Banner for Phoenix Motorcycle Training

Phoenix Motorcycle Training Avis 

9 335
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... Voir plus

Noté 5 sur 5 étoiles

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone knows ‘ mirror, signal, manoeuvre’ well now I have ‘ lifesaver and p1,p2 and p3 etched into my brain. Very thorough training, learnt loads even though I’ve ridden before, thanks for a great d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Moto-école
  2. Concessionnaire de motos

À propos de Phoenix Motorcycle Training

Écrit par l'entreprise

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Coordonnées de contact

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4,9

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(9 335)

1 099 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Paul my instructor did a fantastic job…

Paul my instructor did a fantastic job getting me through the course so patient with my errors and mistakes and also the way he taught everything to how to get comfortable with the bike it was just fantastic so much appreciated

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant, they looked after my son so well and gave honest feedback and support for him throughout the whole process. I would highly recommend them.

2 juin 2026
Noté 5 sur 5 étoiles

I would highly recommend these guys!

From the word go, I was made to feel at ease for both my mod1 and mod2 training. Will and Sean were really positive and laid back. They were really great instructors, picking up on areas of improvement and providing the guidance to make that improvement. When it came to the tests, I was so well prepared that it felt really straightforward. Thanks guys!

2 juin 2026
Noté 5 sur 5 étoiles

Fantastic!

Great staff.
1st I done a try ride with Marc, which I highly recommend so you are ready for CBT.
Then I done my CBT with Steve & he was fantastic. Highly recommend Phoenix.
Looking forward to booking a big bike try ride next!

25 mai 2026
Noté 5 sur 5 étoiles

Friendly

As my experience, Phoenix is the best in the UK. Friendly instructor, nice staff. Recommended without any second thought. Don’t need to believe my words, discover yourself! Thanks Phoenix. Better than my expectation!

2 juin 2026
Noté 5 sur 5 étoiles

Passed my CBT today and couldn’t be…

Passed my CBT today and couldn’t be happier. Marc was a brilliant instructor—friendly, patient, and extremely knowledgeable. He explained everything clearly and helped me feel confident both on and off the bike. Thanks to his excellent guidance, I would highly recommend this training school to anyone looking to complete their CBT, especially if you get the chance to learn with Marc. Thanks again! ⭐⭐⭐⭐⭐

31 mai 2026
Noté 2 sur 5 étoiles

Instructor very knowledgeable but…

Instructor very knowledgeable but yelling instructions for the 2 hour ride through the radio increased the likelihood of error. It was not usually clear who he was telling off as he didn't use names and therefore the error likelihood increased. Disapointed as have never had this experience before with Phoenix.

24 mai 2026
Logo de Phoenix Motorcycle Training

Réponse de Phoenix Motorcycle Training

Thank you for your feedback on your recent training experience. I am sorry it did not meet your expectations and mirror your previous 3 experiences with us you have had since 2022. I have asked the instructor, whom you have had before, to let me know what the issues were. I will come back to you once he has replied to me.
UPDATE
Thank you for taking the time to share your feedback, and I’m really sorry to hear that this experience didn’t meet the high standard you’ve come to expect from Phoenix.
We’re pleased to hear you found the instructor knowledgeable, but we do apologise for the way the communication came across during your ride. We understand how important clear, calm, and directed instruction is — particularly over a prolonged session — and we appreciate how the lack of names and perceived raised voice may have caused confusion or discomfort.
Following your review, we’ve spoken with the instructor. He has explained that there were some challenges during the ride, including occasional headset connectivity issues, which can sometimes require speaking more loudly to ensure instructions are received in real-time for safety reasons. That said, we fully recognise that regardless of the circumstances, communication should always feel clear, supportive, and professional.
We’re also sorry if at any point it wasn’t clear who instructions were directed toward. That’s something we take seriously, as it’s essential for both safety and confidence while riding.
Your feedback is genuinely appreciated and helps us to continue improving our service. We’re glad to hear that overall riding performance was strong, and we hope this experience doesn’t overshadow your previous positive interactions with us.
If you’d like to discuss this further, please don’t hesitate to get in touch — we’d really value the opportunity to restore your confidence in us.

Noté 5 sur 5 étoiles

Completed my CBT at Cwmbran

Completed my CBT at Cwmbran. The staff were all friendly especially our instructor Dylan who was great at explaining the manoeuvres, where I was going wrong and how I could improve. All round very supportive. I had a great day and would highly recommend them!!

29 mai 2026
Noté 5 sur 5 étoiles

CBT at Cwmbrân

Recently passed my CBT at Cwmbrân. Before I started I’d never rode a motorbike before, my instructor (Dylan - big shout out) was so thorough and explained everything so well. He was also very good when we got to the actually motorbike riding and eased my nerves. Would recommend this training course to everyone.

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The CBT training was well organized and…

The CBT training was well organized and easy to follow. The instructors were patient, professional, and focused on safety throughout the course. The practical riding exercises helped build confidence in handling the motorcycle

30 mai 2026
Noté 5 sur 5 étoiles

I had a great experience overall.

I had to have an extension on my initial CBT as I was a complete novice to riding, The first experience was a bit difficult for me but the instructors where patient with trying to get me to understand the parts of riding motorcycle that I found confusing. It was clear that I wasn't able to safely go out on the road first time around but I was encouraged that all I needed was a bit more time for the sake of safety and comprehension.

I was told not leave it too long between continuing and was advised to do a 1 hour Pre-CBT so the skills I did manage to learn don't fade. Which I did and it was a great help to me getting my head around the things I struggled with. This allowed me to attend the continuation of my CBT with renewed confidence and thankfully pass!

The instructors that I came across where all welcoming, helpful and polite, Had time for everyone attending and tried to keep us all engaged and involved as a group even if some of us needed a bit more guidance than others. I will 100% be using Pheonix to complete my DAS in the near future and I definitely recommend it to others.

29 mai 2026
Noté 5 sur 5 étoiles

Brilliant instructor

The instructor was really good at his job and different how he teach me when training me in the past ie alot better this time I'd rather go back to phoenix anytime 19 out of 10

14 mai 2026
Noté 5 sur 5 étoiles

Cheers Chris - top bloke.

Done my CBT with Phoenix Motorcycle training. Had a long pause in riding and was abit nervous and rusty. Chris the instructor took the time to instruct and teach which gave me the confidence and ability to be able to pass the CBT. Thanks for a good day and some great laughs along the way! Would thoroughly recommend the company and will be looking to come back to obtain my full bike license.

28 mai 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus