pictureframes.com Avis 4 280

Easy to navigate through the website, plenty of selections for pictures and frames, reasonably priced items, great customer service. Will be shopping here again.

I have ordered from this company many times and am usually pleased with the product. However, the frame i received this time is useless for hanging a canvas. In the hanging kit they include retainer clips, which are supposed to slip into a retainer groove on the back of the frame (per the instructions) to hold the canvas and backing in place - however, there is no retainer groove. The back of the frame is completely smooth. Without the retainers there is nothing to keep the canvas in place within the frame. Spoke with customer service about this issue. They told me that the manufacturer sometimes sends the frame without the retainer groove, so you need to use some other method to hold the canvas in place. They seem to feel that sending a product that is useless for framing as needed is perfectly okay and that blaming it on the manufacturer absolve them of responsibility. Completely unacceptable response. This company has lost a loyal customer.

I got exactly what I needed. My picture is beautifully enhanced with this frame.

The willingness to work with me to correct a mistake was courteous and quick.

Ordered two picture frames and only got the mounting hardware for one of them.

It was easy to place the order. I am waiting on the finished frame

Ease of ordering custom orders. Quality of products

I like being able to insert my artwork into the framing which I am considering. It is so easy to do and really makes a big difference in my decision making. Other online framers do not do this. It makes it difficult to know how frame will work. I always come back to picture frames.com because of this service.

Beautifully constructed. I will order again.

Looking for framing material. Found these guys online via google search. I liked the website layout. Easy to navigate. The selection was good not overwhelming like when you visit a framing shop with all the frame samples on the walls. We were able to get the appropriate size. The price was much lower than in a framing shop for the material. Time will tell if what we ordered is indeed something that looks good on the painting it is destined to frame.

I purchased a frame hoping to find a good quality frame at a reasonable price for my art shows. The frame came on time boxed securely and looks great. No scratches my picture was a custom size and fits perfect. I intend on buy more .

Easy to understand and order. I thought just a little pricy.

Found the exact frame I was looking for and it was easy to get it ready for framing. I also took advantage of a sale and received free shipping. Thank you!

I found the prettiest frame that I’m going to use to frame-up a petit point canvas that I did some years back and have finally found something worthy of it. I am in love.

The people at picture frames.com are so lovely. And, the frames are divine.

You cover all bases. The well-made frame PLUS the glass, the backing and the hardware! The topper is that you do it at a fair price. Thank you

I love ordering from Picture Frames.com. They have completely earned my trust. I have never had an issue with their products or processes. Their frames are high quality and fit every time.

I bought a frame and photo for my father. It was delivered on Saturday 3/20 however my father was out of town until today. When he opened it the frame was chipped in the top left corner. I am extremely disappointed. Not only did the frame come 2 days later than I was initially told it would (so my father was unable to recieve it on his actual birthday) but it was also chipped. This is not a cheaply present

I've been buying frames from this company for many years - even through a paper catalog, before they changed their name. I can tell you, most of their frames are very good. I have only had one frame that I did not like during that time. My latest order was for some prints - thin frame, mat and plexiglass. It was easy to order. These are a good value, no more expensive than your big box art/hobby stores, and they are better quality.

Good quality frames and decent price! Happy with my purchase!