Perfect Aquatics Avis 

Well, I have just spent 45 minutes trying too contact perfect aquatics by phone. Listening too a recording about perfect aquatics new ventures, the cafe and competitions along with Halloween. Then after exactly 2 minutes 50 seconds I get cut off. Redial and the same. It’s not great customer service to not answer a simple phone in 45 minutes. This is one customer who shall goes else where. Shame, Japanese Koi Company used to be very good

Cafe was lovely. Quite small inside animal area. Lovely outdoor pond

Super fast delivery the pond detox not as good as I was hoping. will use again next week pond may look better

Next day delivery, doesn’t get better than that.
Thanks for a great service.

A fast and reliable service very happy with my order great service and great product

Great company to deal with. Quick with great offers at very competitive prices. Will thoroughly recommend .

Best place, I love it, great staff, great service, great experience overall. Thanks Perfect Aquatics, you guys are perfect.

Great service and free delivery over £50. Thank you

Ordered a tank via website
To then be sent email cancelled as they can't deliver
Due to website error
Now i have to wait for refund

Great place love going there just to look at the fish and buy them hahaha.
Great atmosphere and have all you need to buil.a amazing aquarium and great staff who knows what their talking about.

Great variety of fish
Really helpful staff

Great selection of Koi, very knowledgeable staff, always happy to answer pond questions.

The store has gone down the pan. The stock is filthy the fish tanks are filthy the roof leaks all over the place and they seem to have stopped stocking hozelock products and the prices are ridiculous. I ordered double the amount of filters online for half the price. Disappointing as it used to be a good place.

Always courteous and friendly staff, offering great advice. Great range of tropical fish to choose from and in great condition.

Excellent place with just about everything you could require for your aquarium whether it’s fresh or saltwater.
Large variety of livestock and the staff are very knowledgeable.

Great customer service I got in touch as I was looking for a new koi I wanted one that was quiet unusual white with red marking on its head the guys soon got back in touch with me to say they had got one in and would reserve it for me until it was ready to go really excellent customer service looking forward to picking it up thank you guys for a great job

I recently ordered a new pond pump on the website, it was dispatched the very same day. Pump works great 😊

We have been to perfect aquatics since Anthony has taken over and have found it to be a lovely place with a great set up. We have some beautiful fish in the pond from here and are going down on the weekend to collect two more. Staff was very helpful helping us find a pond heater too. Thank you.

I would advise anyone to reconsider if you are looking to buy live stock. Purchased one tang & 2 dwarf angels. Within a matter of days all 3 have passed away and have now contaminated our tank with an unknown disease which is slowly wiping out our well established 750 gallon tank!! Absolutely devastated and I will NEVER shop here again. Have completely destroyed our souls and love for the hobby. Our first ever clown we owned passed away yesterday and it’s just absolutely devastating. These are our pets!!! Do better!!!! Clearly not quarantining new stock before selling which means they are riddled with parasites!! We cannot use copper in our tank as we have a mix reef with corals & inverts. we now have the impossible task of attempting to catch all of our remaining surviving fish to attempt to treat them and give them a chance of survival and to fallow the tank for 6 weeks to rid us of whatever disease you are spreading!!! Mortified!!!!!