We were met at the agreed time by polite staff on a very wet day in Birmingham. Mileage fuel level etc were recorded and the car checked for damage etc and we were kept informed via text for our retur... Voir plus
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I normally book maple parking who use this same car park and have only good experiences with them. By mistake I booked premium who are a different organisation and gave a poor service. Despite ringing... Voir plus
I had such a great experience as my first time using this company. Even the service to have my car washed complimentary and even given water bottles for my drive back. Very pleased will definitely use... Voir plus
Speedy service, pickup was just as efficient as my drop off. Will definitely be using Platinum for all future bookings. Top service provided by Harry.
À propos de l'entreprise
- Service de voiturier
- aussi dans
- Aéroport
Écrit par l'entreprise
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Coordonnées de contact
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, Royaume-Uni
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Superb experience
Both the drop off & pick up were brilliant. Staff on hand, polite & courteous. Mileage was taken & any damage noted at drop off. Short walk to departures. Car only travelled 13 miles in total. Superb experience & would definitely use again
Really happy with the service
Really happy with the service. Car collected and delivered on time, staff were great. Process is smooth and had great communication at all times. Would definitely recommend 👌🏼
Good location
Good location. Short walk to Departures and from Arrivals. Car returned in good time.
Birmingham Airport valet parking
Drop off and pick up was very efficient and quick. In both cases there was a member of staff waiting in the valet parking area and we were attended to immediately. The staff were very friendly and polite and took the time to inflect my car for damage and to record the mileage when I left it with them.
The parking charge was very reasonable and competitive
Excellent service- would highly…
Excellent service- would highly recommend.
Amazing company with amazing service
First used this company in April and had amazing service. We were away again in September and first company I thought of to rebook. Spoke with harry and all booked. Great communication with texts and brilliant service from Adan who ensured our car was ready for us.
Won't book any other car parking, see you in new year 😁
No waiting around very efficient I…
No waiting around very efficient I would 100% use them again
Excellent service
Excellent service! No waiting around, meet & greet as soon as we arrived on site. Thorough check in. On return, car was ready & waiting to collect, PV staff were excellent & very helpful.
5* service, would recommend!
Top Class Service
Would definitely use this service again. Living down south - we tend to use Gatwick / Heathrow parking services. This is the first time we’ve flown from Birmingham Airport and the parking service was excellent. Harry gave us a 1 to 1 personal service / very polite and an easy process. Car was even in a cleaner condition than what it was when I parked it up a week prior. Very easy/ excellent customer service/ will use again.
Trustworthy service and price
Good price for larger parking space, great communication and service. Straightforward drop-off. I followed their instructions and the car was ready and waiting when we got to the collection point at 1:30am in the morning and had to wait less than a couple of minutes for the guy to appear with our keys as he was just dealing with another customer’s car. If you’re worried about using a service like this, I have a tracker and my vehicle was driven straight to the off-site compound about 6.5 miles away and did not move until it was driven to the same drop-off / collection point a few hours before our aeroplane was due to land. Would definitely recommend.
Fab service
Fab service - communication great - clear instructions all the way - lovely polite staff (thank you Amram ) would use again
Easy to book online
Easy to book online, good communication with the company regarding drop off and pick up on the return to airport. Car was ready when we got back to the pick up piont overall good professional service. This was my first time using this company so a big thumbs up.
Drop the car off walk to the airport
Drop the car off walk to the airport , arrived back at the airport , phone when I’ve got my luggage walk to the car park and my Car was there , first class service , and the lady who met us was very helpful thank you.
All ran smoothly
All ran smoothly. Never used a service like this before, would definitely book again.
Great customer service
Great customer service, very pleasant gentleman, very smooth hand over made the start of our holiday stress free
Fantastic from start to finish
Fantastic from start to finish. We landed in a storm and rang as soon as we landed. Was told to wait inside until car was ready which was done swiftly meaning we waited hardly anytime! Would use again and highly recommend
Brilliant service
Brilliant service. Drop off was easy and staff were friendly and professional. Pick up was just as easy even with a 2 hr delay at 2am. Would definitely use again 😁
Platinum Valet Meet & Greet
Platinum Valet demonstrated true professionalism throughout my airport meet and greet car parking experience with them. I would thoroughly recommend their impeccable seamless service every time.
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