I ordered a Rose & Tulipani Literale trivet. It arrived within a couple of days which was great. However it was scratched. I emailed Plumretail and they answered within an hour or so sending me a retu... Voir plus
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Lisez les avis des autres
Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Voir plus
It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Voir plus
Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.
Coordonnées de contact
Gerrings, High Street, Iron Acton, BS379UG, Bristol, Royaume-Uni
- 07795820989
- sales@plumretail.com
- plumretail.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Very quick service
Very quick service - ordered item on Friday evening and received it on Sunday afternoon.
Easy ordering
Easy ordering, good, timely delivery, very good price.
All contact dealt with quickly and effectively.
One thing was that actual item was the smaller of the 2 sizes available from Seiko,but on Website description stated as the larger clock of the series.
Great selection of items
Great service - received items same day!
Great clock which is just what I wanted with night light.
The package arrived on the same day I…
The package arrived on the same day I ordered it. Very impressed
We chose to buy a double bed from Plum…
We chose to buy a double bed from Plum Retail mainly because their website states clearly that ' professional couriers will handle the offloading process, bringing your fully assembled furniture directly to the room of your choice'.
Because of the weight of the packaged furniture, the couriers needed my help to carry the items up the stairs, they then left the fully packaged furniture for me to sort out. Plum Retail gave me a £50 voucher to spend with them as an apology. I guess this must happen a lot as most items of £50 on their website are sold out
I ordered a candle that I thought came…
I ordered a candle that I thought came with a remote control. It arrived quickly and well packaged. I emailed to say the remote control was missing. I didn’t read the ad properly and you have to spend 50.00 to receive the remote. The candle was lovely so I ordered another. As a gesture of good will they sent me a remote. I will definitely be shopping here again the whole shopping experience was quick and easy. E mail response was quick. Order arrived the next day.
Excellent service and super fast…
Excellent service and super fast delivery. Would recommend 👌
Super quick
Super quick, ordered late one evening arrived next day. Great price, great product and great service, thank you.
I ordered an alarm clock and it was…
I ordered an alarm clock and it was delivered quickly and safely and works well with a sensible alarm. I had one query about an offer made and that was answered extremely quickly and satisfactorally.
The company was easy to purchase from…
The company was easy to purchase from and the product was well packaged and as described. However, the estimated date of supply was inaccurate and the company required 'chasing'. After contact the customer service team did their best to rectify the situation although plans had to be adjusted more than once, accounting for the loss of one star.
Coffee table
The coffee table is very very good quality and arrived in good order and on-time.
Items delivered
The company delivered when most bigger companies refuse to deliver to Northern Ireland .
Waited for months and then the wrong…
Waited for months and then the wrong item and had to wait for it to be picked up and the correct one delivered. Waiting time from order to delivery is too long
I bought a Laura Ashley Garret set of…
I bought a Laura Ashley Garret set of drawers. Although there was a long wait, I was warned of this and kept informed. They arrived in perfect condition and I am extremely pleased with them.
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