Super quick service Was a bit hesitatant cause i had never heard of these guys before..and not many reviews or facebook followers etc. However cant fault service. And can defo recommend. Or... Voir plus
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Super quick service Was a bit hesitatant cause i had never heard of these guys before..and not many reviews or facebook followers etc. However cant fault service. And can defo recommend. Or... Voir plus
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Promptly delivered.Suitcase set is as expected,as I had viewed in a store.However two of the inner two inner - the smallest case and backpack were bent and out of shape.I have decided to keep in the... Voir plus
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Ordered a vtech laptop for my son, this was supposed to be delivered by DPD, unfortunately DPD said parcel was delivered but it wasn't. I contacted Pearl and Bear via email, they responded quickly, op... Voir plus
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Super quick delivery I don’t do reviews , however I’m really impressed with this company I sent an email question and had a reply more aless straight away and answered a question The it... Voir plus
Pearl & Bear is your ultimate online destination for baby products, bringing all the best baby brands together under one roof. We understand how time-consuming and overwhelming it can be for parents to spend hours navigating different websites, trying to find everything they need for their little ones. That’s why we created Pearl & Bear—a one-stop shop designed to make your life easier and more convenient. Whether you’re looking for high-quality baby clothes, gear, toys, or essential accessories, we’ve carefully curated a collection of trusted brands to ensure that you have access to the very best for your child. We prioritise quality, safety, and practicality, so you can shop with confidence, knowing you're getting products that meet the highest standards. At Pearl & Bear, we value your time. By offering everything you need in one place, we help save you hours of searching, giving you more time to focus on what really matters—making precious memories with your family. Our easy-to-use website and efficient delivery options are all designed with busy parents in mind, so you can enjoy a stress-free shopping experience from start to finish. We’re here to support parents at every stage of their journey, providing exceptional customer service, a wide selection of products, and a seamless shopping experience. At Pearl & Bear, we’re not just a store; we’re your partner in parenting, dedicated to making life a little easier for you and your growing family.
7 Bridgefields, AL7 1RX, Hertfordshire, Royaume-Uni
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Good prices products arrived quickly. Would definitely buy again.
Had the one we needed in stock and set it quickly.
Shocking service. Ordered two of the same items. All was confirmed and took payment for express delivery. I then was told they only have one item and when questioned about refund for express delivery, they replied “They don’t feel like I should be compensated.” Awful customer service and shocking company.

Réponse de pearlandbear.com
Ordered a swing and seesaw the seesaw came but not the swing still waiting for swing they don’t no we’re it is not very happy asked for my money back

Réponse de pearlandbear.com
Super quick delivery
I don’t do reviews , however I’m really impressed with this company
I sent an email question and had a reply more aless straight away and answered a question
The item arrived , I requested a spare part (the part I had lost ) and almost immediately they had spoken to the manufacturer who had agreed to re send directly to me.
Really impressed how promptly my query was dealt , how fantastic would it be if all companies dealt with you in the same way !
Well done keep up that standard as it really it does go along way ; so much so it led
Me to writing a review
Great shop and great items. The only reason I didn’t do 5* is that I ordered 2 of one item which the website gave you the option of ordering up to 10, but I only received 1 and got a refund for the second.
This made it frustrating that the website gave you the option and it’s still saying you can buy this item online, but they can’t have had the stock if they only sent one and refunded the second.
I ordered six items. Two items were not available which meant four should have been delivered but only three items arrived.
Items ordered and arrived.
Have 4 stars because I couldn’t apply the new customer discount code.

Réponse de pearlandbear.com
Great website, excellent price, easy transaction and quick delivery! So happy I have found your website ☺

Réponse de pearlandbear.com
I ordered a helmet for my nephew for Christmas. Got an email several days later to say it wasn’t in stock, if I wanted I could wait for it to
come into stock or cancel my order. I decided to wait for it to come into stock. It arrived early January but unfortunately it’s too big for my nephew. I have been in touch with your company to ask if I
can return it but got an email back saying that they’re all on holiday!!! It’s now nearly February, still had no further response and a helmet that is no use!! Obviously I bought a temporary helmet elsewhere but it’s not the one he wanted!! How can you run a Company where everybody goes on holiday at the same time???!!!

Réponse de pearlandbear.com

Réponse de pearlandbear.com
Brilliant service my order was slightly delayed but I was kept up to date via email but the delay was expected due to Xmas/new years and the Royal Mail strikes. Will certainly be using this company again

Réponse de pearlandbear.com
Have ordered something for my grandson for Christmas, have had no updates as to where my order is. Have emailed them twice asking where my order is and if I'm likely to get it in time for christmas, NO REPLY. so do I go.elsewhere and purchase an alternative product. I.dont want to end up with 2. Very bad service

Réponse de pearlandbear.com
Took a long time to be delivered dispite paying for next day delivery and wasn't able to change the delivry address when it got changed to a diffrent one for an unknown reason.
Quick delivery and just what I had been looking for. Perfect.
I was looking for some knee high pelerine socks and came across this site. I found 3 pairs of white 3/4 length socks size 3-5.5 with a pretty heart pattern for sale for £4.99 so I ordered 3 packs of 3 pairs thus meaning 9 pairs, with packaging the order totalled nearly £20
What I actually received was 3 pairs of pelerine ankle socks with a diamond pattern and not the 9 pairs of 3/4 length heart design socks shown on the website and is certainly not worth nearly £20 for 3 pairs of ankle socks. The only part of this order that was actually correct was the size! So I contacted the company twice via email requesting a refund for the incorrect order but after reading the automated reply stating, if you contact us more than once you will be pushed down the queue, I am still waiting for a response.
I definitely won't be ordering from this company again, as first impressions last, my first impression is terrible.
I would advise caution if considering making a purchase.

Réponse de pearlandbear.com
They went completely out of the way to help me find what I needed for my Autistic son even after it was discontinued
Amazing communication by the team. Great packaging and was delivered quickly. Thank you for the wonderful service. Would recommend to anyone in search of baby and toddler products.

Réponse de pearlandbear.com
My son has autism and relies on one brand of dummy. I've been able to send for them a few times now. This means he's getting his needed comfort. The delivery is always fast from when I've ordered them.

Réponse de pearlandbear.com
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