I recently used Plumb London for the first time. They sent an engineer within hours when my hot water system broke down on a Friday afternoon. A temporary solution was found so we had hot water for t... Voir plus
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Lisez les avis des autres
They are very professional and efficient. I’ve used Plumb London before and the recently worked was replacing the new tap water in my kitchen which it’s done perfectly. Thank you very much! I would re... Voir plus
The plumber (Mounir?) was friendly and helpful and it wasn't his fault that he couldn't track down the necessary part. He did arrive later than scheduled but my main reason for not awarding five star... Voir plus
I have been using Plumb London since 2024 and have always found them to be a pleasure to deal with - helpful, responsive and providing exemplary customer service. The most recent work they did for me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Maintenance immobilière
- aussi dans
- Électricien
- Entrepreneur en toiture
- Ingénieur gaz
- Plombier
- Vidange des canalisations
À propos de Plumb London
Écrit par l'entreprise
Welcome to the family!
High standards, fast turnaround times and brilliant customer service. Everything you want for your family, supplied by ours.We’re a family run heating and plumbing company specializing in delivering great quality workmanship and maintaining excellent customer service throughout. Operating for over 30 years, we have cemented ourselves as one of London’s most trusted specialists.
Plumbing & heating repairs, boiler installations, domestic & commercial systems, certifications, refurbishments. We have you covered!
Ready to get things done? Our WhatsApp is now open for any questions you may have.
WhatsApp Our Services About Us
Coordonnées de contact
22 Notting Hill Gate, W11 3JE, London, Royaume-Uni
- 020 8819 5228
- service@plumblondon.com
- plumblondon.com
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy and quick boiler service
Our yearly boiler service is always easy, quick and simple. The engineer was friendly and professional.
4 mars 2026
Avis spontané
Réponse de Plumb London
Thanks for the great feedback! We’re glad your annual service was straightforward and that the engineer left a good impression. That’s exactly how we like to keep things.
Réponse de Plumb London
Thank you! Prompt, courteous and professional is exactly the standard we aim for every visit, really appreciate the review.
reliable boiler service
Plumb London have been servicing our boiler for a few years now. Last visit they were quick, efficient, polite, came in the agreed time slot and thankfully nothing needed doing.
19 février 2026
Avis spontané
Réponse de Plumb London
Thank you for your continued trust over the years! We’re glad the visit was quick, efficient, and right on schedule.
Professional informative nice and…
Professional informative nice and courteous person.
27 février 2026
Réponse de Plumb London
Thank you for the kind words! Professional, informative, and courteous is exactly the standard we aim for, really appreciate the review.
Réponse de Plumb London
Thank you! We’re glad you were happy with the service and appreciate you taking the time to leave a review.
Reliable and good communication
Reliable and good communication. Fair price and quality job.
12 février 2026
Avis spontané
Réponse de Plumb London
Thanks very much for the feedback! Reliability, clear communication, and fair pricing are all things we take pride in, great to hear that reflected in your experience.
Very efficient boiler service
The service to my boiler happened without a hitch, he was on time, finished by the time I requested and left everything clean and tidy.
16 février 2026
Avis spontané
Réponse de Plumb London
Thank you for the lovely review! We’re pleased the service visit ran smoothly, finished on time, and left everything clean and tidy. Exactly how it should be.
Reliably excellent for a decade now
Plumb London have taken care of my heating system and my water filtration unit for a decade now.
When I needed assistance this time around (pressure problems in the system, incl. inability to bleed the top radiator), they were able to send someone the very next day. The email confirming the appointment included their briefing notes for the engineer.
I received a call within 20 minutes of his arrival, and he sorted out the problem within half an hour. That included supplying a part and a new radiator key, plus ample explanation of what was amiss and what was done. And it was all put in writing on the bill.
Charges are transparent and up front, so no nasty surprises ever.
I highly recommend their services. They are top notch.
24 février 2026
Réponse de Plumb London
Thank you for such a thoughtful review and for trusting us with your heating system for so many years. We’re really pleased the team could respond quickly and get everything sorted efficiently this time as well. Transparency and clear explanations are very important to us, so it’s great to hear that stood out.
Big thumbs up for Plumb London
Big thumbs up for Plumb London, in particular the engineer (Andrew) who visited the property where my elderly mother lives. A gentle manner and patient approach was exactly the level of kindness that gave her reassurance and comfort. The work was undertaken out of hours to accommodate her, and was fulfilled without issue.
24 février 2026
Réponse de Plumb London
Thank you for such kind feedback. We’re especially pleased to hear Andrew’s calm and patient approach made your mother feel comfortable and reassured. Going the extra mile to accommodate customers is something we care deeply about. We’ll be sure to pass your kind words on to him.
Great company
I've been using Plumb London for years. They are very good with communication and address issues promptly. I like that their plumbers always explain what they propose clearly, so that you can take the best decision.
16 février 2026
Avis spontané
Réponse de Plumb London
Thank you for being such a long-standing customer! We’re delighted the communication and clear explanations from our engineers have helped you make the right decisions over the years. We really appreciate your continued support.
Underfloor heating and leak repair
Really knowledgeable engineers, work was prompt, tidy, and done quickly
12 février 2026
Avis spontané
Réponse de Plumb London
Thanks for the great review! Underfloor heating and leaks can be tricky, so it’s brilliant to hear the engineers delivered prompt, tidy and knowledgeable service. Really appreciate the feedback.
New Boiler Install
We had a boiler issue where our heating had stopped working, we called in Piumb London, the engineer had diagnosed a faulty pump given the error code however replacing this with a new pump did not resolve the issue. Given the age of the boiler it was advised to purchase a new boiler. Plumb London kindly agreed to waive the labour fee and cost of parts for the first visit in order to complete the new boiler install. The boiler has since been installed and is working very well and we certainly notice the difference. The system was also power flushed. We are happy with the end result.
14 janvier 2026
Avis spontané
Réponse de Plumb London
Thank you for the balanced review. We’re glad we could work with you to reach the right long-term solution and that the new boiler and system flush have made a noticeable difference. We appreciate your understanding during the diagnosis process and are pleased you’re happy with the end result.
I'll definitely use them again
Very helpful and responsive team and really good communication at all stages.
The engineer who did the work (Jas) was very thorough and friendly and did a fabulous job for us.
Thank you!
11 février 2026
Réponse de Plumb London
Thank you! We’re so pleased you found the team responsive and communicative throughout. Jas will be delighted to hear your kind words, we’ll be sure to pass them on.
Great service.
3 février 2026
Réponse de Plumb London
Thank you, short and sweet, we’ll take that! Really appreciate you taking the time to leave a review.
Réponse de Plumb London
Thanks very much! Glad you were happy with the service, we appreciate the feedback.
Réponse de Plumb London
Thank you for the great feedback. We’re pleased the work was completed promptly, professionally and at a fair price, exactly what we aim for.
Réponse de Plumb London
Thanks for the review! Competitive pricing, punctuality, and leaving everything clean and tidy are all part of the service, glad we delivered.
customer friendliness needs improving
A bit of a disappointing experience. I wasn't expecting to pay an amount in advance just to book the 2nd of February date for the plumber to attend. When the Plumber arrived he was totally ill equipped to fix the problem. He attempted a temporary repair which failed so he told me to request a quote from Plumb London by e-mail which I did on the 2nd. When no reply was received I had to call Plumb London to get them to send a quote and ensure that the plumber would fix the problem on the 3rd February. This did happen and the job was finally completed. I appreciate that this company deals with multiple plumbing issues but this is the first time that I have written a less favorable review of a Checkatrade recommended business. Update: I received a phone call from Harry at Plumb London about my review. The phone call was friendly and we both have a better understanding of the situation. An offer has been made which I have accepted and I am editing this review to reflect the discussion that we had on the phone. Neil Cato.
3 février 2026
Réponse de Plumb London
Thank you for updating your review, Neil, we really appreciate that. We’re sorry the initial experience wasn’t as smooth as it should have been, and we’re glad we were able to speak directly and clear things up. Feedback like this helps us improve, and we’re pleased we could reach a positive outcome.
Réponse de Plumb London
Love this, thank you! No fuss and nothing to fault is exactly what we aim for every time. Really appreciate the review.
Always get back to me straight away
Always get back to me straight away, send excellent staff as soon as possible and understand the urgency required. Very good service all round and the communication is great too.
3 février 2026
Réponse de Plumb London
Thank you for the great feedback! We’re really pleased you find the team responsive and that the urgency is understood when you need help quickly. Great to hear the communication has been strong throughout as well.
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