After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Terrible service, told 1 to 3 day delivery. Ended up canceling order on 8th day, they ignore emails. Would not deal with this company ever again! Had to use Klarna C.Services to actually cancel the or... Voir plus
Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... Voir plus
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.
Coordonnées de contact
4,0
Bien
375 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product had a fault now have to wait…
Product had a fault had to wait for the return then for new one to be sent back but after that very happy with product,
10 mars 2021
Réponse de Phone Enterprise
Thank you for your feedback. Please refer to our guidelines on our replacements. (https://phoneenterprise.co.uk/policies/refund-policy) Due to the high value items we are only able to exchange once we have successfully received the product.
Regards,
Kaiser.
Very good Service
Very good Service. Had an issue with the initial phone received but was quickly replaced.
5 mars 2021
Great condition phone arrived in a week
Really helpful customer advice and phone arrived in amazing condition.
6 février 2021
Réponse de Phone Enterprise
Dear Adetunji,
Thanks for the review unfortunately we cannot control the postal services. Please contact the sales@phoneenterprise.co.uk.
Regards,
Kaiser.
Great service and my wife arrived the…
Great service and my wife arrived the next day. Thank you.
31 janvier 2021
Good product and service
29 janvier 2021
No complaints
Arrived early, only slight problem was solved with a quick email. Speedy response and problem was sorted within the day.
27 janvier 2021
High quality and fast delivery
25 janvier 2021
Excelled
Phone enterprise surpassed expectation in my eyes. My previous model would die instances after charging my phone. Iam happy with my model now.
24 janvier 2021
Product as described and deliverd…
Product as described and deliverd quickly and packed well. Cheers.
21 janvier 2021
Excellent service
Excellent service, fast and very friendly staff,item is as described. Very pleased with my experience.
13 janvier 2021
good value for the price
The phone arrived a bit later despite of paying for 1 day delivery but all good so far. Looks in Good shape and cable included
11 janvier 2021
I order my item on the 3rd January and…
I order my item on the 3rd January and it said that my item was going to arrive in 1 to 3 day and it still hase t came
11 janvier 2021
Réponse de Phone Enterprise
Thanks for the review unfortunately we cannot control the postal services. You purchased a charging cable which has been sent out using Royal Mail First class I believe it’s been lost in the post. A refund has been issued many thanks.
I am happy with the phone but the…
I am happy with the phone but the charger cable won't go in properly
1 janvier 2021
I gave 4 stars as we had lack of…
I gave 4 stars as we had lack of communication off the company and packaging was very bad and only give charging lead and without a plug.
phone itself is really good condition and exactly how described on site.
31 décembre 2020
Phone arrived on time and as described…
Phone arrived on time and as described will use again
31 décembre 2020
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.