Persona Medical Aesthetics & Minor Skin Surgery Clinic Avis 19

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Spa médical
  2. Dermatologue
  3. Médecin
  4. Centre d'épilation laser
  5. Clinique
  6. Clinique dermatologique

Écrit par l'entreprise

Dr Lisa Delamaine welcomes you to Persona Medical Aesthetics, Skin & Laser Clinic. Medical Aesthetics & Minor Skin Surgery Centre, SE London. “I launched Persona Medical Aesthetics over 20 years ago. Between myself and amazing team we have over 50 combined years of experience and expertise in medical aesthetic treatments. We specialise in Non Surgical Anti Ageing, Skin and Laser Therapies, and Medical Minor Surgical Procedures. Our medical team and skin and laser aestheticians have performed thousands of procedures giving us the confidence to guarantee you the highest quality treatment results with a first class service. The clinics on going success and excellent reputation is a direct result of our dedicated customer care. The friendly and warm, yet professional atmosphere we create, makes us stand out from the crowd for all of the right reasons. We are passionate about delivering genuine advice and results driven treatments and will only recommend procedures we truly believe you will benefit from. We love what we do and in response our clients love their experience and their results, so much so that they are pleased to recommend us to friends, family and colleagues which is the best compliment we could receive.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and efficient service and…

Friendly and efficient service and really great value for money! I have been coming to Persona now for a number of years and wouldn’t go anywhere else. The location is great and hygiene is at top standard.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Subcision treatments

Lucy first started treating me with facial subcision 2 years ago and I’ve been transformed!
Subcision is a highly effective, minimally invasive procedure for treating deep, tethered acne scars. There has been significant improvement, with better texture and increased skin smoothness. Results are long-lasting, and visible improvement and lifting shows within a few weeks of each treatment. However full, long-lasting results takes 3 to 6 months to appear (depending on the area of my face) as this is the optimum time needed for collagen to remodel . Thank you Lucy !

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ive had a couple of lymphatic face…

Ive had a couple of lymphatic face massage after I had a deep plane facelift and necklift with Trish Moore and it has really helped with the swelling and the shape of my face, when I come out after my lymphatic face massage the tightness has really improved and it feels like a relief to my face, just booked my next appointment for the 2nd April cannot wait.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Botox and Fillers

My treatment with Lucy today was carried out with care and professionalism.
I was left feeling refreshed and confident with my results.
I would definitely recommend her to anyone looking for high-quality treatments.

31 mars 2026
Avis spontané
Logo de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Réponse de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Thank you for feedback & your wonderful review. We will ensure this is passed onto Lucy. We look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Painless experience

Booking an appointment was seamless. Receptionists are polite, friendly and helpful. Dr Lisa dealt with everything painlessly and I wouldn’t hesitate to recommend or revisit.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Spring Thread lift

I have been using this clinic for many years. The staff put you at ease and everything is explained in detail without any hard sale. I have had a thread lift with Dr Lisa who is amazing cannot recommend enough.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Persona Medical is a lovely place for facial aesthetics .. warm and welcoming from the minute you walk in to the reception staff to the practitioners. Dr Lisa is very knowledgeable and an excellent practitioner. She works at your own pace and gives helpful advice and an excellent end result. Nurse Lucy is also excellent. I have yet to have a facial but I have spoken to the Beauticians and they are also kind and professional .

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Sclerotherapy with Dr Lisa

The best part of the treatment is Dr Lisa, she has worked with myself during my treatment giving me the best out come. I have sclerotherapy done and it gives me confidence during the summer months . I fully recommend Persona as a treatment centre and would recommend it to everyone.

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic !

I have been seeing Dr Lisa for a number of years and wouldnt go anywhere else for my botox or filler. She always makes me feel completely at ease and I always trust her judgement. She is both professional and a joy to catch up with for my top up appointments.

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very welcoming and professional.

Very welcoming and professional.
I booked a consultation with a doctor who performed my treatment immediately which was amazingly quick and painless. On the same day I had a consultation with the Laser consultant who was equally professional and honest.
Definitely recommend this clinic for any treatment that they offer.
Thank you for your service.

11 novembre 2025
Avis spontané
Logo de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Réponse de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Thank you Lucy for taking the time to leave us a 5* review. We hope to welcome you back to the clinc soon.

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, I have been to Persona a couple of times now always had such a pleasant and welcoming experience, Dr Lisa and Olivia whom I’ve seen before have both been lovely and thorough, highly recommend. Thank you Persona.x

10 novembre 2025
Avis spontané
Logo de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Réponse de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Thank you for kindly sharing your experience with us. We appreciate your 5* review and look forward to welcoming you back to he clinic soon.

Noté 5 sur 5 étoiles

I’ve been coming to Lucy for years now

I’ve been coming to Lucy for years now
She has always been brilliant at advising me and so helpful to wot I should have and telling me if I don’t need it so very helpful and professional every time and a lovely lady.

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly staff made me feel so relaxed and at ease every step was mentioned.



I’m so happy to have found Persona! The staff were incredibly friendly and made me feel completely comfortable from the moment I arrived. They were very informative and took the time during my initial appointment with Lisa to discuss the right treatment options for me. A big thank you to Trish—I’m so impressed with my treatment today!”

19 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service…

I had a free consultation appointment which I had to give a £50 deposit for ?? They cancelled this appointment with an hours notice . I rebooked then had a change of heart and gave three working days notice to cancel obviously I expected a refund but not had anything even though I have emailed several times asking they are just ignoring me ! Very frustrating £50 gone and I never stepped foot inside the place !

13 mai 2025
Avis spontané
Logo de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Réponse de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Hi Zoe,
Thank you for taking the time to leave us a review. I would firstly like to apologise for your experience here at Persona. This is certainly not an experience our clients usually encounter. Unfortunately the cancelling of your appointment at such short notice was beyond our control.

I can most certainly call you and refund your booking fee. We don't keep any card details due to data protection so an automatic refund on cancelling isn't something we can do.

I shall also speak to front of house in regards to the emails you have sent and why you haven't been contacted.

Should you consider giving us the opportunity to ensure a more positive experience with us, we'll be here to help.

Noté 5 sur 5 étoiles

Have used Persona for years I wouldn't…

Have used Persona for years I wouldn't trust anyone else. There knowledge and skill is amazing. Thank you.

4 avril 2025
Avis spontané
Logo de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Réponse de Persona Medical Aesthetics & Minor Skin Surgery Clinic

Thank you for taking the time to leave us a 5* review. We hope to see you again soon.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus