Loden Moleskin Jeans Avis

Réponse de Peter Christian Gentlemen's Outfitters (US)

21 mai 2026

Good Morning

Thank you for taking the time to leave a review for us.

We are pleased to hear that the Loden Moleskin Jeans fit perfectly and lived up to your expectations in both quality and comfort.

It’s always rewarding to know our customers receive exactly what they hoped for when placing an order.

We appreciate you taking the time to share your experience and hope you enjoy wearing them for many years to come.

Kind Regards

Customer Care Team
Peter Christian

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Réponse de Peter Christian Gentlemen's Outfitters (US)

21 févr. 2025

Dear Customer

We are sorry to hear your experience with Peter Christian has not been to your satisfactory, please accept our sincere apologies and we thank you for taking the time to provide your feedback.

We can see you have been in touch with one of our customer service representatives who has kept you up to date with the delivery of your package, which you have kindly replied and thanked them for their assistance.

If we can assist with any queries in the future, please contact us at helpdesk@peterchristianoutfitters.com.

If you do wish to amend your rating, please kindly follow the link below:

https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review


Kind Regards

Customer Care Team
Peter Christian



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Réponse de Peter Christian Gentlemen's Outfitters (US)

30 oct. 2024

Dear Customer,

We are very sorry to hear of your disappointment and we thank you for your feedback.

We can see that your Moleskin Jeans are in the process of being returned for a refund of which we will action at the earliest possible opportunity.

Kind Regards,
Customer Care Team
Peter Christian

Réponse de Peter Christian Gentlemen's Outfitters (US)

1 févr. 2023

Dear Customer,

We are very sorry to hear that you have not yet received your order and we thank you for bringing the matter to our attention.

Having checked the tracking, it would appear that your order was collected from our warehouse on the 10th January and was last updated on the 27th January leaving the UK. The delay was due to a cyber-attack experienced by Royal Mail and as a result, a temporary hold was placed on all of their international parcels. From this point, the tracking will update more frequently and the order should reach you soon.

We sincerely hope that this information is useful to you and we thank you for taking the time to provide your feedback.

Kind Regards,
Customer Care Team
Peter ChristianRead more

Réponse de Peter Christian Gentlemen's Outfitters (US)

9 févr. 2023

Dear Customer,

We apologise for the shipping delay with your order and we thank you for your feedback.

Having checked the tracking, it would appear that the parcel was successfully delivered on Friday 18th January.

Once again, we are very sorry for the delay inconvenience and we thank you for taking the time to write a review.

Kind Regards,
Customer Care Team
Peter ChristianRead more

Réponse de Peter Christian Gentlemen's Outfitters (US)

26 avr. 2022

Dear Customer,

Thank you for taking the time to leave a review. I am sorry to hear that the fit was not as expected, please accept our apologies.

Your refund was processed on the 12/04/22.

Kind Regards,
Peter Christian