Catch-it Pest Control Ltd Avis 

297
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dear Richard Thank you so much for all your help, I was ready to end it all over our bed bugs. You saved me with your professional service that actually worked.

Noté 5 sur 5 étoiles

Really grateful to catch-it for the help with getting our rat problem under control. Darren, Chris and Bryn have all been brilliant: very reassuring to have people on site who really know their stuff.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was so grateful for this service. Matt came out within an hour and laid traps and explained everything he was doing to prevent the infestation to continue. He was profession and polite and even caug... Voir plus

Noté 5 sur 5 étoiles

Emergency situation on a rainy Friday night. Bryn arrived, and provided excellent service. He explained everything very clearly, and did what needed doing. He has a lot of experience and expe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'extermination des nuisibles

Informations provenant de diverses sources externes

Catch-it Ltd provide reliable 24 Hour pest control London. We offer one of the best pest control services for emergency pest control in London and Harlow. We offer wasp and mice control, rat pest control, fly, flea and bed bug treatment, moth fumigation, fox, pigeon and squirrel control. We cover North, South, East, West and Central London and also Harlow and surrounding areas. We have full liability insurance.


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4,9

Excellent

TrustScore 5 sur 5

297 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(297)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bed bugs nearly ruined my life

Dear Richard
Thank you so much for all your help, I was ready to end it all over our bed bugs. You saved me with your professional service that actually worked.

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Top-Tier Service That Goes the Extra Mile – Highly Recommended!

I don’t usually write reviews, but Catch-it Pest Control Ltd really deserve the praise. I’ll admit, I was hesitant at first about the upfront payment, but it turned out to be absolutely justified — worth every penny.

Paul was outstanding. He went the extra mile to thoroughly inspect the property, found hidden entry points I never would’ve noticed, and sealed everything up properly. His attention to detail and professionalism were clear from the start.

Tony was also excellent — very clear in explaining the process, next steps, and what to expect. The communication was smooth and reassuring throughout.

It’s no surprise they’re considered one of the top pest control companies in London. They really delivered. Highly recommended.

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Bird stuck in chimney

Matt came round to help with an animal stuck in the chimney. It turned out to be a bird and Matt got it out and set him free. He cleared up, was friendly and helpful. Excellent service from calling in the morning to the best outcome.

5 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Catch it Pest Control Customer Service…

Catch it Pest Control Customer Service is top tier. Matt assessed the area of concern at my flat and educated me on what to look out for. Every interaction with him was friendly, professional and he is very knowledgeable on his work. Matt took his time at each visit and made sure I was satisfied before leaving. 5 stars for Matt and Catch it Pest Control. J 🇹🇹

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great pest control company….

I would have absolutely no hesitation in recommending this company. They have been extremely helpful throughout. Technician Paul was very knowledgable, professional and always arrived on time. Nicki, in the office, has been very understanding and has the patience of a saint. I hope this company continues to thrive - their customer service is impeccable. Thank you Catch It Pest Control.

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service - I contacted the company as we’ve had an issue with silverfish over the past year and others were not able to solve.

We were advised to go for the fumigation service and the person who came, Matt, was great in explaining where the issue stems from and how we can reduce the chances of it happening in future. He was on time, friendly, and very detailed in how he went about his job, also providing great input into choosing humidifiers that would help combat the insects going forward. I’d recommend to anyone needing pest control

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Was very happy with the service…

Was very happy with the service provided. We had a Rat issue in our kitchen and my wife was very distressed as we have a new born baby. The guys came out and sorted the issue in no time. I can’t thank them enough! Would highly recommend.

19 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Genuinely improved my life!!

I stumbled across Catch It Pest Control's website on chance (perhaps by divine intervention), after battling clothes moths for over a year now. Despite me being out of their catchment area, Matt was unbelievably helpful in advising me the best way to tackle this ongoing infestation and he has genuinely improved my mental health knowing there is hope in fighting these pests! Thanks so much for your time and friendly manner, Matt. I would highly recommend these guys for their knowledge and customer service.

27 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I can not thank the team at Catch It…

I can not thank the team at Catch It Pest Control for coming to our rescue on Monday night when we had a squirrel enjoying in my sons bed !!
Not your regular appointment I'm sure, however from the initial phone call with Fi who could have taken our call as a prank call , to Matt, and finally our saviour yesterday morning who dispatched our furry friend .. the empathy , efficient manner and sense of humour made a horrible experience bearable.

19 septembre 2023
Avis spontané
Logo de Catch-it Pest Control Ltd

Réponse de Catch-it Pest Control Ltd

Dear Joanne,

Thank you so much for taking the time to share your experience with Catch It Pest Control! We truly appreciate your kind words and are delighted to hear that we were able to assist you during a rather unusual situation.

Our team at Catch It Pest Control is dedicated to providing exceptional service to all our customers, no matter how unique the circumstances may be. We understand how distressing it can be to have unexpected guests like the squirrel in your son's bed, and we're thrilled to hear that our team, from Fi to Matt and our expert technician, were able to address the situation with empathy, efficiency, and even a touch of humour.

If you ever need our services again or have any questions in the future, please don't hesitate to reach out to us. Your satisfaction and peace of mind are of the utmost importance to us.

Thank you for choosing Catch It Pest Control, and we hope to serve you again should the need arise.

Warm regards,
Catch It Pest Control Team

Noté 5 sur 5 étoiles

Very satisfied

Tony was very pleasant to work with, so quick to respond and come to get rid of our wasps nest last month. The job was done quickly and cleanly and I would highly recommend.

14 août 2023
Avis spontané
Logo de Catch-it Pest Control Ltd

Réponse de Catch-it Pest Control Ltd


Dear Customer,

We greatly appreciate you taking the time to share your experience with our services, and we're delighted to hear about your positive encounter with Tony and our team. Thank you for your kind words and your recommendation.

Tony is indeed a valued member of our team, and we're proud to have him represent our commitment to prompt and efficient pest control solutions. Your satisfaction with the quick and clean resolution of your wasp nest issue is precisely what we aim for with every customer.

Your high recommendation means the world to us, and it's the best validation of our efforts. Should you ever encounter any more pest-related concerns or have questions in the future, please don't hesitate to reach out. We're here to assist you whenever you need us.

Thank you for choosing us for your pest control needs, and we look forward to serving you again in the future.

Warm regards,

Catch-it Pest Control Team

Noté 1 sur 5 étoiles

Do not make the same mistake of paying upfront until a service has been completed.

DO NOT use Catch it Pest Control. Very very unsatisfied with the service they provided. I was told on my first visit they would be able to proof areas of my house but when it came to the third visit, I was told only 1 area could be proofed. I paid the full amount upfront for a partial service which I will not be receiving a refund for and now I am having to go with another company to complete the job. Do not make the same mistake of paying upfront until a service has been completed. I have now raised a dispute with my bank to hopefully retrieve the funds back to me.

7 août 2023
Avis spontané
Logo de Catch-it Pest Control Ltd

Réponse de Catch-it Pest Control Ltd

Dear Simone,

Thank you for sharing your thoughts about your experience with Catch it Pest Control. We sincerely appreciate your feedback and are grateful for the opportunity to address your concerns.

We would like to clarify that our primary expertise lies in pest control, and while we strive to offer comprehensive services, there are certain limitations to what we can provide in terms of building-related tasks. During our initial visit, we did our best to assess the situation and communicate the scope of work that could be accomplished. As you rightly mentioned, our service includes proofing areas against pests, but we do have size limitations for the holes we can effectively block – holes larger than 5 inches fall outside our expertise.

We're pleased that we were able to successfully address your mouse issue and help create a more comfortable living environment for you. However, we regret any misunderstanding regarding the scope of the service provided. We understand your frustration and disappointment, and we apologize for any inconvenience caused.

Regarding the upfront payment, we have a standard policy that helps us efficiently manage our services and resources. We genuinely aim to provide the best value for our customers, and we invested time and effort into addressing your pest concerns. We would like to emphasize that the payment reflects the efforts we put into assessing, addressing, and resolving the pest issue in your home.

While we acknowledge your request for a refund, we must also consider the services that were successfully rendered. Our team worked diligently to deliver on the aspects within our expertise and scope. Unfortunately, we cannot provide a refund for the services rendered, as we believe in delivering fair compensation for the work carried out.

We truly appreciate your feedback as it assists us in refining our processes and communication to ensure a better experience for all our customers. We are here to address any further questions or concerns you might have.

Thank you for choosing Catch it Pest Control, and we hope to continue providing effective pest control solutions in the future.

Noté 5 sur 5 étoiles

Friendly and polite team

Friendly and polite team! This is my 2nd time using Catch it pest control, the first time was for a wasp nest and this time was fro Rats in my house. They were very helpful and knowledgeable and nothing was too much much for them. Excellent service! Thank you!

26 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Catch-it Pest Control

Highly recommend Catch-it Pest Control. The team have been great from start to finish. The communication has been excellent and the team have been really friendly and flexible, working around me having to change plans last minute due to child sickness. Luke who carried out the treatment was incredibly reliable and thorough. Highly recommend

24 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Always reliable, honest and effective

Luke was brilliant in diagnosing and fixing an issue where a mouse had somehow got into the space between the ceiling and floorboards. Catch-it are always great to deal with, they go the extra mile and are totally reliable and transparent to deal with.

16 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend this company

Highly recommend this company. We had to call these guys out for our mouse squatters and they’ve been exceptional. From the initial call to the office through to Alan who visited the property. They’re professional, friendly, knowledgeable and hard working. Their communication was spot on as was their attention to detail. They worked out exactly where they were coming from and not only fixed that but also checked and fixed other potential areas too.
Great number to have in your back pocket if you ever need pest control. Thanks for getting rid of the squatters, flawless service.

5 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

We've had our house sprayed twice now with one more to go.
Even after the first treatment there were no more bugs/fleas.
We had friendl, understanding and efficient service from the initial phone call to the actual treatment of the house.
I highly recommend this company.
Well impressed!

21 décembre 2022
Avis spontané

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