Pharmacy Asda Avis 

I had a flu jab today, and although the pharmacist was very nice and really gentle, the actual room it was done in was so dirty, small fruit flies buzzing around, dust on the walls where the plug sockets are,(which is eye level when sat down) . Generally quite dirty and dusty, not what you want to see in a medical place that should be spotless .

Visited Sutton In Ashfield pharmacy this evening fantastic quick and efficient service by Stuart customer service at it’s best!

Never received bad customer service in my lifetime as bad as Barnsley Asda pharmacy not one member of staff is polite there’s no manners no Thankyou at all Dosent cost much to have manners all the staff look so miserable faces giving dirty looks giving them buisness and they treat you with no respect
The woman what served me tonight giving me dirty looks made me feel uncomfortable wanted me to wait three days for heart tablets it’s a joke they want to look after their customers we keep them in jobs

everytime I go to pick up a prescription its never ready, and then today I was told come back after 1pm as they are going on break at 12.30pm and its not ready now, and the poor Chinese girl on the counter struggling with English has to tell the customers its not ready, while all the English girls are stood there chatting, asda Warrington pharmacy is a joke.

If I could give them no stars I would. Terrible customer service, never answer the phone, rude, get prescriptions wrong, do not go there unless you have time to wait and don't mind if they get it wrong.

Third time travelling to pick up my prescription, first time said the pharmacist was on their break so unable to help asked to come back later. Came back an hour later told they didn't have the item in stock and to return tomorrow. Ive come back tomorrow at a different time and they have the prescription but unable to issue it as the pharmacist is away on their break. Absolutely lousy service and a complete waste of time. I shan't be using them again.

I placed an order on 16th August and have still not received it. I have waited patiently and I still don’t have an answer. Also their must be a problem with their IT as I can’t even message them now! Totally unsatisfactory service.

Absolute joke of a pharmacy. Absolute joke staff. Order, pay, don't receive goods. Fulwood Asda Store Customer Representative - Mr Drago the rude.

Always friendly staff who are more than willing to help. Friendly and caring every time thank you

Contacted this pharmacy on a Sunday morning with concerns over a 111 emergency prescription. Spoke with Sally and I could not be more complimentary with the service I received. She was courteous, highly professional and swift in her response to my worries, spoke with the pharmacist immediately and then put in place a plan of action which helped me enormously. If I could award her more than a 5 star rating I would. Thank you Sally for all your help. It was so appreciated. Kind regards. Annette.

Went to pharmacy and there was no other person in front of me, checked medication was in stock, came back and said yes in stock be ready in 40 minutes !! Staff were just standing in the back chatting

When ordering medication they advise orders take 2-3 days, then you get an email saying its taking up to 8 days. Finally you get an email to say delivery will be within a 5 day window and you must stay in for this entire period because if you miss it then the item is returned to the pharmacy and you lose your £185!! Their phones are ni longer manned and so all communication is via email which takes several days to respond to. I have since swapped to Ashcroft pharmacy, who process and deliver within 24 hours, quoting a 2 hour window when you need to be available. They answer the phones and care about the customers. I have been discussing the Asda experience with friends and work colleagues and we all have had the same appalling experience of them!

Collecting Prescriptions.
Several times I have gone to ASDA in Holles Street in Grimsby. It is either they haven't received the prescription from the GP, or not in stock. When it does arrive later (nearly a week on their system), it takes at least 2 hours before the medication is ready to pick up. This is getting beyond the joke and needs a review on the digital system and their way of organisation of making up the packages of meds for collection. There also needs a deputy chief pharmacist there, that can review the meds collected and signed off to get through the amount of scripts quicker. Though moving to someone else to get my meds in the future and collecting my script and hand over. The digital system is a joke in addition to this debacle.

Have been to the Asda pharmacy at Trafford park manchester today. What a terrible experience. I spoke to a very arrogant asian woman she really things she is important or something so extremely arrogant she refused to sell me canesten over the counter cream saying not suitable for my symptoms! I spoke to the GP before and he told me i should buy it i had itching when i told her that she said it's up to me it's my decision. Will never go there again now i understand why all these negative reviews everywhere

My doctor said my prescription was ready to collect after 3pm on Monday (Asda handsworth), so I went to collect it after 3pm. No staff at the counter, hiding in the back. When I asked for my prescription (Mounjaro) she said they ran out over the weekend, I was annoyed but understood as there’s a national shortage. Got a call today (Wednesday morning) saying that the mounjaro is now in stock and I can collect my prescription. When I got there the staff said it was out of stock and they don’t have it. Made them look in the back as I had already paid for it and got the call in the morning. Was given the prescription with the sticker showing it was ready on 16th August. So when I went to go collect it on Monday it was already there in my name sat in the back but they told me no. Frustrating as they would have sent me away again had I not made them look again. I would expect the staff to know where to look if a prescription is ready. Annoyed I had to go twice to be told the same thing.

I visited the Rugby Asda pharmacy today and received excellent treatment. I had a wasp sting which has casued my hand and fingers to become red, hot and swollen. I have a history of this happening and the pharmacist gave me antibiotics after a consultation. I did not have to wait long and I am very grateful to him for his help. Thank you.

Asda Pharmacy has been extremely unreliable and unprofessional with my Mounjaro 5mg order. I was told I could collect it from Wembley on 18th August after 3pm, but after travelling 45 minutes each way, the medication wasn’t there and I had no update whatsoever. Now they say it will come by courier, yet I’ve been given no tracking number, no courier details, and none of my messages are answered.

This is not a trustworthy service – the communication is non-existent, and customers are left completely in the dark. I regret switching to Asda and strongly advise others to avoid making the same mistake.

I had a very disappointing experience at this pharmacy. Due to a misunderstanding of my name, I was wrongly accused of being rude and subsequently banned from the pharmacy. Additionally, a tablet sent in at the end of July from my GP is lost , and I was told it was sent back to a location called “Spine,” which I cannot locate. The staff’s lack of clarity and professionalism has left me quite frustrated. I would strongly advise others to be cautious when dealing with this pharmacy.

Having regrettably used Asda Pharmacy in Newton abbot for many years , I have come to the end of my patience, which is a shame . Firstly a repeat prescription used to take up to 3 days to complete now you have to give 7 days sometimes I give it an extra day like today .
I don’t mind queueing as long as you get service and medication, but I do object when only part of order is there and are told , to come back in again later. It’s a joke!
I don’t like doing any bad reviews for anyone , but enough is enough.
I’ve had the same prescription for 15yrs
One time I called in early after just 3days just by chance while doing shopping in the food store it was a shock it was ready . the same person who I saw today said at this particular time . You will do a good review , I nearly said at the time I could have done a bad review for every other time . I am now going to put in request to change pharmacy .

Asda Thornaby, already dreadful, is now appalling, seriously under staffed, doesn't open until 9, fair enough, it's open until 8pm, so you go back 4.45pm when you've finished work, to find they're closed until 5, you wander around the store for 15 minutes then go back at 5 to a que 10 people deep and one lady serving. Seriously pathetic. Am changing to any other local pharmacy from now on. It's an absolute chew on when you need medication and are a full time worker. Would give zero stars if possible.