:) phoneinc Avis 

144
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Extremely helpful staff. Competitive pricing and timely response and action. They listen and provide appropriate advice, suggestions and a preferred course of action. Also willing to fix my stuf... Voir plus

Noté 4 sur 5 étoiles

Ordered Acer Aspire 7 laptop. Company Website was easy to use and find product wanted. Price was the second best I could find for product but ended up buying via their eBay site using a 10% off eBay v... Voir plus

Noté 5 sur 5 étoiles

:) phoneinc Just as the "Golden Rule" of Business should be that "The Customer is Always Right" because if there is no customer then there is no business. Simple! There are rare exceptions t... Voir plus

Noté 5 sur 5 étoiles

Ordered this phone,arrived in record time. first time novice user of mobile phone and needed lots of instruction and assistance to help me navigate my way into this new device.Most impressed with the... Voir plus

À propos de l'entreprise

  1. Fournisseur d'accès Internet
  2. Magasin d'accessoires informatiques
  3. Magasin d'informatique
  4. Magasin d'électronique

Informations provenant de diverses sources externes

At :)phoneinc, we believe everyone has a unique view of the world. And it is through communication that we express ourselves with others. Our mission is to provide easy access to great communication tools that help you express yourself visually, verbally and virtually to create lasting relationships. Whether you are a company on a mission to make people's life better with your products and services; or an individual sharing life moments with friends and family; or even total strangers with similar beliefs, we keep you connected! :) Express yourself Verbally: We provide quality services to recommend and supply the latest communication equipment and mobile devices in a one stop shop, along with our repair service so you will never miss a call. We keep you talking :) Express yourself Visually: We understand mobile devices for you are not just a tool, but also a fashion statement. It is your most personal possession and we know you wanted to look the best. We have a wide range of fashion accessories that will enhance the appearance, durability, and functionality of your beloved device. :) Express yourself Virtually: Sometimes, a picture is worth a thousand words. And sometimes, a message is more powerful than conversations. We help bring these powerful way of expression to you anytime, anywhere with our mobile devices, SIM plans, mobile broadband. We keep you connected.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

144 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,3

Tous les avis

(144)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The product was only sent on the last…

The product was only sent on the last day it was supposed to arrive and will therefore be very late. I paid extra for express shipping which was a waste of time due to poor performance from the sender. A product that I needed for a holiday will now arrive while I am already there and may even get sent back because I won't be home to receive it. This is probably no great loss since I will probably have to buy another computer before I leave anyway.

5 avril 2019
Avis spontané
Logo de :) phoneinc

Réponse de :) phoneinc

We are sorry for the delay due to restocking. We will be sending a refund for the shipping charge. Thank you for shopping with us at :) Phoneinc.

Noté 4 sur 5 étoiles

Ordered Acer Aspire 7 laptop

Ordered Acer Aspire 7 laptop. Company Website was easy to use and find product wanted. Price was the second best I could find for product but ended up buying via their eBay site using a 10% off eBay voucher and free pick up at local Woolworths in Western Australia, which made it the cheapest option. Arrived packed well and have had no problems. Works fantastic. Has a better graphics chip (1050TI vs 1050), screen (IPS) and wifi chip speed (620 vs 320mps) than a similar Acer Nitro with same CPU, RAM and memory setup (SSD & HDD) at Harvey Norman that costs $200 more. Looks great, much more professional than a gaming looking machine. Delivery was 2 days after advised latest date for delivery (13 days in total - 9 working days), which was a bit disappointing as needed to resechedule a trip between the latest expected date and actual delivery date.

5 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

Avoid

After purchasing $170 item on Ebay on the 11th, the seller's auto-reply-email set-up hilariously sent me an email with a notification from Paypal to the seller at the bottom, advising seller that Paypal would not release the funds from my sale until the item was received and there were no issues with the transaction...Very confidence-inspiring in the seller!!! Not. Needless to say, the item that was sold to me was not in stock [unforeseen circumstances apparently] and was 'expected' back in stock some 9 days after it was sold to me. Waited until delivery date ran out on the 18th, raised case on Ebay, got my refund and left a [very rare, 4th or 5th in 1392+ purchases] negative 1 star review for seller, for wasting my time and lying to me. Even more hilariously, AFTER I did all of this, seller sends email advising they had to 'cancel the transaction due to no stock.' REALLY?!! No champ, you had a case raised against you, and got a negative review for your lies. Avoid.

***UPDATE after further comical response [below] from seller: 1/ At the first sign of scam [Ebay doesn't operate on 'in stock' or or 'not in stock' basis - if you list something for sale, you are stating you have the item to sell, if you don't have it to sell, it's a fraudulent listing] from seller, I of course purchased the item elsewhere and just waited until timeframe on Ebay allowed me to raise a case - to highlight further appalling selling practices of seller, clearly already having issues based on my inadvertently receiving Ebay's instructions to Paypal to withold paying seller until I received item, this is NOT a normal practice - and obtain refund. To try to pretend that I may be 'disappointed' or remotely interested if you ever actually have this item in stock is delusional on your part, phoneinc.com.au. 2/ I've bothered posting all of this to help others avoid distress - I've bought over one thousand three hundred and ninety two items on Ebay alone, and which is certainly not the only place that I shop online. I would consider myself maybe an experienced online shopper. For those who aren't and who may feel anxious about their purchases, firstly, avoid this seller. Secondly, if you must buy something from this seller DO NOT do so on a platform that does not have excellent 'scam detection' processes and resolutions [Ebay has very good systems to address these issues, Amazon.com.au is also not too bad] and / or DO NOT purchase anything directly with your own credit card or bank deposit - use something like Paypal, which similarly offers excellent protection for buyers, against these sort of sellers. In my experience anyway! Merry Christmas people and a happy and safe online shopping experience :-)

18 décembre 2018
Avis spontané
Logo de :) phoneinc

Réponse de :) phoneinc

We are sorry about your experience with us at this time of the year. Will keep you updated once your WCH20 is back in stock sometime next week:) thanks for the feedback. We have recently expended our existing range of products onto the eBay platform (over 3000 products) that is why eBay is holding the funds for precautionary measure. We are ok with that. Sorry to disappoint you on the delay of our restocking at this time of the year. It's is out of our control. Hope you will understand.

Noté 1 sur 5 étoiles

Purchased and paid two computers on…

Purchased and paid two computers on their eBay store (for over $2,000) then received an email message demanding double than what I paid for

17 décembre 2018
Avis spontané
Logo de :) phoneinc

Réponse de :) phoneinc

We are very sorry, as explained, there was a pricing error. purchase fully refunded.

Noté 5 sur 5 étoiles

Happy with product and time of delivery…

Happy with product and time of delivery but missed courier and had to pick up from drop point which was at a petrol station was only given address not what it was which was confusing no a biggy but would have made it easier cheers

23 novembre 2018
Avis spontané

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