What is going on with your website? Wont let me reorder more pods, wont let me continue shopping. It says WITH COMPLANT AS OF MARCH 27TH WE ARE UPDATING OUR WEBSITE. i need to know if i.will be able t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Even in light of our pitiful USPS response time in making deliveries, items do arrive in an acceptable time frame. Plus, it's not PodnMod's fault. It's the management of the postal service.
These taste like cat pee smells. What's wrong with these pods? I've edited my ratings to 5 stars. Modpod doesn't manufacture blu pods, so I can't fault them for this funk. They responded to my review... Voir plus
L'entreprise a répondu
On my third or fourth order and PodnMod has been perfect. Accurate orders, timely delivery, best price around. Shop here so they can stick around!
À propos de l'entreprise
Informations provenant de diverses sources externes
PodnMod offer low prices, high quality nicotine salt vape & e-cigarette products online. Shop FDA approved vape pods, vape device, Pre-filled pods, flavor pods, E-juice, e-liquid, Vape starter kits, pod systems/Device, vape Mods, Coils, Tank and vape accessories. Brand includes Juul, vuse, smok, uwell, blu, relx etc.
Coordonnées de contact
extremely slow shipping.
7 janvier 2021
Réponse : PodnMod
Hi Jiaming
,
Thanks for contacting PodnMod.com
Apologies for the delay. USPS is experience holiday shipping volume, all package has been delayed.
Your order has been sent out on 30th Dec. 2-day shipping requested for your package. We have no control with the shipment after package sent out.
We just tracked you shipment. Tracking Number: *********1678. it shows：
January 7, 2021, 5:55 pm
Delivered, In/At Mailbox
Your item was delivered in or at the mailbox at 5:55 pm on January 7, 2021.
Very sorry for the delay. Please contact us if you have any questions.
Customer Service
Email: support@podnmod.com
Phone: 646.883.9218
I’ve tried them all and this one is the GOAT
On my third or fourth order and PodnMod has been perfect. Accurate orders, timely delivery, best price around. Shop here so they can stick around!
5 janvier 2021
Réponse : PodnMod
Hello Alisia,
Thanks for review PodnMod.cm
We have tried to contact you by email and phone call(left messages) since received review with “Fake relx Pods” on Trustpilot. We never receive any answers or feed back from you.
We carry genuine Relx pods. All product comes from Authorized RELX Distributor, each product have serial number/or QR code. These numbers can tracking product to manufacture step.
If you believe you received" fake" product. Please provide Serial number on the back of each pack, and Photos with these products. We can check the status for your order.
We understand there are competitions between businesses. However, accusing competitor sale counterfeit product was crossed red line. PodnMod.com reserve rights to proceed legal action against any person spread rumors.
If you have any question please contact us.
Customer Service
Email: support@podnmod.com
Phone: 646.883.9218
The worst customer service
The worst customer service. Been trying to resolve an issue from October.
10 décembre 2020
Réponse : PodnMod
Hi Nina,
Thanks for reviewing PodnMod.com
We apologize for the long wait. Due to the recent shipping delays we're receiving more than average volume of inquiries and our team members are trying their best to resolve issues as quickly as possible.
It is USPS policy to conduct a investigation once a package is reported missing and we will have to wait for the result from them to proceed further.
Based on our records, a refund has already been issued to you. Please let us know if we can assist you in any other way.
Again, sorry for the inconvenience this have caused you.
Sincerely,
Client Service
Support@podnmod.com
Awesome service!!!
9 décembre 2020
There are no more free shipping and…
There are no more free shipping and your no longer using PayPal to accept payments.
8 décembre 2020
Réponse : PodnMod
Hi Andy,
Thanks for reviewing PodnMod.com
Free shipping are available on purchase over $75, and free ground shipping on eligible order over $30. Please check our shipping & handling Policy page. https://www.podnmod.com/pages/free-shipping.
We have updated our payment service to credit card processors directly, which conducting better shopping experience, fewer steps to check out, with out redirecting payment page etc.
if you have any question please feel free to contact us.
Sincerely,
Client Service
Support@podnmod.com
Fast shipping and great prices thank you
8 décembre 2020
Very fast shipping
1 décembre 2020
No refund
Made an order then it got canceled. Currently still waiting on my money to be refunded to my card and have emailed them asking when I should expect my refund multiple times.
26 novembre 2020
Avis spontané
Réponse : PodnMod
Hi Trinity,
Thanks for reviewing PodnMod.com
We just checked your order #****3847. it states "order automatically cancelled, due to age verification failed". If you miss typed information in the age verification process, the system will automatically decline order. please place new order with correct information.
Your payment has been voided/refund when order get cancelled. Depend on your bank/financial institute , the refund usually take 1-2 business days to hit your account. Some banks take 7-10 day. Please contact your financial institute directly.
Sorry for the inconvenience. if you have any question , please contact us support@podnmod.com
Sincerely,
PodnMod.com
Client Service Team
The Best!
The best! Faster than normal standard delivery, always reliable, and excellent communication! Plus, I love their products. Thank you!
13 novembre 2020
real and fast shipping
6 novembre 2020
Did not receive yet it was to be two…
Did not receive yet it was to be two day shipping 5 days ago
3 novembre 2020
Réponse : PodnMod
Hi Mark,
Thanks for reviewing PodnMod.com
The tracking shows: Notice Left (No Authorized Recipient Available) .
Your package have been sent out as 2-day shipping service. After shipment sent out, we have no control with shipping carriers. Please contact USPS directly if reschedule needed. Currently re-delivery scheduled on Nov 4th.
Very sorry for the inconvenience.
Client Service
Support@podnmod.com
I tried to order pods from this…
I tried to order pods from this websites. Due to some unforeseen factor I needed them to be returned. I emailed them request a return and refund which was within the 30 days window of their return policy stated on their website, they have refuse to honour their end of the deal with some BS covid excuse. It's clearly they are unprofessional at dealing with returns for their customers and I hope to warn others they are an fraudulent website and stay away from doing Business with them. Scam scam scam!!! Don't buy from them ever!!
11 octobre 2020
Avis spontané
Réponse : PodnMod
Hello,
Thanks for reviewing PodnMod.com
Please note all returns must meet our return policy. check detail link https://www.podnmod.com/pages/return-policy. PodnMod will grant refunds and exchanges based on a case-by-case basis, and according to PodnMod’s criteria.
Due to Covid-19, Health and safety concerns prevent us from accepting any e-liquids, tanks and atomizer coils, e-liquid cartridges, tanks and herb products (both used and unused) for return.
Sincerely,
Client Service Team,
Support@podnmod.com
Relx pods
Ordered pods from this website, they delivered a faulty package, when I ask to return it, they give me a excuse that they're not willing to accept the return due to "covid", I'm taking this matter to PayPal to have this complaint lodged as it was clearly states on their website it's 30days returns, and refund. Clearly they are not honouring that. Liars, cheats and scammer website! AVOID AT YOU OWN RISK
11 octobre 2020
Avis spontané
Réponse : PodnMod
Hello,
Thanks for reviewing PodnMod.com
I have checked your order status and customer service note. Based on the communication email your have sent, your haven't receive the package yet. Your shipping agent can not handle nicotine product shipment.
Please return "faulty" products you claimed, all product have one year manufactory warranty from the date of purchase.
Please note all returns must meet our return policy. check detail link https://www.podnmod.com/pages/return-policy
Best regards,
Client service Team
support@podnmod.com
Fast affordable service
Relx Pod and device came early and this website had the cheapest prices in addition to giving an extra 10 percent off.
4 octobre 2020
Avis spontané
Great service and quick delivery
Great service and quick delivery. Thank you
4 octobre 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.