I ordered a Rose & Tulipani Literale trivet. It arrived within a couple of days which was great. However it was scratched. I emailed Plumretail and they answered within an hour or so sending me a retu... Voir plus
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Lisez les avis des autres
Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Voir plus
It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Voir plus
Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.
Coordonnées de contact
Gerrings, High Street, Iron Acton, BS379UG, Bristol, Royaume-Uni
- 07795820989
- sales@plumretail.com
- plumretail.com
4,6
Excellent
324 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Delivery quicker than anticipated a…
Delivery quicker than anticipated a small problem but was quickly resolved would I shop again most definitely
12 janvier 2025
Karlsson cuckoo clock not working! No response!
My cuckoo clock that I brought for my fiancé for Christmas has stopped working. I have tried to get in touch with them and I have had no response. This clock was a lot of money and one my fiancé had dreamt of! Having no reply is disgusting.
30 décembre 2024
Super fast delivery
Super fast delivery
Amazing after market service as I had missed clicking the free item with the purchase ..so I emailed and it was picked packed and posted the same day ..
Brilliant service and will definitely use again ..also high quality items unlike other sellers.
7 janvier 2025
Incomplete delivery but problem quickly sorted
Only three packs of candles delivered.four were ordered and paid for. This was resolved by a very helpful and courteous email that advised the a replacement pack would be sent out along with the complimentary remote control.
Thank you
2 janvier 2025
Alicia - great service
Alicia - provides excellent customer service, thank you. Very helpful & super efficient.
Nice quality products too
30 décembre 2024
Avis spontané
No problems
4 décembre 2024
Great product with amazing delivery speed
Can’t believe how quickly my clock was delivered, it actually arrived on a Sunday. The clock was just as the pick and everything I hoped it would be, delighted.
8 décembre 2024
Very good customer service
My original items were not received but as soon as I informed Plumretail they sent replacements which were received the very next day. Very impressed with the service provided.
9 décembre 2024
The clock i ordered arrived after a…
The clock i ordered arrived after a couple of days. Extremely quick and fuss free service. Thankyou
8 décembre 2024
Speed, efficiency and quality product
The candle arrived the next day! Very happy with it (it completed a set so it wasn’t a surprise but we were happy to find it in London as I’d bought the others in Denmark. Thank you
5 décembre 2024
Cannot believe how quickly it was…
Cannot believe how quickly it was delivered good price very happy
4 décembre 2024
High price, low quality, fair service.
The £200+ mantel clock's chimes didn't work correctly, and the case was in my opinion of significantly lower quality than I would expect to find on a clock in this price range. To be fair, the return process was OK (although I'm still waiting for the refund to be applied, but the refund period still has some time to go).
16 novembre 2024
Clock we ordered is perfect delivery…
Clock we ordered is perfect delivery was prompt
15 novembre 2024
Prompt efficient service
17 novembre 2024
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