planetsportbet.com Avis 85

absolute joke of a site played 220 quid at 40p one bonus 8 pound absokute disgrace mixed up games still not one bonus nearly 2000 spins bent as anyrhink these scammers please stay away guys

Kept my withdraw and only withdrew 20 cos slots was bent as hell put 100 in terrible site crucial andrew thomas

Wow bent site keep Ur withdraws and getting hold of them is impossible fraud site

Everything about these operators is wrong I deposited twice then I’m suspended and asked for documentation I have money in my account and I know these to be scam they are with dragonbet,londonbet and half dozen sister sites which all use same tactic of suspending your account with money of mine still in it but hey they already closed gentleman Jim and all the others will be following cos nearly every player has said same thing unless you work for them crap sites all rubbish 🤨😜🤪

Extremely disappointing experience.
After being a successful customer and winning consistently, my account was suddenly suspended while I had a significant balance in the account. I have been waiting several days for my withdrawals to be processed and my funds remain unavailable.
I immediately provided all documents requested, including identification, bank statements and proof of income. Despite fully cooperating with their compliance checks, my account remains suspended and my withdrawals are still pending.

The timing of the suspension, immediately after a period of successful betting, is very concerning. Customers deserve clear communication, prompt reviews and timely access to their own funds.

I understand compliance checks are sometimes necessary, but keeping customers waiting with limited information and restricted access to their money is unacceptable.

Very frustrating experience and poor customer service.
★☆☆☆☆

Criminals!!
Was no winning after no winning!!! Won small amount and in middle game the block me up!!!
Don't waste time here, absolutely criminals

I don’t leave reviews often, but had a decent size win on golf and was paid out quick (same day, less than one hour). I’d recommend using the yaspa bank transfer method for your deposit method as I’ve used Apple Pay with other bookies and always a pain if they ask to have that verified.

Once again. Another cowardly bookmaker. I don’t understand - it’s ok to lose to some customers, isn’t it? Apparently not…..

So I won a small amount of money. And then….all bet stakes restricted. Pathetic. They only want to deal with losing customers, preferably vulnerable ones at that.

DO NOT USE.

No empathy for people suffering a mental health crisis….

I joined this company last week depositing a good amount- I never received any sign up bonus to begin with which was a let down at the very start.

There was no player protection in regards to appropriate affordability checks or account verification. The only check that was completed was a screen pop up of questions only after a loosing streak and depositing X amount.

I continued to deposit going on a down ward spiral with no human interaction or checks , if this had happened they could have known that I was postpartum and suffering depression and out of character out of control. Upon realizing my stupidity I reach out to the customer care team whom at the start were very cold and blunt I asked for a refund of my deposits from opening this account 4th and 5th of May due to my mental health crisis and that I have a 3 month baby and suffering postpartum depression and done this out of character to be told no and my account closed immediately.

There was no social responsibility checks I.e other sites I have been prompted to send ID and Bank statements then given a small deposit limit ect on this instance this didn’t happen and yes I do share some of the responsibility however at that stage I was not in my correct mind state I contacted IBAS and received this email

hank you for your claim regarding Planet Sports Bet.
I am sorry to learn of the failure of your self-exclusion and resulting losses.
Although the Gamstop scheme is designed to try and make it simple for people to take this action, it is clearly also dependent on the person sticking with the commitment.
In order for exclusion to have the best chance of working, it is essential that all your details are kept up to date and only those exact details used.
Fundamentally, you have to decide whether you wish to stop gambling and then use the tools available in the most effective way for you – for instance blocking your card from gambling transactions or ​​​blocking payments from your bank account to betting sites​​​.​ ​we always try to help, but following guidance given to IBAS by the Gambling Commission (the industry’s regulator), we currently cannot help with any claims that a business has treated you irresponsibly or allowed you to deposit and spend sums of money that were not affordable to you.
Planet Sports Bet are licensed and regulated by the UK Gambling Commission. You could make a complaint to them if you believe that they have contravened the terms of their licence. The best way to do that is by e-mai- No help for this at all it seem social responsibility and player protection is not actually looked into as a reason to help anymore??

I just wanted to leave a review for people like myself and are suffering at a time in life and do go into new sites please bare in mind there is no proper affordability checks nor player protection or identification algorithm in place on here to protect any vulnerable player or players who seem to be at crisis point and are not in control. This site must do better!

Really bad go somewhere else

Absolutely do not use please 🙏. Don’t answer emails (they bounce back) they are well and truly operating illegally. Take your money and don’t pay out . I’ve got over £600 in limbo . Now closed my account (any legal operator should pay any moneys owed or left in your account) I’ve yet to see 1p . If like me you’ve been ripped off make sure you contact the gambling commission and help get these shut down for good 👍

I would not give a star if I could stay well away from this site and there sistersites as they just take your money all dead spins if you want to loose money then this is a good site for you

Stay away from this company, if you ask any questions about rtp win rates they immediately ask for documents i.e. bank statements etc keep you for 1 week then say we are closing your account, my advice would be don't get involved and if you are find another company.

Just awful rtp is shocking on most games other casinos other better rtp tried for a few more weeks still terrible bonus games on fishing frenzy collect always 2 collects symbols but no cash even lags when about it hit a win to straight lose self excluded indefinitely my account as can't delete it and must be the worst casino out there

This company told me they were closing my account due to inactivity, and that I had a balance of £3.50. Fair enough. They requested documentation, which I supplied. Then, they requested further documentation. Again, I supplied it. After a couple of days, they said they needed the bank statement from 2024 showing my deposits. I mean, really? For £3.50? I felt I was being made to jump through hoops for this paltry sum. I told them where they could stick it.

I used the platform for some weeks, made net profit on it. Withdrawals came through within 24 hours typically. Eventually, they asked for various documentation for KYC and I provided everything. They still disabled my account without a reason. Apparently, they dont like it when people win too much on their platform.

Dirty little thieves. Let me deposit. Then won a little half way through playing blocked my account with money in balance. Scum bags.

Great site. Deposited for the first time I got a bonus first spin £2 stake and won £800. Money was in my account within a few hours. Don’t understand all the bad reviews

My experience with this operator has been extremely disappointing.

After depositing funds, my account was suspended and later self-excluded at my request. Despite providing ID documentation and bank card details, my funds have still not been returned.

The operator continues to request additional and increasingly intrusive information under the guise of enhanced AML checks, even though the account is closed and no further gambling activity is possible. This has resulted in my money being withheld indefinitely.

I am aware that many other customers have reported similar issues, which suggests this is not an isolated case. I am now in the process of escalating this matter to the operator’s ADR provider and the UK Gambling Commission.

I would strongly advise caution before depositing funds with this operator.