The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... Voir plus
L'entreprise a répondu
Slight error on the return of my glasses and my immediate thought wasn’t too pleasant. That soon changed though with the first class customer service I received. The issue is now resolved and I’m now... Voir plus
L'entreprise a répondu
Fantastic service. After having some YSL sunglasses repaired with a broken hinge I thought I would see if they could repair my vintage Miu Miu sunglasses which were horribly scratched on the lenses.... Voir plus
L'entreprise a répondu
Really happy with the service. My glasses frame got badly skewed after an accident, and I honestly thought they were beyond repair. The repair only took a couple of days and the glasses now fit and... Voir plus
L'entreprise a répondu
Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I sent in a pair of pince nez (basically glasses with no legs that pinch onto the nose hence the name) for reglazing. I had already taken them to three opticians before hand and all refused to do them one in particular stating that no opticians would touch them. Undeterred I decided to try looking online enter peep whom immediately said they'd reglaze them no questions asked, they guided me through the whole process which was a big help as this was my first time doing something like this online. Not only did they reglaze the glasses they also drilled a whole in the right lens for a cord to go through like on the original lenses again no questions asked, the whole is the same size as and in the same position as the whole on the original lenses. Speaking of the lenses I can see through them perfectly and they have been put in the frames beautifully as if they were the original lenses. The price also is very good as it only cost £30 (without any treatments or thinning) to get the glasses done which is what my usual opticians used to be before they went up so it was great to see that peep was at a more affordable price. Peep have been very accommodating and efficient given how unique these glasses are especially given they are antiques, all in all I am beyond pleased with their service and will no doubt be employing there services again 5 stars!

Réponse de Peep Eyewear
Great experience! I found Peep via Google search as I was looking for a way to get a pair of old frames (used to be my favorites) copied, ideally in a different colour. The interaction with the team from PEEP was great, friendly and very professional. They found the perfect colour acetate and executed the "copy" perfectly. Today I received the finished product. My new (old) frames are perfect and look fab!

Réponse de Peep Eyewear
I couldn't recommend Peep Eyewear enough. I was looking for some custom adaptations to some frames I liked but weren't quite right. Chris gave me lots of time to talk this through and understand all the options so I could make an informed choice. His communication was great and he is very personable which made him very easy to trust with this decision as he showed he understood why the details were important to me. The finished product was created in a timely way, just as he laid out for me, and I am really happy with the result. A very positive experience from start to finish.
Needed urgent repairs in a short period to my sunglasses, The team at Peep Earwear was quick and efficient in receiving, fixing, and returning them in less than a week. In addition, went the extra mile in tightening the other hinge in my glasses.

Réponse de Peep Eyewear
Love Peep Eyewear! Have had 2 sets of glasses now and they are the best company and so helpful! Chris spends time explaining everything and is so helpful in making sure your glasses are right for you. I recommend them to everyone! Kirsten

Réponse de Peep Eyewear
Very pleased I have found peep eyewear. They managed to fix my glasses, which I have been using for years and I didn't want to give it up. Chris responded on the same day when I enquired and he communicated very well throughout. The service is excellent! Very quick as well! I highly recommend them.

Réponse de Peep Eyewear
Amazing service
Lovely people and company
Highly recommend
5 star amazing
My glasses needed new lenses and a repair done. I am more than happy with the quality of the lenses, the repair standard, and the low cost.
Add to this, a great experience both on the very informative website and talking with Chris.
What more could you want ?

Réponse de Peep Eyewear
I have a lovely pair of designer
sunglasses that had some scratches on the frames plus the nose pads were looking worn and tired - I contacted PEEP and dealt with Chris via WhatsApp and email - I was regularly updated and informed quickly as one part of my repair couldn't be completed due to colour matching. A refund was immediately activated for this - my glasses were returned looking brand new apart from the little scratch which is hardly noticeable now due to the cleaning etc - I highly recommend this company for their wonderful customer service

Réponse de Peep Eyewear
Fantastic experience- customer service via WhatsApp was brilliant and my finished product my was great! Highly recommend!

Réponse de Peep Eyewear
My parrot basically destroyed my BOSS glasses by chewing them to death they were ready for the bin. I purchased the peep polish £50 which renewed my £350 glasses, money well spent, good service which included the return signed for post.

Réponse de Peep Eyewear
Great communication via WhatsApp, my glasses were returned within the week of sending it off. They were fixed as expected so could not recommend more!

Réponse de Peep Eyewear
My sunnies are brilliant , thank you so much and they arrived in time for my holiday :)
Peep eyewear were utterly amazing. I spoke to a real live human who was well able to advise me on exactly what could be done to refurbish my late nan’s specs. The service was swift and the repair perfect…I would unreservedly recommend Peep Eyewear to anyone with a precious heirloom to fix.

Réponse de Peep Eyewear
Website was easy enough to use with plenty of choice and information. They had the exact frames I wanted which was a surprise. The best thing was the wide choice of lenses for sunglasses. Lenses took a while to get fitted (just over week) but worth the wait as I love them.

Réponse de Peep Eyewear
Excellent. Glasses were polished and look like new; and they fit better again!

Réponse de Peep Eyewear
I opted for a hinge repair and my glasses look perfect. Great customer service, quick turn-around, good value for money. Can't recommend enough.

Réponse de Peep Eyewear
Such lovely people who provide great customer service and a great product! Was nervous about buying prescription glasses online but Chris took me through the whole process step by step and I am thrilled with my prescription sunglasses and glasses. A***** I will be back!

Réponse de Peep Eyewear
Amazing service.
Fixed a pair of expensive sunglasses that we were told by other services they were unrepairable.
So pleased.

Réponse de Peep Eyewear
...Had a pair of oliver peoples glasses where one of the hinges was broken. Went into the OP store in london and they quoted me £180 to fix it????? They even had the audacity to suggest I browse for a new pair lol anyway PEEP these guys are legit respond to emails fast and did a amazing job. They came back in about two weeks good as new! I would 10000x recommend thank you

Réponse de Peep Eyewear
My experience with Peep Eyewear was fantastic - from the speedy repair and delivery to the helpful, friendly customer service. Extremely reasonable price.
Really, really recommend.

Réponse de Peep Eyewear
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.