Peptide Source Canada Avis 3

I’ve ordered from Peptide Source Canada before and had good results — particularly with their testosterone gel and injectable cypionate, so I had confidence in the company. Unfortunately, this time around was a letdown.

I ordered two vials of Retatrutide, and neither vial worked. No appetite suppression, no side effects, absolutely no response. I suspect the issue was shipping — the package was sent without cold packing during an Ontario heat wave, with temperatures hitting over 34°C. Peptides are sensitive, and this kind of exposure likely degraded the product.

I reached out to customer service and spoke with Noah, who responded quickly and professionally. He asked for photos (which I sent), and then suggested I try Mounjaro instead, as it apparently holds up better in heat. That’s fine — but what about the two dead vials of Retatrutide?

I asked if future orders could be cold packed, and they said yes, and even offered to do it free of charge. That’s appreciated — but honestly, it should have been standard procedure in the first place, especially in summer, and especially when shipping peptides within Ontario during a heatwave.

I'm giving 3 stars, not 1, because:

They’ve been solid in the past.

Customer service was responsive and respectful.

This may be a one-off.

But I removed:

1 star for shipping peptides without cold protection, despite known heat conditions.

1 star because they didn’t offer a replacement, refund, or even a discount on the next order to make up for the $360 loss. I even followed up asking what to do with the remaining useless vial — no response.

Overall, I’m disappointed and will be switching to Canadian Made Labs for Retatrutide, which I hear just got stock in. Peptide Source has potential, and some of their products are clearly good (hence all the 5-star reviews), but I can’t afford another expensive letdown like this.

I ordered a $300 purchase paid in full. I followed the tracking number and when it said the package was delivered and it wasn't, I reached out right away to peptide source and the post office. The post office said the sender needs to open a claim peptide source, the sender is refusing to do anything about it. They have my money. I don't have their product feel like I've been taking advantage of this.

I will keep this updated and will add a positive review if they show compassion in either refund my money or resend the product

My initial order was messed up and I was therefore offered a 25$ discpount (From 'Craig') off my following order. Another shipping discount was offered by 'Allen'
I have REEPEEATEDLY emailed to inquire about how to access this discount, however, ZERO response. AND!, for the unpaid order that is sitting in my account, they have repeatedly asked me to complete (pay for)...AND... they email me this request from THE SAME EMAIL ADDRESS they offered the discount, and the same email address that they told me I was to have this discount in the first place.
SHADY!