Vendu par Pens.com
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Pens.com via Trustpilot.
Price is a little high for quantity/quality
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we do have promotions on our products from time to time.
Easy to order. Easy to set up the design. Clean and sharp design.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is clean with sharp design, easy to order and set up design. We look forward to working with you again soon.
The pens were well packaged and arrived on time. They are attractive, fluent; manageable writing tools. Thank you for a quality product.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is well packaged, attractive, fluent and a manageable writing tool. We look forward to working with you again soon.
Love it. Wish it was less expensive. On a reorder can the price be reduced? Good quality product.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we do offer promotion on our products from time to time. We look forward to working with you again soon.
Our library loves these pens. They write well and come in beautiful colors.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which writes very well and the colors are very beautiful. We look forward to working with you again soon.
I really wish there were refills for these pens, My customers really like them. I use them all the time.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we do offer refills for the Alpha pens. We look forward to working with you again soon.
So far so good!
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.
CLIENTS COMPLIMENT THE PENS FREQUENTLY
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.
These pens are exactly what I wanted. They write great, and the personalization looked perfect! I couldn't believe how fast they came, too.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which writes great and the personalization is exceptional. We look forward to working with you again soon.
Ink runs dry too quickly. Pen does not work way too many times. Have to do squiggles or something to get it started. Stylus is GREAT; love that feature. Too bad the writing part does not support that greatness.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear the pens received the ink doesn't last . An email was sent to you with more details regarding this issue.
The logo that I wanted on the pens was not put on and I couldn't stop the printing. I still have not received a refund for the cost of the logo to be printed on the pens. I ordered the Gel pens to get smooth writing but many of them leak and put messy globs of ink everywhere.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear your logo was not printed on the pens received and the logo fee was not refunded. This amount was refunded and should be reflecting in your account. Please reach out to us at reviews@pens.com with any other issues or concerns.
Always great products at great prices in quick delivery
Réponse de Pens.com
Hello Ann,
We appreciate you taking a moment to share this. It is great to know your experience has been consistently positive. Thank you for choosing us and for your continued trust.
WE have ordered this pen multiple times, we have always ordered blue - I was disappointed when I received the pens and they are black ink. I realize it was my error but as a returning customer I would have expected a contact to verify our order. the cost was way more than I expected - and now they are on sale - very disappointed in customer service for a returning customer
Réponse de Pens.com
Thank you for sharing your feedback Dale, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention.
An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
I was pleasantly surprised to receive this pen and see how beautifully it writes and handles and that it was such a reasonable price. I plan to take one to the doctor's office where I work to show him for consideration.
Réponse de Pens.com
Thank you for taking a moment to share your experience Becky. It’s great to know the pen delivered the writing comfort and value you were hoping for. We appreciate you passing it along at your workplace for consideration and truly value your support.
Ink skips while writing
Réponse de Pens.com
Thank you for sharing your feedback Albert, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention.
An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
The service for ordering was superb. Turnaround time was very good as well.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.
Super high quality - love handing these out and using myself. Would re-order
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.
The pens are not readable as the print is to small to read as I’m getting complaints from customers
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear the imprint is not readable on the pens received. Reviews shows this issue is already resolved, please reach out to us at reviews@pens.com with any other issues or concerns.
I love the feel, the comfort in the hand the smoothness of the writing. The gel pen is the way to go.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received and we look forward to working with you again soon.
Pen handles well in your hand and writes smoothly.
Réponse de Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.
