I had a really great day with Adam, my instructor for my CBT. Extremely knowledgeable and gave awesome advice throughout the day. There was actually a minor issue with the 125 I was initi... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had a really great day with Adam, my instructor for my CBT. Extremely knowledgeable and gave awesome advice throughout the day. There was actually a minor issue with the 125 I was initi... Voir plus
L'entreprise a répondu
For a 52 year old (not a mid-life crisis, honest) and having never sat on a bike, Phoenix were superb. They got me riding safely on the road by the end of the day, and I’ve now been bitten by the bik... Voir plus
L'entreprise a répondu
A big thumbs up too the instructors Keiron and Adam made everyone feel at ease ,great knowledge passed on and made me much more confident .I'm looking towards passing a full motorbike test as a result... Voir plus
L'entreprise a répondu
Jon was an absolutely fantastic instructor. Very patient, very encouraging. He was incredibly conscious of the fact we were CBT'ing on the hottest day of the year in 42 degree heat and allowed for lot... Voir plus
Écrit par l'entreprise
Edlogan Way, NP44, Cwmbran, Wales, Royaume-Uni

Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everyone was kind and amazing, they help me a lot and explained everything so finally I have my cbt. I recommend them, amazing people and so helpful
Really good instructors with great knowledge from how the bike works to actually riding and tips and tricks
The staff were super friendly and extremely good training, helped me get confident and helped me learn how to ride on the road, it was a very fun day
Really great instructor,very knowledgeable, and puts you at ease, actually enjoyed the whole experience.
Great experience over a long period of time for a young person I am supporting, all the staff demonstrated high level of skill, patience,knowledge.
Great work phoenix.
Great team! Very easy to learn from and enthusiastic about teaching future bike riders. Loved every second of the training.
Definitely recommend to anyone.
With my little experience with motocross I thought I’d have an easy time getting my cbt. It was far from that, the trainers explained everything so well that it was easy to pick up. Not only did they tell me where I went wrong in different scenarios but they were so understanding that it was the most comfortable I could have been for a first time road user. During the road ride they gave clear communications and kept everything clean and simple. I can’t wait to do my module 1 because of these guys. Would greatly recommend
Great day had by myself, and Ciaran who was my instructor couldn’t have made it any better. Excellent teaching and very patient. They also had all the available gear to lend for the day!
The members of staff at the cwmbran branch were fantastic and put my very nervous 16yr old daughter at ease straight away. I would thoroughly recommend doing your cbt or lessons with them
Absolute awesome experience Kieran and Julian were thorough and very experienced, they were always there if and when we needed them.
They are really good instructors and always make sure you are 100% confident before you go out on the road
Had my training on 29th April, on arrival, I was very welcomed all the staff was very friendly & made the day very enjoyable, also my instructor Chris, from Bristol was super professional & a great person.
He's knowledge & experience showed.baffle hause cafe great day .. Curt....
Direct access ---- Julian was an excellent instructor throughout my training. He struck the perfect balance between guidance and independence—giving clear instructions while also trusting me to ride and develop my own confidence without micromanaging.
What really stood out was how he provided feedback at the right moments. It never felt overwhelming, and it actually put me at ease, helping me enjoy the ride even while focusing on all the rules required for Mod 1 and Mod 2. Thanks to his approach, I was able to pass both tests.
Julian is patient, professional, and genuinely kind. He creates a relaxed learning environment, always smiling and giving you the space you need to improve. I honestly can’t thank him enough for the experience and support.
Very well planned day, from feeling very nervous about the day to beeing made to feel confident enough to get out onto the road and ride.
My instructor for my CBT was genuinely brilliant, Adam was fun and professional and elevated the day. after our training in the yard we went on an awesome ride up the roads towards Abergavenny and stopped off at Baffle Haus on the way back. Even though it was chucking it down with rain it was an immense day and if you are lucky to get Adam on your CBT you'll be in great hands
Great bunch of instructors,very patient and knowledgeable,my whole motorcycle journey so far has been made a lot easier and very enjoyable due to the training and encouragement I received from all the different instructors I received training from.staff in the call centre were a great help too,many thanks . ..can't wait to return for my direct access course
Training at the Cwmbran site known as biketrain Wales was a great pleasurable experience, my instructor J Merriman was great to work with being patient and knowledgable and his pleasant friendly manner really stood out which makes one feel at ease, I enjoyed the whole experience.
Great experience, instructors are very approachable and make you feel at ease straight away. They are very patient with riders and always make sure they are happy and comfortable before moving on. Highly recommend!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.