Peter Lane & Partners Avis 335

Overall a good experience.
In general it was professional and efficient.

We purchased our house through Peter and Lane and would absolutely never do it again. Even if our dream property came on the market, we wouldn’t buy if it was listed with Peter and Lane, it goes without saying based on our experience as buyers we certainly wouldn’t instruct them to sell.
The viewing was awful, the agent saw us waiting outside the property but left, we had to call the office and ask for her to return, she then rushed us and blamed us for the viewing running over. The communication throughout was extremely poor, they were incredibly slow, the customer service was awful and the lady managing our purchase was extremely rude. When we raised our concerns we were told that various people had 20+ years experience and that the agency was well respected and established so our feeling is that they rely purely on this and think that years of experience is more important than providing a good service.

Whilst a sale was not to be this time around, Matt and his team impressed with their professionalism and responsiveness. The team were courteous, adaptable and personable throughout our engagement.
If you’re in the market to be on the market give them a go!

We used Peter Lane St Neots to sell and buy and cannot recommend them highly enough! Gavin was absolutely brilliant and ensured we received the best possible deal for our house.

I recently purchased a property in St Neots with Peter Lane and Ptrs acting as selling agents.
I found all the team very approachable - my main contact was with Caroline who responded quickly with the very few queries that arose both prior to completion as well as subsequently. The completion day went smoothly with a prompt handing over of keys after my concurrent sale was confirmed. Good work all round

All the staff were extremely helpful, friendly and very professional. They always kept us up to date with regular contact, and helped progress the whole process so that we were able to complete as soon as possible. We were also able to arrange as many viewings as we needed before we completed

I am very pleased with the service provided throughout my house purchase. Right from the beginning, Tracey was on hand to outline next steps and answer my questions, to the end with Gill who was excellent in keeping me up to date and handling a tricky situation calmly. I highly recommend Peter Lane! Very professional, friendly, and knowledgeable - thank you!

We have worked closely with the Huntington team, both buying and selling. They provided excellent client care in both cases. Our requirements were thoroughly understood, useful advice given and we received great timely communication throughout. Matt, Anne-Marie, Tracy and Gillian all went the extra mile to help us and we would recommend them to everyone.

I would not have bought my house had it not been for the care, approachability and relatability of Tracy Sullivan who was brilliant. We had a couple of hiccups but she dealt with them so well, I wanted her to be there when I celebrated completion. Thanks Tracy for my lovely house - I’m so happy here.

Peter Lane in Kimbolton provided a great service in selling our house. The staff were very friendly and helpful, keeping us constantly updated on everything.
A thoroughly professional service from the beginning to the end of the sale. I would highly recommend.

Tracy, Ann-Marie and Gillian were all extremely knowledgeable and professional throughout our recent property purchase.

We found that the Huntingdon branch of Peter Lane & Partners were professional, helpful and caring people. The stressful experience of selling our property and buying another was eased considerably by their swift and knowledgeable actions.

Their communication was superb, always kept me informed of viewings, gave feedback and checked in on the property regularly. All the members of staff were friendly, very helpful and very caring throughout the whole process in what was an emotional time for us as a family. I would have no hesitation in recommending them.

An excellent estate agents with integrity and where customer service is outstanding. Throughout the house sale process, Peter Lane kept me fully informed and continually chased various parties to ensure the sale progressed to a successful conclusion.
Professional and with a detailed knowledge of the local housing market.

Fabulous service and wonderful people!
I cannot thank Peter Lane enough for their help, time a patience on what was a very ‘up and down’ 10 months.
From day 1 everyone was super friendly but very professional. Nothing was too much work, and they were very patient and understanding with my incessant emails! I feel they went out of their way to ensure we got our dream home, can’t thank them all enough, especially Ann Marie, Matt & Tracy - thank you!!!

This is the second property that Peter Lane has sold for me and both times I’ve had excellent service!
From the initial valuation with Matt Ashman to the after sales service with Gill Johnson, I can highly recommend using Peter Lane to sell your property.

Peter Lane sold my mum's house and made the process simple. They dealt with all the solicitors and we just left them to it. Very knowledgeable and helpful. First class.

Selling a house is not an easy experience. I was pleased that we were sensibly advised at the start and were then supported through an up and down ride - the staff were courteous and always responsive

We recently sold and purchased with Peter Lane Huntingdon. We are really pleased with all the effort that Matt and the team put in for us.
It took some time for us to find our ideal home, despite having marketed and secured us a buyer Peter Lane remained incredibly patient whilst we searched.
Communication was great, always responding promptly to requests for an update and chasing the chain well for us.

A really professional and hardworking team.
I don't think we'll move again.. but if we did we wouldn't use anyone else!

Purchased a property through them and they were very helpful along the way. I would recommend.