I would love to write a good review about this company. Unfortunately after 9 months, when it rains our PV system causes a fuse in the control panel to trip. Phase energy have been out about 6 ti... Voir plus
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Lisez les avis des autres
I recommend Phase Energy, the fitters were quick and our electricity bills have been reduced and our feed in to the grid has exceeded our dreams.
It’s always a worry when responding to cold calls but on this occasion I was very glad I did. Phase Energy are excellent, their staff are experts and know their stuff and I will certainly be using th... Voir plus
From start to finish Phase Energy were a great company to work with. The whole team were easy to talk with and had a friendly attitude. Any issues were resolved quickly and professionally. Very... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As one of the UK’s leading solar companies, with a growing team of over 35 experts we complete around 50 installations a month. We bring a wealth of experience and knowledge to help specifically design and install each one of our customer’s needs. Our mission is to empower both domestic and commercial clients with cutting-edge renewable energy solutions that significantly reduce energy costs and more importantly to tackle the bigger issue of climate change, together.
Coordonnées de contact
Springfield Rag Room, ME14 1GU , Maidstone, Royaume-Uni
- 08000383485
- info@phaseenergy.uk
- phaseenergy.uk
4,4
Excellent
53 avis
N'a pas répondu aux avis négatifs
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Incredibly Professional
We had been thinking about installing solar on our home for many years, we have had quite a few quotes in the past, but no one had made us feel quite so safe and looked after as Phase Energy.
Phase Energy approached us in early December, provided a same day quote and we were off to the races. They listened to our concerns, happily answered all questions from our tenants.
The whole process took less than 2 months from initial quote, and that was with a delay on our part for the works.
Our install was for 42 panels on an Cement Asbestos roof, the install was completed incredibly quickly but also to an very high standard. It felt like there was an entire army on site, but orchestrated perfectly by Phase Energy!
I could not recommend Phase Energy enough, we were probably not the easiest of customers to deal with, but we felt looked after and listened to the entire time.
25 janvier 2025
Avis spontané
Réponse de Phase Energy SE Ltd
Dear Mr Batsford,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Amateurish Company that wasted my time.
Despite receiving a text from them confirming their arranged visit at the beginning of the week they failed to show . Thereby wasting my time waiting in for them . When I rang them they advised they would check the appointment and call me back. There was no call back that day .
All in all ,a very amateurish company with no organisation or respect for possible customers. Definitely would not recommend them to anyone.
15 janvier 2025
Avis spontané
Réponse de Phase Energy SE Ltd
Thank you for your feedback, and I’m truly sorry to hear about your experience.
We completely understand how frustrating it is to be given a confirmed appointment, only to be let down with no communication on the day. That’s not the level of service we aim to provide, and I apologise for the inconvenience and time you’ve wasted as a result.
There is clearly a breakdown in communication and follow-up in this case, and it’s something we are taking seriously. We’re currently reviewing our internal processes to ensure missed appointments and unreturned calls are never overlooked.
We are genuinely sorry for the poor impression this has left and appreciate you bringing it to our attention. While we clearly didn’t meet your expectations this time, we are committed to learning from these mistakes and improving how we serve potential customers.
Kind regards,
Phase Energy
Excellent service all round. Very pleased with my solar installation.
Phase Energy worked with me to find the most suitable panel layout for my property. I am very pleased with the installation. The installers were all very professional and polite. Whole installation done in a day which amazed me.
30 octobre 2024
Avis spontané
Réponse de Phase Energy SE Ltd
Dear Valerie,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Great customer service
Great customer service, friendly & professional. Would highly recommend!
18 septembre 2024
Avis spontané
Réponse de Phase Energy SE Ltd
Dear Valued Customer,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Réponse de Phase Energy SE Ltd
Dear JC,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Great customer service
Great customer service. Very happy with work completed. Would recommend.
28 septembre 2024
Avis spontané
Réponse de Phase Energy SE Ltd
Dear Mr Powers,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried our at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Réponse de Phase Energy SE Ltd
Dear Mr Taylor,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Thank you to the Phase Energy team
Thank you to the Phase Energy team. Excellent service from start to finish, so friendly and knowledgeable. Clean and tidy and most importantly so happy with the outcome, my partner and I couldn't be happier.
I couldn’t recommend Phase Energy SE Ltd enough.
30 septembre 2024
Avis spontané
Réponse de Phase Energy SE Ltd
Dear Valued Customer,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Réponse de Phase Energy SE Ltd
Dear Mrs Smith,
Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
Phase energy recently completed a solar…
Phase energy recently completed a solar pv installation for my home in Surrey. The service was superb from start to finish and I couldn’t fault them one bit.
29 août 2024
Avis spontané
Réponse de Phase Energy SE Ltd
Dear Miss Beck,
Here at Phase Energy we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.
We wish you all the best with your system.
The Phase Energy Team :)
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