Slotrush Casino - 9 000 € + 250 tours gratuits Avis 

Theres a 25 pound transaction from last month that vanished from my history. Support said it settled correctly but I still dont see it listed where it should be.

My cashback was meant to be 50 but only 32 showed up in the account. Support said it was calculated correctly but didnt explain the difference at all.

Got into a bonus round on one of their slots couple of days ago and it froze mid-spin. When I reloaded, the feature had finished but the winnings werent credited to my account.

The cashback offer stated 50 pounds but only 35 arrived in my account. When I messaged support they said the calculation was correct but couldn't explain where the difference went.

The bonus they advertised said it was valid for 30 days from signup. I signed up on March 1st, tried to use it on March 29th and it had vanished. Support just sent me the terms without explaining the discrepancy.

Tried the live chat support at 11pm on a Friday. Queue position was 23rd with an estimated wait of 65 minutes. Honestly just went to bed instead, tbh that's ridiculous.

Deposited 200 and the cashback widget said 40 back, but only 12 appeared. Email support replied saying the promotion ended, even though it was active when I played.

The welcome package said winnings from free plays were available immediately, turns out they lock for 48 hours pending verification. Would have read more carefully if id known tbh.

My cashout has been pending for a week. Every time I message support they say it's in process but give me different completion dates each time.

I can see the deposit went through my bank statement but the site shows zero. Chat support closed my conversation while I was still typing my question back to them.

The history page shows deposits from months ago but my most recent one from yesterday is completely missing. Contacted support and they gave me a ticket number then never followed up.

The live chat queue times are ridiculous during peak hours. I waited nearly an hour Saturday night just to ask a simple question about my account.

Game stopped responding during the bonus feature. Reloaded and it was marked as done, but I got no payout. Support wasnt much help when I asked about it either.

Went through the identity check, uploaded my passport and proof of residency. Support then came back asking for the very same documents again without any real explanation.

Live chat kept saying they needed to check my documents but wouldnt tell me which one was rejected. After 10 minutes they just closed it on me.

Old habit of losing my place. This one reopened the game fine

Two minutes to a human on the cashier chat. Fine by me.

Logged in near Hull, payment review took a few hours, then the casino marked it paid.

quick note from my casino session: the casino lobby is plain, though the slot filters do work no drama

Round History check: the casino minimum deposit was easy to see, so I did not guess.