I ordered a Rose & Tulipani Literale trivet. It arrived within a couple of days which was great. However it was scratched. I emailed Plumretail and they answered within an hour or so sending me a retu... Voir plus
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Lisez les avis des autres
Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Voir plus
It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Voir plus
Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.
Coordonnées de contact
Gerrings, High Street, Iron Acton, BS379UG, Bristol, Royaume-Uni
- 07795820989
- sales@plumretail.com
- plumretail.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent time of arrival as told by…
Excellent time of arrival as told by email. I bought it as a present for my Mother who 'was pleased with it. I particularly like it because the numbers are big enough to see from a distance.
Late delivery and wrong item
Ordered Amelia glass cylinder diffuser, it said next day delivery but it arrived 4 days later and they sent the wrong one! Have emailed to ask about return and refund but no reply. Terrible customer service!
The clock was really excellent for the…
The clock was really excellent for the price great looking Delivered very quick Thanks
Highly recommended
Good price with 10% discount for subscribing, delivered next day. The diffuser smells amazing. Very happy. I will be ordering more
Beautiful diffuser
Beautiful diffuser, bought for a leaving gift absolutely gorgeous. Quick delivery
Excellent service
Web site good . Speed of service and delivery first rate. And perhaps,for some, the price was the best available with NO p&p . Overall, the best all round service I have ever used on internet shopping.
Speedy delivery great product would…
Speedy delivery great product would purchase again from them
Arrived OK
Item delivered 2 days after ordered. It was well packed and works.
I did not give 5 stars because despite saying they would tell me when it was dispatched I did not get the message and after reading another review got concerned. I tried chat and phone and got no response, but I should not have worried.
One of the best defusers I have ever purchased
I originally bought this defuser whilst away for a weekend. The fragrance is absolutely wonderful, everyone comments when they come into my living room. It never seems to fade. So when I found you could buy on line I was delighted.
Absolutely terrible service
Absolutely terrible service! (or should I say zero service)! I purchased a clock showing as in-stock and showing as Express delivery! Hasn’t arrived 4 days later and the item is now showing as out of stock! Funds have taken! Emailed asking if it was being fulfilled … no response! Live chat to see if it will be fulfilled … no response! If they’d just tell me they haven’t got it I can get it somewhere else!
Very Helpful sales team.
I ordered a lovely looking mantel clock,But a few days later,I had changed my mind,Although it had already been delivered,I emailed the company about a return and was surprised at how quick i received a response,The return process was really straight forward,And the sales team really good.I will definitely purchase from this company again.
Acctim Hamilton Mantel clock Quartz Brushed Metal & Glass Effecttem ordered was what I expected though…
Item ordered was what I expected though slightly smaller from similar replaced model. However very pleased with my purchase.
Very prompt candles delivered
Very prompt candles delivered, and also gave me a remote control as a gift. Very impressed.thank you.
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