It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... Voir plus
L'entreprise a répondu
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Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well... Voir plus
Website easy to navigate. I thought the prices were very competitive which is why I brought from this company. However out of the 4 packs of bird treat sticks, 2 packs were completely crushed, so mayb... Voir plus
I made an order for 3?tubes of dog toothpaste on the 29th of April I still have not received the toothpaste or had any emails about it other than a thank you for placing the order so I am waiting for... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!
Coordonnées de contact
Waterloo Mills, Cleveland Street, HU8 7AU, Hull, Royaume-Uni
- 01482585315
- enquiry@peejaypets.co.uk
- peejaypets.co.uk
4,2
Bien
365 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Cheapest I could find for 20kg peanuts
Cheapest I could find for 20kg peanuts, delivery prompt.
17 octobre 2023
Easy ordering and good price
Placing the order was easy and the price was good.
I would have given 5 stars but I did not receive any tracking information.
28 septembre 2023
Réponse de Peejay Pets Superstore Limited
Good afternoon, thank you so much for the amazing feedback. I'm sorry to hear that you did not receive the tracking number for your order. Tracking numbers should normally be sent automatically so I will investigate why this was not the case!
Very helpful company who had exactly…
Very helpful company who had exactly what I was looking for.
18 septembre 2023
Réponse de Peejay Pets Superstore Limited
Thank you for taking the time to leave us some amazing feedback, we really appreciate it!
Réponse de Peejay Pets Superstore Limited
Thank you so much!
Excellent service
4 septembre 2023
Réponse de Peejay Pets Superstore Limited
Thank you for the amazing feedback!
Réponse de Peejay Pets Superstore Limited
Thank you for taking the time to leave us a review! Glad to hear you are happy with your purchase :)
Worked a treat
My dog spray arrived very quickly and was well packaged. Good communication from start to finish. Thank you.
2 septembre 2023
Réponse de Peejay Pets Superstore Limited
Thank you Christine!
Lovely staff
Lovely staff. The satff are always polite and friendly, I have never had a bad experience visiting the store as I normally visit the shop in person, but i used the cIick and collect and bought a hutch, it was in brilliant condition, so easy to put together for my 2 Guinea pigs, it's a very sturdy item.
19 août 2023
Réponse de Peejay Pets Superstore Limited
Thank you for the amazing feedback Charlotte! We hope to see you again soon :)
Integrity counts
Integrity counts! Alexandra provided excellent service. When the amazing price of my large cat treats order turned out to be a computer glitch, they back ordered the item at the price advertised. Alexandra kept me up to date on the order and when the supplier could not fulfil the entire order, she sent what she could and refunded the rest. Any other retailer would not have honoured the order or the price in my experience. Such integrity is rare these days, and I will definitely use them again.
3 août 2023
Réponse de Peejay Pets Superstore Limited
Thank you for such a detailed review Emily, we really do appreciate it. And thank you for your patience and understanding with your order! I will be sure to pass the message to Alexandra for you :)
Great communication
Great communication. They checked the product before sending it to me and noticed a fault. Went above and beyond to try to source another and when they couldn’t they refunded me straight away. Would definitely recommend.
11 août 2023
Réponse de Peejay Pets Superstore Limited
Thank you Tanya for the amazing feedback!
Item I received was damaged and not in…
Item I received was damaged and not in original packaging as you would expect biying brand new. Communication from the store to rectify the situation is very poor still waiting on reply to an email.
6 août 2023
Very good deal on bird seed
The bird seed arrived very quickly, well packed and was very reasonably priced. Thanks to the seller.
10 juillet 2023
Cheapest price cheap postage and…
Cheapest price cheap postage and delivered super quick whats not to like brill
25 juin 2023
Réponse de Peejay Pets Superstore Limited
Thank you for the amazing review Sally - We really appreciate it!x
Straightforward to place order
Straightforward to place order. Kept informed of progress. Everything fine.
24 juin 2023
Réponse de Peejay Pets Superstore Limited
Thank you so much Alan for the amazing feedback :)
Still waiting for label to resend..
A massive mix up with the products, you sent them to me, I paid for them to be sent to my dad!!
Geoff coppins
At no 33 meadow way
Stone
Kent
Da62ab.
24 juin 2023
Réponse de Peejay Pets Superstore Limited
Hi Diane, I do apologise greatly for the mix up! Unfortunately, this was a simple mistake due to a staff member reading the billing address as opposed to the shipping address. Your new labels are on the way so that this can be rectified :)
Réponse de Peejay Pets Superstore Limited
Thank you so much!
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