PointsBet Sportsbook USA Avis 2 772

You suck. Why did I deposit $100?

Their app crashed and voided my bet so they gave my bet money back which I used on a winning bet afterwards. The app then decided the “voided” bet was unvoided and took my money back again on a losing bet that I couldn’t even cash out of. This app is sketchy

Can't even withdrawal your money if you win..VIP ACH/Echeck is a joke and takes weeks to get your money..Online banking withdrawal if they don't have your bank on their list of banks it doesn't work. Venmo withdrawal you have to deposit money to Pointsbet account using Venmo before you can withdrawal money via Venmo.. Same with Paypal..So my winnings are stuck in Pointsbet with no way of getting my money out. Fanduel is by far 10000 times better.

If I could give them a 0 I would. They don't honor promotions, and their customer service is completely incompetent and ineffective.

Screen record if you start to win anything other than the usual 30 cent etc etc … they don’t take any accountability and you won’t get any of your winnings other than the last spin ( For promotional free spins ). It’s “did you record any of this “ 😂 because I’m definitely thinking of recording my free spins. Other than this the app is fine.

Won’t use your site as your commercial make me want to vomit

I'd say their games have to be fully rigged. I've played at tons of casinos in person and online and never have I seen such poor payout on slots. Literally if you win your bet back over 100 spins you're lucky its embarrassing

Points Bet Ontario, turned out to be a very dry crap corrupt casino to play on. At one time I was withdrawing, depositing, up/ down until my last break for a month, returned to the nonexistent bonus/scatters, horrible game payouts, 20 straight deposits of nothing, then this crap site sent me a bonus for sports, which I haven't, never ever wagered anything on and only played on their casino. Talking to live chat about that, they still wouldn't change it to a casino bonus or issue one, I sent them an email saying their casino is only about robbing and scamming players as I mentioned the above. They didn't like that and locked my account. They can kiss you know what. I can do without another corrupt casino site that was already warned by the AGCO and fined $30,000 for lying and deceiving players.
After receiving their message to make it right, these clowns wasted my time to find out they had no intention to make anything right. Players, as they where fined, do you really think this crooked site can be trusted or any casino site signed up in Ontario. You decide and take your chances with this BS corrupt gaming site.

They start off with 20 dollar free bets they dwindle to nothing after spending thousands this year alone.had a bet call loser when it won. Stay away it’s a scam.

Won around 200$CAD
They instantly blocked my account and requested personal info.
I sent them the personal info over 4 days ago to a gentleman " in your Accounts team."
and still no response. I have a feeling this is there game. They just dissappear into thin air with your cash. Technically theft becuase I deposited 20$.
I responded 2x asking what's the hold up and nothing.
I would love to straighten this out bye there support but they are non existent.
it seems I have to contact the AGCO or iGO in a few days if this doesn't get resolved

Grazia

This app is absolutely ridiculous. I received, on two separate days, advertisements to my email stating I had free spins, but when I went to the app, they were not there. I have attempted to resolve the issue with customer service, but cannot get anyone to actually read the message and address the actual problem. They keep giving me generic answers or avoiding their mistake. It is unfortunate that this company cannot make right their mistake. I just wanted my free spins offered to me and they can't even correct the issue.

Terrible app sent out a phishing email then suspended my account then wanted me to email a different email address then nobody replied.

Dirty scammers just like all other casinos! if you want to lose money, bet at Pointsbet! I'd better stay with planoff if I care about not losing my money pointlessly.

I made a bet with Pointsbet(Michigan), and after I won, they emailed me and said they have voided my bet, because they made a mistake on the odds. This was the day after the event. I told them how wrong it was, and if there was a problem they should of reached out before the event, but they stood behind some fine print in their terms and conditions. After some back and forth, they wouldn't budge. I've withdrawn my funds and am closing my account. I have the email from them available. I would stay away from Pointsbet, there are many reputable sportsbooks out there. STAY AWAY

I have accounts with all the online sportsbook casinos. Pointsbet is the only one to take rewards points that I earned and tell me I can no longer use them. Absolutely nobody in customer service can tell me why. They only say that the "traders" have stripped me of my rewards and will also not allow anymore. NO EXPLANATION! Anyway, if they don't want my business fine, but beware that they can and will take the rewards that you have earned away without any explanation. I would suggest all other sportsbook casinos over pointsbet.

The app kept crashing. Couldn't use it to bet without uninstalling and reinstalling.

Great cashout experience, fast payment. Also like the casino addition and how it's separated. Although I'm sure you guys want it to be an integrated experience for the engagement and use factor but from a player perspective the separation of casino and sportsbook help with impulses and not many apps do that so you guys have an advantage there IMO.

I spent over $1000 on their casino website. I did reach out in regards to a game I had an issue with that showed technical difficulty after I hit for a bonus game. No one ever got back to me and then I received an email stating my account has been closed. I chat with them and they said my account has been permanent closed and unable to be reopened. They provided no explanation When I asked about the game I had an issue with they told me there was no issue and I continued to play it with success. That is not true, I was never able to get back into that game. It always had the error message afterwards. The fact that they closed my account after taking $1000 from me leads me to believe this website is potentially fraud. I play on numerous other websites with no issues.

You guys are awesome wish you had actual poker.and more bets on australian rules. Over unders but u guys right now are the best sports book in Michigan