It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... Voir plus
L'entreprise a répondu
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It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... Voir plus
L'entreprise a répondu
Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well... Voir plus
Website easy to navigate. I thought the prices were very competitive which is why I brought from this company. However out of the 4 packs of bird treat sticks, 2 packs were completely crushed, so mayb... Voir plus
I made an order for 3?tubes of dog toothpaste on the 29th of April I still have not received the toothpaste or had any emails about it other than a thank you for placing the order so I am waiting for... Voir plus
L'entreprise a répondu
We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!
Waterloo Mills, Cleveland Street, HU8 7AU, Hull, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Good quality collars in a lovely range of colours. The collars are soft and have a strong buckle and lead connection.
My parcel arrived quickly and I am delighted with my purchase.
Lovely business - so helpful. Only place I could find an obscure brand with very reasonable shipping. We’ll packaged, arrived fast. Great service. Very happy
It’s not doing well the shipping price is about the same price as the product so I don’t think I will use prepay pets superstore limited
This was the first time I have purchased dog food from Peejay Pets Superstore and the service proved to be excellent with the product received just five days following my order. I will definitely use them again.
they put up with me constantly emailing them, they are amazing
Ordered some dog food in the morning and it was delivered that afternoon. Although we weren’t in we received a call to ask where we would like the delivery left. Excellent service!
Love this harness
Very good quality and very speedy delivery from store. Thankyou kindly will recommend and shop again
Excellent service. Items arrived safely and earlier than expected. Prices are very good and competitive. Was able to follow delivery of my package via constant updates from the company and the courier.
Thanks for delivering promptly. Product packed well and is now sitting in my pond.
My order was very easy to place on the website and because she was delivering in the area, I got my order in 24hours. I'm always happy with delivery times, but this was a surprise. A perk for shopping with a small shop.
Thank you,
Lisha
Great company. Our bird cage was received damaged in transit. Contacted company and they sent out a new cage base straight away. Couldn't ask for more. Thoroughly recommend.
Thank you.
Item was originally out of stock, but they text me when item was available. Had small issue when received the item but their Customer Services were very prompt to solve the problem within a couple of hours. Would have no hesitation in placing an order with them again.
I'm happy with both the Calciworms and the price, but Click & Collect didn't go to plan. I think it would be helpful if there was an option to indicate which store collection was to be made from when placing an online order.

Réponse de Peejay Pets Superstore Limited
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