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Lisez les avis des autres

Noté 4 sur 5 étoiles

so far William Brooks gave some great feedback and helped organise my book. I am on holidays and finally got some time to work some more on it. I imagine they are on holidays as well, but hopefully wi... Voir plus

Noté 5 sur 5 étoiles

Danny Brown is the quintessential Product Manager. He is so responsive. If I have a question, he always gets back to me quickly, most times it's well within an hour of my inquiry that I get an answer... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I have been attempting to find out if they are a legit company out of Washington...So far there are no red flags, but that being said...BBB nor the local Chamber of Commerce has heard anythi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

SCAM - So many promises and got messed around for 6 months and now they have completely disappeared, email bounces and website no longer exists. If you are doing any business with a publishing comp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison d'édition

Écrit par l'entreprise

Penguin Publishers is a reputable and established book publishing company that has been serving all over the world for over a decade. The company's team of award-winning writers and editors is dedicated to providing top-notch book publishing services to aspiring authors and established writers alike. Penguin Publishers specializes in a range of services, including book printing, editing, children's writing, cover design, and book marketing. With its commitment to quality and professionalism, Penguin Publishers has become a trusted name in the publishing industry. The company's team of experts works closely with authors to ensure that their ideas are brought to life in a way that captures the essence of their stories. Whether it's a children's book, a novel, or a memoir, Penguin Publishers is committed to delivering high-quality work that exceeds the expectations of its clients. With its focus on excellence and attention to detail, Penguin Publishers is the perfect partner for anyone looking to publish a book.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Chris Reed and the team at Penguin…

Chris Reed and the team at Penguin Publishers have been with me every step of the way and provided excellent services. As someone who write extensively but never published a book, the assistance of Chris Reed has been immensely helpful. I am excited to see what we will accomplish in the future. This is my first published book and there are many more that are written waiting to be published. I will work with Chris Reed and Penguin Publishers again.

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Customer service.

My Project manager Chris Reed helped me with the most professional recommendations for my book.
The customer service is outstanding.
I'm happy that I have chosen Penguin Publishers.

17 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This is a scam

This is a scam. This is not Penguin Randhomhouse. These people fluctuate in prices based on how big of a sucker they take you to be. Throughout their process, they will continually push you to "up" your package to further price gouge you. In the meantime, they will produce low-quality work at an extremely slow pace. The service is also terrible and inconsistent. I went through two project managers who were equally bad at their jobs. I was also supposed to speak to a "chief strategist" and put aside an hour of my time, and I did not get a call or email for four meetings in a row. Also, they claim to use legit artists for your cover art and will wholeheartedly deny the use of AI, but they're lying. Every cover was a result of AI. If you're looking to publish your first book, do yourself a favor and do the research yourself. Hire a legit editor and a legit book cover artist that don't use AI off of sites like Fiverr. Don't waste your money. All the articles and research are online and available through YouTube videos. I hope this helped someone.

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Penguin publishers has been an…

Penguin publishers has been an incredible support for me as a first- time author. The team was patient and attentive, working tirelessly to meet my needs. Even with tight deadline, they always kept me informed and went the extra mile to answer my questions, even outside regular hours. Exceptional customer service!

13 août 2024
Noté 3 sur 5 étoiles

I have been attempting to find out if…

I have been attempting to find out if they are a legit company out of Washington...So far there are no red flags, but that being said...BBB nor the local Chamber of Commerce has heard anything bad about them. They are currently offering a $594 promotion...so...Hopefully this works or I am out $594 and a awesome manuscript.

Stan Baker
509 308 1527

509 551 7547

I have sent you the information requested, but I have received no response...is this a legitimate company??

Is Penguin Self-Publishing legit? Asking for another writer.

9 septembre 2024
Avis spontané
Logo de Penguin Publishers

Réponse de Penguin Publishers

Thank you for your review! We appreciate your diligence in researching our company. We understand that trusting a self-publishing service is a big step, and we're here to provide you with the best experience possible. Our team is dedicated to helping authors bring their manuscripts to life.

If you have any specific questions or concerns about our services or the promotion, please feel free to reach out directly. We're here to support you throughout your publishing journey and ensure that your awesome manuscript receives the attention it deserves. Your satisfaction is our top priority!

If you could share your contact details, our associate can reach out to you to help further.

"We tried reaching out to the aforementioned number but it does not connect. Kindly drop our team an email on Qualityandassurance@penguinpublishers.com and we'll be happy to help."

Regards;
Customer Experience Team

Noté 1 sur 5 étoiles

Penguin Publishers are brazen liars...

Since there's no way to respond to the Company's reply to my review, I have to post this one to react to their shameless lie. The brazenness of it is astounding:

RE: "Furthermore, the instance regarding the author’s incorrect picture was mere a mistake by the developer which was rectified."

No. It wasn't a mistake, it wasn't one instance, and it wasn't rectified.

All four of "Their" Authors are misrepresented by random pictures of people, one of them not matching the race/skin color of the actual author, and one not matching the gender. Brian Kilmeade's supposed picture was replaced by another fake photograph, which is not of him, and the original fake image of him is now falsely representing another author and his book gleaned from Amazon.com. I have the screenshots, so stop the bald-faced lies.

11 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Their customer service has been dreadful.

Penguin Publishers, while a respected name, has recently exhibited disappointing service. Despite its vast catalog, their customer support has been lackluster. I experienced extended delays in order processing, unresponsive communication, and a general lack of attention to customer inquiries. The once-reliable Penguin has fallen short, leaving me frustrated and reconsidering my support for this publisher.

3 juin 2024
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Réponse de Penguin Publishers

Hello Dexter,
Thank you for bringing this matter to our attention. We are sorry to hear about your dissatisfaction, however, we couldn't find any record of you being our signed-up client or any records. Could you please provide us with more details such as your name, the project details along with a preferred call back number so that we can investigate this further?

Regards;
Customer Experience Team

Noté 4 sur 5 étoiles

Thanks to Penguin Publisher

Thanks to Penguin Publisher, my horror book become a spine-chilling masterpiece. Expertly crafted to thrill and terrify, it exceeded all expectations.

14 mai 2024
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Réponse de Penguin Publishers

Your satisfaction is our priority, and we’re glad to have met your expectations!

Noté 5 sur 5 étoiles

With Penguin Publishers book publishing…

With Penguin Publishers book publishing services, my literary dreams found a home, guided by a team dedicated to turning aspirations onto achievements.

10 mai 2024
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Réponse de Penguin Publishers

Your satisfaction is our priority, and we’re glad to have met your expectations!

Noté 5 sur 5 étoiles

Published my book hassle-free

Published my book hassle-free! These guys made it a breeze. Feeling accomplished and ready for my author journey. Cheers!

25 janvier 2024
Logo de Penguin Publishers

Réponse de Penguin Publishers

Thanks for your kind words. We're always here to support you on your journey!

Noté 1 sur 5 étoiles

I don't understand why scammers are…

I don't understand why scammers are everywhere, people trying to find a way to make money but why using other people's advantage. I was assigned to translate a novel, however, they give me 75 pages to finish in 2 days. F*** you. So here they have some hidden agenda to use their what so called premium ID card and pay amount of money for the permission of extending the deadline.....are you kidding us?????? really guys????

7 novembre 2023
Avis spontané
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Réponse de Penguin Publishers

Hello Shiela,
Thank you for bringing this matter to our attention. We are sorry to hear about your dissatisfaction, however, we couldn't find any record of you being our signed-up client or any records. Could you please provide us with more details such as your name, the project details along with a preferred call back number so that we can investigate this further?

Regards;
Customer Experience Team

Noté 5 sur 5 étoiles

Penguin Publishers made my publishing…

Penguin Publishers made my publishing journey incredibly smooth. Their attention to detail, professionalism, and commitment to excellence were evident in every step of the process. My book is now a reality, thanks to their fantastic team.

26 septembre 2023
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Réponse de Penguin Publishers

Your satisfaction drives us to create exceptional books. We appreciate your positive feedback.

Noté 5 sur 5 étoiles

I highly recommend their services to…

I highly recommend their services to any author looking for a publishing company that truly cares about their success. The team at Penguin Publishers is not only passionate about their work, but they also go above and beyond to ensure that every client is completely satisfied with the final product. Their dedication to their clients is truly unparalleled, and I couldn't be happier with the results of my publishing journey with them.

4 mai 2023
Avis spontané
Logo de Penguin Publishers

Réponse de Penguin Publishers

Your words reinforce our commitment to quality publishing. We look forward to more collaborations.

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