Great service. Free delivery, everything was in stock and I received the order a day early than expected delivery date Only negative is they boxed 2 boxes of 18 tins of wet dog food into 1 box so I... Voir plus
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Lisez les avis des autres
Absolutely rate this company. First time using it and delivery fast, had exactly what I was looking for and easy transaction. Have tried different companies for a picky cavalier King Charles but got e... Voir plus
L'entreprise a répondu
We have used the bottomless bowl system for some years now and it really is first class . Never have any worries about deliveries nor the dogs going hungry!! You can amend the order if you are not rea... Voir plus
L'entreprise a répondu
I find the bottomless bowl a useful process; I have used pet shop for quite a while and over that period there has been a definite improvement in their service and the consistency of availability. I l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Unit A5 Precision House, 100 Masons Road, CV37 9BY, Stratford Upon Avon, Royaume-Uni
- 01789205095
- bark@petshop.co.uk
- petshop.co.uk
4,6
Excellent
13 k avis
A répondu à 39 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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ease of order and delivery
18 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Brenda,
We’re really pleased to hear you found the ordering process easy and the delivery smooth — that’s exactly what we aim for.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
I find the bottomless bowl a useful…
I find the bottomless bowl a useful process; I have used pet shop for quite a while and over that period there has been a definite improvement in their service and the consistency of availability. I like the choice of affordable products and the free postage on my regular delivery.
14 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi John,
Thank you for your thoughtful review! We’re really pleased to hear you’re finding the Bottomless Bowl useful and that you’ve noticed improvements in our service and product availability over time.
It’s great to know you’re enjoying the choice of affordable products and the benefit of free postage on your regular deliveries — we really appreciate your continued support over the years.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Good prices and always a quick delivery…
Good prices and always a quick delivery . Also there great with communication
19 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Kay,
We’re really pleased to hear you’re happy with our prices, quick delivery, and communication — that’s exactly the kind of service we aim to provide.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
A great company to do business with
A great company to do business with. Fast and efficient dispatch of items I order for my diabetic cat.
10 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Lyn,
We’re really pleased to hear that you find our service fast and efficient, especially when ordering for your diabetic cat — we understand how important it is to have reliable and timely deliveries in those cases.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Great service
Great service. Free delivery, everything was in stock and I received the order a day early than expected delivery date
Only negative is they boxed 2 boxes of 18 tins of wet dog food into 1 box so I was unable to lift the box into the house
11 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Yvette,
Thank you for your great review and for taking the time to share your feedback with us! We’re really pleased to hear that everything was in stock, delivered early, and that you’re happy with the overall service and free delivery.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Excellent service
Excellent service. Competitive prices and very prompt delivery. Highly recommended.
13 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Linda,
We’re so pleased to hear you’re happy with our service, pricing, and prompt delivery.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Ordering couldn't be easier
Ordering couldn't be easier, the estimated delivery time was spot on, and, to top it off, the prices are really reasonable. So, Kudos to everyone who works at Petshop.co.uk.
Keep doing what you're doing.
And,in the words of 'Arnie' himself.
I'll be ba.... Well!..... I'm sure you know how it goes.
1 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Micheal,
We’re delighted to hear that ordering was easy, delivery was right on time, and that you’re happy with our prices.
Your kind words and encouragement mean a lot to the whole team — and we love the “Arnie” reference too… we’ll be ready for your return! 😊
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
fast and efficient service
Deliveries of my order are always on time, and prices competive and on the odd occasion I needed to contact with a query the staff are always helpful and efficient
9 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi JG,
Thank you for your kind review! We’re really pleased to hear that your deliveries have been consistently on time and that you’ve found our prices competitive.
It’s also great to know our team has been helpful and efficient whenever you’ve needed to get in touch — we’ll be sure to pass your feedback on to them.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Brilliant firm
Brilliant firm. Very friendly and prices are good. Especially for the bottomless bowl option 😁
16 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Fiona,
We’re so pleased to hear you’ve found our team friendly and our prices competitive. It’s great to know you’re enjoying the Bottomless Bowl option too — it’s designed to make things easier while saving you money, so your feedback means a lot.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Absolutely rate this company
Absolutely rate this company. First time using it and delivery fast, had exactly what I was looking for and easy transaction. Have tried different companies for a picky cavalier King Charles but got everything I needed here. Thanks again 👍🏻
1 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Gill,
We’re thrilled to hear your first experience with us was a great one and that you found exactly what you were looking for with a quick and easy transaction.
It’s especially lovely to know we could help with your picky Cavalier King Charles — we know how particular they can be! We’re really glad you found everything you needed with us.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Pet bowl with automatic timer
Pet bowl with automatic timer. Delivered quickly. Good price and easy to use. Very good if going away for up to 48 hours.
6 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Sylvia,
We’re so pleased to hear that you’re happy with the automatic timer pet bowl and found it easy to use.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Incorrect food delivered
Incorrect food delivered , new delivery sent out after email and phone call
10 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi David,
Thank you for your feedback, and we’re really sorry that the incorrect food was delivered initially. We understand how important it is to get your pet’s order right the first time.
We’re glad we were able to resolve this quickly for you after your email and phone call, and we appreciate your patience while we put things right.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Impressive Company with real savings!
Always impressed with this company! I subscribe to the bottomless bowl as it gives you extra savings. You can set the timeframe you wish and you get a reminder 5 days before your order is processed. You can delay or speed up when you want to place your order giving you the benefit of savings on top of awesome flexibility. So much cheaper than my local pet store and 100% reliable. Thank you. Outstanding service.
11 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Mary,
We’re delighted to hear how much you’re enjoying our Bottomless Bowl subscription and the flexibility it offers — it’s great to know the reminders and easy adjustments are making things more convenient for you.
We really appreciate your kind words about our pricing and reliability too. Providing great value alongside outstanding service is exactly what we aim for, so your feedback means a lot to the whole team.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Highly Recommend
Excellent competitive prices (often the cheapest). We got recommended a specialist food for our dog who is recovering from illness, pet shop are quick and efficient with delivery! Always packaged really well, shipping cost is slightly higher than average but overall still cheaper than competitors! Really happy and will continue to shop with PetShop
3 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Madeline,
Thank you so much for your fantastic review! We’re really pleased to hear that you’ve found our prices competitive and that we could help with the specialist food during your dog’s recovery — we hope they’re doing much better now.
It’s great to know you’re happy with our delivery speed and packaging too. We always aim to provide the best overall value and service, so your feedback means a lot to us.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Réponse : Petshop.co.uk
Hi Lynne,
Thank you so much for your lovely review and for your continued loyalty over the years! We’re delighted to hear you feel valued and well looked after — that’s exactly what we strive for.
It’s wonderful to know you’re happy with our prices and service, and we really appreciate your kind words and support 🐾
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
We have used the bottomless bowl system…
We have used the bottomless bowl system for some years now and it really is first class . Never have any worries about deliveries nor the dogs going hungry!! You can amend the order if you are not ready for it or bring it forward if running short. Back up service is brilliant. I had a small problem with pricing the other day and it was sorted immediately by the very attentive office staff.
7 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Colin,
We’re delighted to hear you’ve been using our Bottomless Bowl system for several years and that it’s given you complete peace of mind 🐾
It’s great to know the flexibility to amend orders has been helpful, and that our team was able to quickly resolve the pricing query for you. We really appreciate your kind words about our service and support — I’ll be sure to pass this on to the office team.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Very impressive independent pet supplier!
My orders have always been dealt with very quickly and I have been kept informed by email. Delivery was quick too. Highly recommend this business.
30 mars 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Susan,
We’re really pleased to hear your orders have always been processed quickly and that you’ve been kept well informed by email.
It’s great to know delivery has been quick too, and we truly appreciate your recommendation — it means a lot to the team 🐾
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
I like the fact that if you have a…
I like the fact that if you have a problem there is always someone to take the call. I thought I’d placed the order on my phone but didn’t get confirmation so I called and they answered straight away and sorted it out there and then .. I’d put the wrong expire date on the card down. Anyway order came within days. Excellent service and value for money.
1 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Susan,
We’re really pleased to hear our team was able to help you quickly over the phone and get everything sorted for your order.
It’s great to know your delivery arrived within a few days and that you were happy with both our service and value for money — that’s exactly what we aim for.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
I had a recent problem with my…
I had a recent problem with my delivery, where the couriers returned it back due to an issue. I contacted customer services and a replacement order was despatched straight away and arrived within 48hrs. Great customer service.
9 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi Carl,
We’re really sorry to hear about the initial delivery issue with the courier, but we’re delighted our customer service team were able to resolve it quickly for you.
It’s great to know your replacement order arrived within 48 hours and that you were happy with the support you received — that’s exactly what we aim for.
We really appreciate your understanding and your feedback.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
Easy to order and arrived before due…
Easy to order and arrived before due date. My dog has been on Eden working dog since a puppy so its really good to continue with such a reliable Company
4 avril 2026
Avis spontané
Réponse : Petshop.co.uk
Hi LJ,
We’re delighted to hear your order was easy to place and arrived earlier than expected.
It’s great to know you’re continuing with Eden Working Dog food for your dog and that you see us as a reliable company — that means a lot to us 🐾
We really appreciate your support and look forward to serving you again in the future.
If we can help with anything in the future please contact us on 01789 205 095, or email bark@petshop.co.uk
Paws & hugs,
Petshop.co.uk 🐾
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