - bunch of charlatans!

27 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

CIFAS indicator for customer in debt management plan

Avoid. When I fell into difficulty making repayments I entered a debt management plan with Stepchange. Peachy have raised a CIFAS marker on me as a fraudster which may result in my bank accounts being closed and me unable to move house. This I’d not fraud, but is a customer in financial difficulties.

18 janvier 2020
Avis spontané
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Réponse de Peachy Loans

Dear Cameron,

Thank you for taking the time to leave feedback.

We are sorry you have not been satisfied with our service.

We can assure you we always focus on accurate data reporting and in case you believe the information we have reported regarding your account is incorrect then we would strongly urge you to contact our Customer Support on info@peachy.co.uk or 0800 0124 743 to provide us with more information about your situation so that we could investigate the matter further and put things right if something has gone wrong.

We look forward to hearing from you and would like to thank you again for your review.

Kind regards,
Peachy

Noté 1 sur 5 étoiles

I only gave them 1 star as wouldn't let…

I only gave them 1 star as wouldn't let me write a review otherwise !. By far the rudest people I have ever dealt with. I put in an unaffordability complaint in hoping to come to a resolution between ourselves, but, they dug their heels in and said I could afford it. These people will give you a loan even if you cant afford it without doing proper full checks. A £300 loan will cost you double. Find another solution if you are having trouble, dont resort to these people. They will not help if you come in difficulty paying it back, they add more interest and charges, this is why I've taken a case out against them.

15 janvier 2020
Avis spontané
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Réponse de Peachy Loans

Dear D Carol,

Thank you for your review.

We are sorry to hear you have not been satisfied with our assessment of your complaint.

We can assure you that we always undertake a sound, proper and proportionate assessment of the customer's s ability to afford the proposed credit commitment. Based on these assessments, we concluded that the loan you applied for would be affordable but we would encourage you to get in contact with our complaints team to explain why you don't agree and we'd be happy to review our assessment in light of any new information or evidence provided or explain the reasoning behind our decision in more detail.

We always keep our customers' best interests at heart and wish to do our best to resolve all complaints amicably.

Kind regards,

Peachy.co.uk

Noté 5 sur 5 étoiles

Some of the good guys

I fell into a whole load of payday loan messes, one of the lenders was peachy. They were the first lender to offer an affordable repayment plan with no stress, they quickly reviewed my unaffordable lending complaint and made a very fair goodwill gesture to end the complaint and help sort out my finances. If you need a short term loan I’d recommend peachy, I’ve had some awful treatment from other companies and had to go to the ombudsman... but Peachy have been very helpful, professional and understanding.

2 janvier 2020
Avis spontané
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Réponse de Peachy Loans

Dear Customer,

We are delighted to read your comments and kind words about Peachy Loans. It makes us happy to know you are satisfied with us.

It is our aim to deliver an exceptional service and want you to know that we value you as a customer.

Thanks again for your kind comments.

Have a Peachy day!

Peachy.co.uk

Noté 1 sur 5 étoiles

If I could give 0 stars

If I could give 0 stars, I would, I admit I have borrowed from peachy on numerous occasions but on my last loan due too extreme personal circumstances (my brother dying and my mum falling and fracturing her hip at his funeral) I had to take time off work..this left me struggling financially. I told them of this, they did not help, they have not frozen the interest and the amount owed has spiraled. I rang today and offered to pay what I have borrowed and only that minus the interest they should have frozen.. they have declined to accept this..I am struggling and have offered settlement. Shame on you Peachy... I’ll be going to the Ombudsman!!!

30 décembre 2019
Avis spontané
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Réponse de Peachy Loans

Dear Vicki Runton,

We are very sorry to hear about your negative experience with us.

Customer feedback is extremely important to us and we are very sorry to learn that you have been left disappointed by our service.

We can assure you that we always try to do our very best to help customers who are experiencing financial difficulties. We make every effort to make sure our service is excellent and we regret we have fallen short of your expectations. We would like to deeply apologise if we have appeared unsympathetic or unhelpful.

To enable us to investigate the matter further and provide you with the exceptional service you deserve, please kindly contact us via e-mail info@peachy.co.uk or call us on 0800 0124 743. We promise to treat you right and help you with any concerns you may have.

Thank you again for your review.

Kind regards,
Peachy

Noté 2 sur 5 étoiles

They don’t like loan being repaid…

They don’t like loan being repaid early. I got a loan over a nine month period. Paid back most instalments at a month early and full amount was repaid 2 months early. Applied for a much smaller amount for Xmas and got refused, no change in circumstances, my credit score is better than before. I think they just didn’t like fact they didn’t make as much money off me cuz I repaid early. Avoid.

23 décembre 2019
Avis spontané
Noté 2 sur 5 étoiles

Not happy

thank you for the help

I take that back I wasn’t helped. Gave everything you asked for and have nothing in return. Thanks for nothing

20 décembre 2019
Avis spontané
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Réponse de Peachy Loans

Dear Wavey,

We are delighted to read your comments and kind words about Peachy Loans. It makes us happy to know you are satisfied with us.

We want you to know that we value you as a customer and hope you continue to use our service.

Thanks again for your kind comments.

Have a Peachy day!

Peachy.co.uk

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