PILLO1 Avis 

574
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Return customer for the Pillo Side Sleeper. The best pillow on the market for me with a neck injury/surgery. This is the only pillow that allows me to sleep on my side comfortably without cramping my... Voir plus

Noté 5 sur 5 étoiles

Dr Hall and his coworkers' prompt, hands-on customer service is enviable. I'll be trying the original Pillo1 tonight but have no doubt that Halls mastery will be worth the investment compared to the g... Voir plus

Noté 5 sur 5 étoiles

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love Pillo1 and have been sleeping on the Pillo1 original pillow design for about 12 years! You have to naturally replace it every few years and I just got my new one and love it!! The neck and head... Voir plus


À propos de l'entreprise

  1. Boutique de santé et beauté
  2. aussi dans
  3. Magasin de matelas

À propos de PILLO1

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Pillows​
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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4,5

Excellent

TrustScore 4.5 sur 5

574 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(574)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best Ergonomics

After getting headaches I began searching for a better pillow and have tried numerous from high end bed and back stores, Nordstrom, Costco, Home Goods... Of them all the Pillo1 has the best ergonomics. Very thoughtful shoulder accommodations.

I called with a question and Dr. Hall recommended the latex option. Other memory foams gave me headaches, but this does not. I woke up less than half as often as I normally do in the middle of the night, and my wife reported I did not snore like usual.

No off gassing or odd smells like some others. Also unlike some others, there is a return policy so you can try without unreasonable risk. You pay return shipping which strikes me as fair.

The cover is OK but not the industry best like the ergonomic design is.

I am curious about the gel infused fill option and may order another to compare. One of these will be a keeper.

30 décembre 2025
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Réponse de PILLO1

What a wonderful, thought filled 5 star reply! Thank you so much! And give us a call sometime at 310-924 1954 as we would love to discuss the gel infused option with you, however, the Latex version is also awesome. Thanks again. :)

Noté 5 sur 5 étoiles

Warm, Professional Service That Made International Shipping Effortless

Because we live in Taiwan, shipping to Taiwan was originally not available on the official website. I initially planned to use a third-party warehouse to forward the pillow to Taiwan. However, after contacting customer service to confirm the package dimensions, they very kindly helped us check the website’s shipping settings and made it possible for us to order directly from the official site with delivery straight to Taiwan. Throughout the process, the service staff answered every question promptly and enthusiastically. Their customer service was excellent, and it was clear that they genuinely love their work and their products.

21 octobre 2025
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Réponse de PILLO1

What a beautiful 5 Star review! We are so pleased that you were so satisfied with your service, shipping, and most importantly, the PILLO1 itself. Your support and satisfaction has always been so great to hear. Hope you are sleep well on your PILLO1 and sorry for the delayed response to your incredible review.

Noté 5 sur 5 étoiles

Perfect pillow

Perfect pillow. Took me 3 nights to adjust but it's officially my favorite of all time. From a side and stomach sleeper whose shoulders were hurting with other pillows.

10 novembre 2025
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Réponse de PILLO1

Thanks so much Steven for your 5 star review! So happy to hear that it's your favorite pillow of all time! Wishing you many nights of incredible sleep Sincerely, ! Dr Raymond Hall, DC CEO and Inventor of PILLO1

Noté 5 sur 5 étoiles

Pillo for life

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just wasn’t sure what version (luxury vs memory foam) matched what he’s had so hopefully it’s comparable as the Pillo is all he wants to sleep on. It’s a Christmas gift so hopefully it will arrive in time.

12 décembre 2025
Noté 5 sur 5 étoiles

Great interaction

I spoke with the Dr. himself. What a nice doctor. Very helpful and willing to take time while on the golf course.

Thanks for speaking with me that day.

28 octobre 2025
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Réponse de PILLO1

Thank you for your wonderful 5 Star review! Sorry for the delay in response. And yes, I do remember speaking with you! You were very nice as well! Thank you so much for being a PILLO1 customer!

Noté 5 sur 5 étoiles

Sales experience was awesome

Sales experience was awesome. The nice lady helped me get the right pillow for me. 100% American made is one of the reasons I bought a pillo1 pillow. Best sleep you will ever have. Especially if you have neck problems. Thanks Dr Hall for inventing and making this pillow in the usa. God loves yall

23 septembre 2025
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Réponse de PILLO1

Thank you so much for your incredible 5 Star review! So happy that you were so satisfied and happy with our customer service and the quality of your new pillow! And you're very welcome! It is a review and experience like yours that makes me so happy that I put so much time and effort in creating such design! I appreciate you and your time in writing such a GREAT review! :)

Noté 5 sur 5 étoiles

A must have

I've been this pilow for years, it helped me a lot with my neck disc , this should be prescribed by doctors and chiropractors.
To make it simple I can't sleep without it.

23 octobre 2025
Noté 1 sur 5 étoiles

too expensive for a foam rectangle

Honestly, I feel like this was a huge waste of money. It's a foam rectangle with a square cut out where your head lies. its not comfortable and doesnt breathe well.

14 septembre 2025
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Réponse de PILLO1

So sorry you didn't have a great experience. The design is so much more than you described and the latex is one of the most breathable foams in the market. We do have a 30 day money back guarantee. Did you contact us?

Noté 5 sur 5 étoiles

Just buy it.....it is the best

I have been a Pillo1 user for many years. Just purchased my 3rd Pillo1. I have degenerative issues in my neck and the Pillo1 is therapeutic helping my neck relax, align and feel better in the morning. I also am a hot sleeper. The talalay latex does not absorb heat. It remains neutral which helps provide a cool comfortable sleep. My wife does not have neck issues. She finally tried a Pillo1 and after a few nights to adjust, she really likes it. I strongly recommend Pillo1 to anyone looking for a supportive and restorative pillow.

17 septembre 2025
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Réponse de PILLO1

Thank you so much John for your incredible, well written and descriptive 5 Star review! So happy that it helps your neck night after night! And happy that your wife is now using as well! We so appreciate your loyalty and certainly appreciate your beautiful review! Sincerely, Dr Raymond Hall, DC inventor and ceo.

Noté 3 sur 5 étoiles

New memory foam support not the same on original

I bought the original memory foam pillows for years. Then they quit making it for a few years. I received an email saying that they decided to make them again so I placed a replacement order for a new original memory foam pillow. Unfortunately, the new memory foam material is way softer than my old pillows, and there was little support. Sadly I had to return them as they no longer work for me. Not sure I want to chance trying the latex version, but at least I was able to get my refund.

6 octobre 2024
Avis spontané
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Réponse de PILLO1

Sorry that you were disappointed Becca. We are using the exact same memory foam in the gel infused memory foam version as we have in the last 15 years. Also, we only stopped manufacturing for 9 months due to transition from showrooms for one city to another. We are also using the exact high quality Talalay latex that we've always used in the last 15 years. Happy that you received your 30-day money back guarantee refund.

Noté 5 sur 5 étoiles

Amazingly effective pillow!

​The original P​illo1 ​f​rom Dr. Hall is amazing!
I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I might add, offers both side and back sleeping and it is OEKO-TEX certified​ which is important to me too. ​​
​Additionally, D​r. Hall's customer service is outstanding​. He was very hands on in helping me select the proper version and size.
I ​am so pleased I'm ordering another one for my other property!

13 mars 2025
Avis spontané
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Réponse de PILLO1

Thank you so much for your 5 Star review!! It was incredibly detailed and informative! I'm sorry that I missed my reply button last year...but after reviewing our Trust Pilot reviews, had to respond back to your incredible review! Thanks again and so happy your tinnitus and neck pain were reduced!! Dr Raymond Hall, DC inventor and CEO of PILLO1

Noté 5 sur 5 étoiles

Fast support for my return

The pillow didn't work for me since I sleep on my back with my bed raised, due to GIRD. I called and they immediately agreed to my return. I had to pay the shipping back but that was ok. Fast support

21 janvier 2025
Noté 5 sur 5 étoiles

True Customer Service

I LOVE my PILLO1! I ordered a PILLO1 15+ years ago and liked it so much I ordered PILLO1s for my parents. This is my fourth PILLO1 order. When the most recent order was delayed due to the LA fires, Kaylin filed a missing mail search and immediately sent another pillow. That is true customer service! I look forward to a travel size PILLOW1.

28 décembre 2024
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Réponse de PILLO1

Thank you so much Willow for your wonderful five star review! Again we apologize for the initial delay due to the horrific fires here in LA but happy that our head of customer service, Kaylin, was able to take such great care of you. And so happy that you love your PILLO1 We strive for excellence and are always so pleased when people love their pillow and it makes such a difference in their lives. Sincerely, Dr Raymond Hall, DC CEO and Inventor

Noté 5 sur 5 étoiles

Hated to spend $200 bucks, BUT

Hated to spend $200 bucks, but i figured I’d give it a try, considering all the hype!
Wasn’t really impressed upon taking it out of the package…BUT when I woke in the morning in the exact position I’d fallen asleep…(and it was a truly peaceful nights sleep)…let’s just say I’m 100% a believer in this pillow! And YES, I’ve told all my friends they’ve got to get this amazing item! Never have I slept better or felt more refreshed in the AM than with this pillow!
I am hooked for Life on the PILLO1

27 décembre 2024
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Réponse de PILLO1

Thank you sooo much for your incredible review!! So happy to hear that your investment in sleep is so appreciated! We also very much appreciate your loyalty! Wishing you many nights of incredible sleep! Dr Raymond Hall, DC Inventor and CEO of PILLO1 and JUSTSLEEPBEDS.com

Noté 5 sur 5 étoiles

This is the most comfortable pillow…

This is the most comfortable pillow I've ever had. I loved the memory foam version, but the latex is Even Better - Softer, and more cushiony. It really helped alleviate stiff neck pain! The fact that it comes in a small was really important to me as a 5'2" woman.

7 janvier 2025
Noté 5 sur 5 étoiles

This company is amazing

This company is amazing! I’ve personally spoken to Dr. Hall, the creator of Pillo1 and we have communicated by text. They go above and beyond with their customer service. The pillow has transformed my well being. My neck no longer hurts after sleeping. I just ordered a second one for myself and one each for my husband and daughter.

12 décembre 2024
Noté 2 sur 5 étoiles

It was very difficult to place an order…

It was very difficult to place an order on the website. I tried for over two weeks. Alternatively, when I called the phone number (twice) which was listed on the website I got an answering machine with a promise that someone would call me back. I never got a return call.
Also, today when I tried to place an order for the original pillow and a King size pillow case, I couldn't load both of them into my cart. So I had to buy the pillow by itself without the pillow case. It was a very frustrating experience! I really worried that the company may be out of business.

9 décembre 2024

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