Do not buy these radios. I just bought two and they dont work. Ive been calling and emailing customer service for four days and there has been no reply. Worst customer service ever!!! So, I received... Voir plus
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So far so good. Had an issue with order that was straightened out quickly after contacting support. Also had an issue with one of the radios not xmitting voice properly which turned out to be a connec... Voir plus
I’ve been using these for several months now and they are great. I got one for my in-laws and mom, the instant communication is outstanding. No more trying to find their phone or getting voicemail, th... Voir plus
We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t... Voir plus
3,5
Moyen
29 avis
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A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Worked once haven't worked since very…
Worked once haven't worked since very disappointed with customer service issue still unresolved
5 août 2026
Réponse de Poclink
We’re very sorry that the device stopped working after the first use and that your previous support request remains unresolved. This is not acceptable, and we will resolve this issue for you.
Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will solve the issue for you.
— The Poclink Team
Extremely helpful and called back the…
Extremely helpful and called back the next day to confirm my order.
Also discussed my new order of 10 Radios and programming.
5 août 2026
Service is very good and the device…
Service is very good and the device does what it’s supposed to do
5 août 2026
We bought these for our block down…
We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t had to use them on the analogue systems but great to have this as a back up option in the event of a mobile outage!
5 août 2026
Great working little radios
Radios work great and they do work where my cell phone does not at times
5 août 2026
Very good help
5 août 2026
I am 17 POCLINK radios and I use them everyday
I am 17 POCLINK radios and I use them every day and keep in touch with the family from Hawaii to the mainland since we are up an age and like to have the family know how our health is going plus, we use it during local communications around the island or a better part they work great there are times the radios freeze up and we have to shut them off or remove the battery for them to go back working other than that they are good radio.
7 août 2026
Avis spontané
Réponse de Poclink
Thank you for trusting Poclink and using them every day. It means a great deal to know they help your family stay connected between Hawaii and the mainland, especially for important health check-ins.
We also appreciate your feedback about the occasional freezing and have shared it with our product team as we continue improving device stability. Thank you for your continued support!
— The Poclink Team
Bought on July 19 and never arrived
Bought on July 19 and never arrived. They don’t even provide me with a tracking code. I’ll change the review accordingly if they’ll ever arrive
5 août 2026
Avis spontané
Réponse de Poclink
We’re sorry for the confusion and that the tracking information was not communicated clearly. We have checked the shipment, and the carrier’s records show that the order has been delivered.
Please check around the delivery location and with family members, neighbors, or building reception. If you still cannot locate the package, please contact us at support@poclink.com or +1 (833) 570-9600, and we will investigate and resolve this for you.
— The Poclink Team
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