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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Samantha Jeakins enough! A true professional in her field. Sam is very swift and approachable and has made the remortgaging process easy to understand. Sam - thank you once aga... Voir plus

Noté 4 sur 5 étoiles

A huge thank you to Sian Mills! She was very assertive and worked really hard to get us the mortgage we needed. She was extremely reassuring when we hit a bump in the road and fixed any obstacles we c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Using Frankie and his team has saved us thousands... Originally having a decision in principal for what we thought was the best rate available to us we then spoke to Frankie who was extremely e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Frankie has been extremely helpful from start to finish, keeping contact with us throughout in trying to find us the best mortgage rates and making sure we’re happy with everything. He’s also very fri... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier en finances

Écrit par l'entreprise

Borrowing doesn't have to be rocket science! Here at Planet Mortgages, we go above and beyond to ensure that our clients land the best mortgage deal possible. Whether you're buying for the first time or you've found your next out of this world property - we'll help you land your dream home. Get in touch with one of our friendly, experienced team members and let us help you land your dream home.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Couldn't have been better

Sorcha was a star and I'd use Planet Mortgage's services again, simply because of how good she is.

We found the experience incredibly quick, easy to understand, and got a better deal than we would have got elsewhere. 5 stars through and through.

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Remortgaging

I cannot recommend Samantha Jeakins enough! A true professional in her field.
Sam is very swift and approachable and has made the remortgaging process easy to understand.
Sam - thank you once again for your patience!

24 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Overall pleased but does not include no win no fee so read carefully!

Overall, I had a positive experience, though outcomes can be subjective depending on whether you receive a mortgage offer. One important point to note is that the £800 application submission fee is non‑refundable if no offer is made. It’s essential to carefully read and understand what you are signing before proceeding. I believe Planet Mortgages could make this clearer in their advertising, as many brokers operate on a “no win, no fee” basis, which sets different expectations

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Mortgage advisors brilliant

I am very happy and delighted .Mortgage advisors Samantha and team Lucy and Ellie brilliant Samantha find me suit mortgage for me .
Highly reccommended Samantha and her team they very professional and friendly
Also Ellie very helpful and helpful get the process efficiently ,thank you guys .
Brilliant mortgage company work for .I will work with Planet my next deal

25 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience, special thanks to Craig

From the initial call to selecting the best mortgage and obtaining insurance, Craig has been an excellent adviser: great communication, high-level of expertise and a sincere desire to provide the best customer service. I must also mention the great work done by Lucy and everyone else at Planet Mortgages. I recommend them wholeheartedly!

5 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience, would recommend

I am writing this review even though I have not used them for mortgage. I had a great experience with Samantha, who really helped us to find the different mortgages available for my situation. She was very helpful and timely in her responses. Unfortunately, I went ahead with another mortgage broker due to costs and other personal issues, but I would highly recommend Samantha and Planet Mortgages to other buyers.

27 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful, professional support!

Thank you so much to Sorcha and Samantha for all of their help getting our mortgage. We are first time buyers and our income is not straight forward as I am partially self employed. We felt incredibly supported throughout the process.

Both Sorcha and Samantha gave us so much help and advice along the way. It can be a very intimidating and challenging experience but they outlined everything we needed to do.

In particular, we went on holiday just after we had our offer accepted and they really helped out with any paper work that needed handling to keep the process moving, whilst also allowing us to have a break.

We really recommend Planet Mortgages, especially if you are in a tricky situation or are unsure if you will even get a mortgage. Reach out to them!

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Couldn’t recommend enough!

As first time buyers with a few hurdles in the way, we were anxious about the whole mortgage process however Samantha Jeakins went above and beyond to put us at ease and make our experience as easy and stress free as possible. Cannot thank Samantha and the Planet Mortgages team enough for all their help.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you

Thank you so much to Craig and the team at Planet Mortgages for helping secure our mortgage.
Highly recommend if you want someone knowledgeable and personable to make the process easier!

24 mars 2025
Avis spontané
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Réponse de Planet Mortgages

Thank you so much for the kind words Sarah! It was a pleasure helping you through the process, and we're so glad we could make things easier for you. Wishing you all the best in your new home, and don’t hesitate to reach out if you ever need anything in the future!

Noté 5 sur 5 étoiles

Highly Recommend

Thank you to Craig, Lucy, and Jo at Planet Mortgages for securing my mortgage deal with the best lender. The service I received was fantastic from start to finish! I was kept informed every step of the way, and Craig, Lucy, and Jo were incredibly quick to respond to any queries, keeping me reassured throughout the process. I had an amazing experience working with them. Their support made the process smooth and stress-free. I would definitely recommend Planet Mortgages.

24 février 2025
Avis spontané
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Réponse de Planet Mortgages

Thank you so much for your kind words! Craig, Lucy, and Jo will be thrilled to hear that they made your mortgage journey smooth and stress-free. Keeping our clients informed and reassured every step of the way is what we strive for, and we're delighted that you had such a positive experience. We truly appreciate your recommendation and are always here to help in the future!

Noté 5 sur 5 étoiles

We can’t thank the team enough

We can’t thank the team enough, Frankie put in the work and went further than the extra mile to find us a lender that would accept our difficult circumstances, we was then passed over to the girls Lucy and Joleigh who put up with my stressful times and kept me updated before I thought to ask. As first time buyers we had no idea of the process or what was involved but they guided us the whole way through. Although we didn’t work with everyone individually, the team clearly work seamlessly and I would recommend them to anyone looking to purchase especially if your case is more complex like ours.

11 novembre 2024
Avis spontané
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Réponse de Planet Mortgages

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Noté 5 sur 5 étoiles

Best service provided and mortgage…

Best service provided and mortgage approved without stressed.
Well done sam for getting my mortgage approved.
Many thanks

2 septembre 2024
Avis spontané
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Réponse de Planet Mortgages

Thanks so much for your feedback. It makes our day hearing about the great service you have received from our team. We have passed on your review to Sam and thank you again!

Noté 5 sur 5 étoiles

Simply Fantastic - Again!

This is the third time that Frankie, Craig, Jo-Leigh and team have dealt with my mortgage and once again, they have done a fantastic job! The speed in which things get dealt with is second to none and I wouldn't hesitate to recommend them to anyone thinking of using their services.

22 mai 2024
Avis spontané
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Réponse de Planet Mortgages

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Noté 5 sur 5 étoiles

Highly Recommend Craig, he has been a Legend!

Working with Craig Humbles at Planet Mortgages has been an absolute pleasure. From start to finish, Craig has demonstrated full commitment to assisting us through every step of our mortgage application process.
Despite the complexities involved, Craig's dedication, willingness, professionalism and expertise were evident throughout, making what could have been a stressful experience remarkably smooth. We truly appreciate all of Craig's hard work and support, and we look forward to working with him again in the future. We wouldn’t hesitate to recommend Craig and Planet Mortgages to family and friends.
Thank you, Craig, for your exceptional service!

18 avril 2024
Avis spontané
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Réponse de Planet Mortgages

Thank you for your great review. We’ve passed your kind words on, Craig is passionate about providing all of our customers with outstanding experiences and he’ll be delighted to know he hit the mark with you.

Noté 5 sur 5 étoiles

THANK YOU SO MUCH!

Frankie and the team have been absolutely incredible!

As a FTB, I was very nervous and anxious about the whole buying/mortgage process but Frankie and the team made me feel at ease from start to finish and made the experience a lot less stressful for me.

I wouldn't hesitate in recommending them to my friends and family, as I know they would go above and beyond to help them as much as they did me.

Thank you all so much again for your support the whole way through and if I could give you more than 5*s I most definitely would.

I look forward to working with you all again in the future :)

13 mars 2024
Avis spontané
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Réponse de Planet Mortgages

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Noté 5 sur 5 étoiles

Craig worked above and beyond!

As a first time buyer my knowledge of the house buying process was very limited. But fortunately Craig at Planet Mortgages helped me every step of the way. He did everything to make the entire process as smooth as possible and nothing was too much to ask!

I will definitely be recommending Craig and the rest of the Team at Planet mortgages to anyone looking for assistance with their mortgage!

22 janvier 2024
Avis spontané
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Réponse de Planet Mortgages

We appreciate your feedback and are delighted to know Craig was able to support and help you every step of the way. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

Noté 5 sur 5 étoiles

Frankie and Jo-Leigh have been amazing

Frankie and Jo-Leigh have been amazing! I had a very complex case and despite being told by a broker from another company that I could not apply for a mortgage for at least another eighteen months, Frankie researched the market extensively and found a reputable mortgage company who would lend to us! Both Frankie and Jo-Leigh guided us through the entire process, encouraged me to continue going whenever I felt like giving up and answered my questions without delay. If you are looking for an outstanding broker who wants to work hard to make your dreams become a reality then these are the guys for you.

We have our mortgage offer and we couldn’t be more grateful. Even if you have been told by another broker that there is nothing available on the market which suits your current situation, reach out to Frankie and ask the same question. You have nothing to lose and everything to gain.

Thank you Frankie and Jo-Leigh. We will be forever grateful X

23 août 2023
Avis spontané
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Réponse de Planet Mortgages

Thank you so much for your amazing feedback Nicola, we are over the MOON that we were able to help you here at Planet Mortgages and secure you your mortgage offer! You have been absolute pleasure to work with and we wish you every happiness.

Noté 5 sur 5 étoiles

Craig was an absolute godsend !

I couldn’t recommend planet mortgages enough ! At the beginning if the year I was told I wouldn’t be able to get a mortgage, but Craig was an absolute god send and helped me with every step & more. He made the process so easy and stress free, considering I was told it wouldn’t happen he sorted it.
Craig was so easy & approachable throughout the whole process. I’d recommend the company and especially Craig !

1 septembre 2023
Avis spontané
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Réponse de Planet Mortgages

Thank you for an AMAZING review for Craig! Making our clients journeys as enjoyable, stress free and easy as possible is so important to us and we are so pleased we could help you get your mortgage.

Noté 5 sur 5 étoiles

Great company

Great company. Easy to work with always answered the questions I needed and got the job done swiftly.
Could not recommend enough they made the process as easy as it could have been.

1 septembre 2023
Avis spontané
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Réponse de Planet Mortgages

Thank you for your feedback Lee, we are over the moon for you and so happy we could make this process an easy one :)

Noté 5 sur 5 étoiles

Thank you Frankie and Jo-Leigh

Thank you Frankie and Jo-Leigh for helping me sort my remortgage out. Made it very simple and easy for me and always answered any questions I had straight away. Would highly recommend planet mortgages if you want an easier life when going through a mortgage process. Thank you.

30 août 2023
Avis spontané
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Réponse de Planet Mortgages

We are so pleased we could make remortgaging your home as simple as possible. Wishing you all the happiness :)

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