Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Die Benutzeroberfläche des Casinos ist recht einfach, aber es läuft flüssig und ohne Probleme. Ich habe 25 € eingezahlt, ein paar Freispiele erhalten, einen kleinen Gewinn erzielt und dann alles wiede... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ein tolles Casino Die Qualität ist super Der Kundensupport ist sehr freundlich Ich empfehle das Casino aufjedenfall Weiter so !

Noté 1 sur 5 étoiles

Ganz Großer Betrug der hier läuft!!!Zahlen nicht aus mit immer neuen Begründungen oder erkennen Belege nicht an . Lasst bitte die Finger von dem Scamm hier !!!!!!! Merkt euch einfach das illegale Ca... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Leider nicht zu empfehlen. Einzahlungen sind kein Problem aber wenn es mal zu einem Gewinn kommt wird man nur hingehalten. Laut AGB des Casinos werden Auszahlungen in spätestens 72 Stunden be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Venture into the dynamic world of Play Mojo, where the thrill of online gaming meets the vibrant energy of limitless possibilities. Featuring reliable payment methods and backed by round-the-clock customer support, we invite you to engage with our exclusive loyalty program, to earn daily, weekly, and monthly cashback rewards. With Play Mojo, every game is an exciting journey, filled with endless opportunities to discover new thrills.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Playmojo casino won’t give me my winnings

I’m trying to withdraw my winnings but it seems like they don’t want to give it to me. They’ve been telling me that there a problem with bank account. I don’t think there is a problem because I have been using this account to other online casinos and didn’t have a problem with it. Playmojo casino have many reasons why they always cancelled my withdrawals. This is a scam. I tried many times but still they cancelled my withdrawals. My account has been verified and I didn’t see a problem withdrawing my winnings. Playmojo casino won’t give me my winnings!

4 décembre 2024
Avis spontané
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Réponse de Playmojo

Dear Rona,

Thank you for sharing your experience. We're sorry to hear about the problems you've had withdrawing your winnings. We understand how frustrating this must be and we want to assure you that we take all concerns seriously.

The situation you described regarding your bank account and cancellation of withdrawals does not reflect the experience we strive to give you. Whilst there may occasionally be technical or procedural issues with payment processing, we are committed to ensuring that all legitimate winnings are paid out promptly once any issues are resolved.

We will be happy to investigate your case further to understand what went wrong and resolve this for you as quickly as possible. Please contact us at vip@playmojo.com with your account details so that we can review your withdrawal requests and resolve the issue.

We appreciate your feedback and we are committed to improving our services to prevent similar situations in the future. Thank you for bringing this to our attention and we hope to resolve your issue quickly.

Sincerely yours,
The Play Mojo team

Noté 1 sur 5 étoiles

Rejected withdrawals for no reasons

I deposited NZ$850 dollars, lost almost all then won back $800. I then withdrew the funds. The website and their terms state funds should be returned to the same depositing method. They rejected my card withdrawal saying they cannot pay to a card. Total lies. They are more than happy to take deposits using all sorts of strange names to circumvent banks blocking gambling transactions. Clever enough to do that but not return money to a debit card. They keep rejecting international payments for ridiculous reasons. One of the rejections was I used the word MR before my name, as per my bank account. It's clearly delay tactics to keep the money in the casino account as long as possible so you will eventually get fed up and lose it. These people are a disgrace. I have written to their license issuer with a complaint. I would encourage anyone else to do so using the following details:
KAHANWAKE Gaming Commission
complaints (at) gamingcommission.ca
License number: 940 PlayMojo

30 novembre 2024
Avis spontané
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Réponse de Playmojo

Dear Andrew,

We’re sorry to hear about your experience and truly regret that it has caused frustration. Ensuring smooth and timely withdrawals is something we take seriously, and we understand how important it is for our players to trust the process.

We’d like to address the concerns you’ve raised: while we strive to process withdrawals quickly and as conveniently as possible, there are instances where specific payment methods may have limitations due to banking regulations or third-party policies, which are beyond our control.

If there are unresolved issues with your withdrawal, we encourage you to reach out to us at vip@playmojo.com directly so we can assist further and ensure a resolution.

Best regards,
The Play Mojo Team

Noté 1 sur 5 étoiles

Claims No deposit free spins then after…

Claims No deposit free spins then after wagering the bonus winnings you have to deposit a minimum of $30 to withdraw a maximum $30. Not much of a deal.
Might as well play the demos...you wouldn't have to send your life story and keep your money.

13 novembre 2024
Avis spontané
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Réponse de Playmojo

Hello T. Dupuis,

Thank you for sharing your feedback. We understand your concerns about the conditions tied to no-deposit free spins. These offers often include specific wagering and withdrawal requirements to ensure fairness and compliance, but we regret if they did not meet your expectations.

We aim to provide clear terms for all promotions, and your feedback helps us refine our offers to better suit our players' preferences. If you have any additional questions or concerns, please reach out to our support team at vip@playmojo.com would be happy to assist.

Thank you for bringing this to our attention, and we hope to improve your experience in the future.

Best Regards,

The Play Mojo Team

Noté 1 sur 5 étoiles

Terrible wouldn’t let me withdraw

Terrible wouldn’t let me withdraw. It’s 100% a scam. Unfortunately you don’t realise untill you try to withdraw. Stay away from this scam website. Very disrespectful and unethical organisation.

9 novembre 2024
Avis spontané
Logo de Playmojo

Réponse de Playmojo

Hello Anil,

We are truly sorry to hear about your experience and understand your frustration. Our goal is to provide a fair and transparent gaming environment for all players, and we take any concerns about withdrawals very seriously.

There may have been specific account-related requirements or issues that led to the delay, and we would like to assist in resolving them as quickly as possible. Please contact our customer support team directly at vip@playmojo.com so we can review your situation and work toward a solution. We value your feedback and are committed to improving our service.

Best Regards,

The Play Mojo Team

Noté 3 sur 5 étoiles

Withdrawels can take up to 2 weeks!!!

At first i was happy about the nice bonus offers and the winnings i received.
With the first deposit bonus i won and after uploading my doucments they paid out my winnings of 200 Euro within 30 Minutes after i received my confirmation that it was processed by their side.

Now the interesting part:
After i deposited the second time I and managed to win another 550 € and cashed out.
It was processed very quick but this time it didnt arrived in my banc account.
After 2 days I contacted the support which told me it can take up to "10 WORKING DAYS" because of my banc, which is ridicoulus because last time it took 30 Minutes to the exact same banc.
Its been 4 days now without receiving my funds.

Its clearly a method to keep the money to themselves as long as possible.

Its sad because at first I was impressed by this casino the generous starter bonus and the RTP itself.

But if it takes up to 2 weeks for a simple withdrawel its more than unappealing to play on this casino ever again..

Will keep you guys informed how long it will take at the end...

5 novembre 2024
Avis spontané
Logo de Playmojo

Réponse de Playmojo

Hello Lars Ebbing,

Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed our bonus offers initially and that you experienced a quick payout on your first withdrawal. However, we understand your disappointment with the delay on your second withdrawal, especially when your first withdrawal was processed so quickly.

Whilst most transactions are processed quickly, some may take additional time due to banking networks or other procedural checks. We are constantly working with payment providers to ensure smooth and timely transactions and sincerely apologise for any inconvenience this may have caused.

Thank you for your patience and please do not hesitate to contact our support team at vip@playmojo.com if you have any questions - we will be happy to help.

Yours sincerely,

The Play Mojo Team

Noté 1 sur 5 étoiles

100 % FAKE CASINO

100 % FAKE CASINO , play if you dont belive me and you will have proof .

24 octobre 2024
Avis spontané
Logo de Playmojo

Réponse de Playmojo

Dear Maro,

We are sorry to hear that you feel this way and we appreciate your feedback. Our goal is to provide a transparent, fair and enjoyable experience for all players. If you have encountered any specific issues, please do not hesitate to contact us at vip@playmojo.com so that we can address them directly. We are here to help and committed to winning your trust.

Kind regards,
The Play Mojo Team

Noté 1 sur 5 étoiles

Worst rtp very bad return back to…

Worst rtp very bad return back to player here in fact nothing you will lose .

20 octobre 2024
Avis spontané
Logo de Playmojo

Réponse de Playmojo

Hello, Mr King,

We're sorry to hear you're unhappy with your experience. Our Return to Player (RTP) percentages are set to industry standards and are regularly monitored to ensure fairness. We understand how frustrating it can be when luck isn't on your side, but the outcome is completely random.

If you have any concerns or would like more information, please contact our support team at vip@playmojo.com. We are here to help!

Best regards,
The Play Mojo team

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