A few of my orders the pocket clips were missing and last order I was missing 16 pens. It says add pictures. How do I take a picture of missing pens
Date de l'expérience:
Qualité: 3
Rapport qualité / prix: 3
Vendu par Pens.com
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I love the quality of your pens and the prices are great. I've ordered from your company before and I will use your company in the future.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which the price is great and we appreciate your continuous support and look forward to working with you again soon.
I love the pens and my members love the way that they write.
Qualité: 5
Rapport qualité / prix: 4
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which writes well and we look forward to working with you again soon.
Great product and I love my agent! He’s awesome!
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received and we look forward to working with you again soon.
We love the pens. The only issue we had was that we paid for 2-day shipping, and the pens arrived approximately 5 days later. We had an event and were planning to distribute them at the event, but couldn't.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Hello Richard,
We're truly sorry for the inconvenience that this may have caused. Your feedback is very important to us as we strive to provide a positive experience for every one of our customers.
We're committed to making improvements to prevent similar issues in the future. Thank you again for sharing your thoughts. I've also sent you an email to the email address that was provided with further details regarding a resolution.
The pens were very beautiful.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the beautiful quality pens received and we look forward to working with you again soon.
Fast turnaround. Quality. Vibrant colors.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality pens received and we look forward to working with you again soon.
pen writes well and looks stylish for advertising purposes
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which writes well, looks stylus and is a wonderful advertisement tool. We look forward to working with you again soon.
They are to expensive
Qualité: 4
Rapport qualité / prix: 1
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received, and we look forward to working with you again soon.
the have a hard time writing. Customer states he believes these pens are from a different manufacture.
Qualité: 1
Rapport qualité / prix: 2
Réponse de Pens.com
Thank you for your feedback Jake,
We sincerely apologize for the inconvenience you experienced with the Pens.
We want to make this right for you and have sent you an email from reviews@pens.com to assist you directly.
I find some pens leaking and some pens missing the pocket clip
Qualité: 3
Rapport qualité / prix: 3
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear some of the pens received is leaking and for some the pocket clips is missing. An email was sent to you with more details.
These pens are the best pens that we have ever used. We buy them every year for our flu shot campaign. The quality is extremely good and the value is exceptional. I highly recommend this product for anyone that wants a very good writing pen and an excellent value for the buck and the very many choices to customize your creative design.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which the value is outstanding, writes great and the design is good. We look forward to working with you again soon.
These pens are ok and look nice however I liked the pens that I have always ordered much better. These are a nice substitute.
Qualité: 3
Rapport qualité / prix: 3
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you found the pens received nice and is a nice substitution. We look forward to working with you again soon.
The white lettering is too faint on the blue background. Maybe need to do it in Bold.
Qualité: 4
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear the lettering on the pens received the lettering is too faint . An email was sent to you with more details,
These pens were great! We had a few that leaked, but that can be expected. Our logo looks awesome and they shipped quick!
Qualité: 4
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear your logo looks great and shipping was quick. We are sorry to hear some of the pens received is leaking. An email was sent to you with more details.
The customers are loving our pens this year!
Qualité: 5
Rapport qualité / prix: 3
Réponse de Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the product received and we look forward to working with you again soon.
We love the colorama pen as a promo item for our customers. We have changed up the design every now and then, but it is great to be able to see how the product looks before you buy. We have been purchasing these pens for probably 10 years. We love the value and our customers love them too!
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for reaching out to us and for sharing your experience with us. We appreciate you sharing your experience with us regarding the great pens received which is loved and we appreciate your continuous support . We look forward to working with you again soon.
The pens have lots of fun options to choose from.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for your feedback! We are glad to hear you enjoyed the variety of options! It's great that you could find the perfect pens. If you ever want to explore more styles or need assistance with your next order, feel free to reach out. Thanks for your feedback!
Great pens!!!
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
Thank you for your feedback Tracy! We’re thrilled to hear you think they’re great! We take pride in our pens and appreciate your support. If there’s anything else you’d like to share or need assistance with, feel free to reach out!
I really like the looks of them .
Qualité: 5
Rapport qualité / prix: 5
Réponse de Pens.com
We appreciate you taking the time to convey your positive feedback regarding our premium writing pens. It is gratifying to learn that you are thoroughly satisfied with the pens you received, which indeed appear remarkable. We eagerly anticipate the opportunity to collaborate with you again in the near future.