Polhill Garden Centre Avis 162

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

A little disappointed with the customer service i recieved this morning. I purchased a plant two weeks ago that had died literaly 5 days later. I tried to revive it but no luck. I didnt realise i... Voir plus

Noté 5 sur 5 étoiles

First visit, not local so made a specific trip to visit Polhil. Every member of staff was friendly, helpful and engaging, apart from girl on check out who could not have been more disinterested if she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today we did the children’s toy trail and it was brilliant! Such good value and the staff were really kind and patient with the organised activities. We love visiting Polhill throughout the year as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We often come to you not only at Christmas but throughout the year.Its a bonus that we have a membership & that we get a free coffee each month plus a little gift at times,but regardless of that we en... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Magasin de décorations de Noël
  3. Restaurant anglais
  4. Magasin de mobilier de jardin
  5. Boutique de cadeaux

Écrit par l'entreprise

Family-run since 1964, Polhill Garden Centre in Sevenoaks, Kent, has become a trusted name for all your gardening needs. Our main pillars are value, choice, and expertise, ensuring we provide exceptional quality and service to our customers. Whether you’re looking for a wide variety of plants, tools, outdoor furniture, or seeking expert advice, Polhill Garden Centre is your go-to destination. Visit us today and discover why generations of families in Kent continue to trust us for their gardening and outdoor living requirements.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Always enjoy our visits and a latte

14 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your kind words! We're so glad to hear you enjoy your visits and a latte with us. We look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Love going polhill great couple of…

Love going polhill great couple of hours there plus getting our free coffee also food is lovely the staff are so helpful & friendly

Merry Christmas guys
See you next week

8 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for the lovely feedback! We're thrilled to hear you enjoy your visits and the free monthly coffee. Our team will be delighted to hear your kind words. Merry Christmas to you too, and we look forward to seeing you next week!

Noté 5 sur 5 étoiles

Lovely garden centre got loads of…

Lovely garden centre got loads of choice and so meany different thing , something for everyone

8 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your wonderful review! We're so glad to hear you enjoyed the variety we offer. There's always something new to discover at Polhill, and we look forward to welcoming you back again soon!

Noté 4 sur 5 étoiles

Loooooong wait time for food.

We love Polehill garden centre usually but this last time was absolute madness, the wait time for the restaurant was approximately an hour and a half, So we decided not to wait like many others.
We had travelled about 15 miles to get there.
Also the normally tasty hot chocolate has been replaced by a machine version that is nothing like the original and was sent back, others had complained and sent back too, it tastes disgusting now.
These are only little niggles because usually everything is great and that includes the very helpful and professional staff.

6 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your feedback, and for your continued support of Polhill. We're sorry to hear about the long wait times and the change in the hot chocolate, and we understand how frustrating that must have been. We always strive to provide a smooth and enjoyable experience, and we'll take your comments on board as we look at ways to improve. We’re glad to hear that, despite these issues, you found our staff helpful and professional as always. We hope to welcome you back soon!

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, good variety of products. Lovely restaurant.
Always a pleasure to go to Polhill.
Merry Christmas

22 novembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your lovely review and festive wishes! We're thrilled to hear you enjoy visiting Polhill Garden Centre. We hope to welcome you back again soon and wish you a Merry Christmas too!

Noté 4 sur 5 étoiles

Multi-faceted garden centre with a good…

Multi-faceted garden centre with a good range of plants complimented with a wide range of other products and gifts. I can see why coaches come here. Friendly staff and some branded shops within (e.g. Pavers) also helps with things like click and collect. Ample free parking too which is as it should be. Perhaps better connectivity through other transport (more buses for those withou a car) but generally a good adventure. Food on site

10 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your thoughtful review! We're glad you enjoyed the variety Polhill Garden Centre has to offer, from our plants and gifts to the retail partners like Pavers. It's great to hear you found the staff friendly and appreciated the ample free parking. Your comments on transport are noted, and we hope to see you again for another enjoyable visit!

Noté 4 sur 5 étoiles

The coffee shop is too small as…

The coffee shop is too small as sometimes we only want coffee and cake especially if the restaurant is busy but there are only a few tables.

3 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your feedback! We appreciate your thoughts on the Coffee Corner and understand it can sometimes feel limited during busy times. We’ll take this on board as we always look to improve. We hope you continue to enjoy visiting Polhill Garden Centre!

Noté 5 sur 5 étoiles

Lovely day out!!

Love this place for a day out!
I decided back in Sept to pop in as I was close by and have been back multiple times with the family, mooching about, having a cuppa or something to eat, popping in the food section and trying cheese and crisps…
Butchers is great too, lovely staff who love a good chat!

14 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for sharing your experience! We're delighted to hear Polhill has become a regular day out for you and your family. It’s great to know you’ve enjoyed exploring, relaxing with food and drink, and visiting the butchers. We look forward to welcoming you back again soon!

Noté 4 sur 5 étoiles

Good experience...

Good experience.... Nicely laid out with the usual Christmas dec's! And other goods instore! Good quick service and waiting time at the main cafe and at the till point, no queues....(even though busy)

6 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your kind review! We're pleased to hear you had a good experience and enjoyed the Christmas displays. It's great that our team provided quick service, even during busy times. We hope to see you again soon!

Noté 5 sur 5 étoiles

Like to start with a coffee

Like to start with a coffee, then have a good look at the stock. Always got what I went for too.

9 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for the lovely review! It’s great to hear you enjoy starting your visit with a coffee before browsing. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Lovely place to visit

Always an enjoyable day

14 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your kind words! We’re so pleased you always have an enjoyable day with us. We look forward to seeing you again soon!

Noté 3 sur 5 étoiles

We would like a coffee anytime of the…

We would like a coffee anytime of the day in your restaurant, because your improvised area is not large enough for the amount of shoppers that would like coffees and cakes at anytime

16 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your feedback. We understand the importance of having enough space for those who would like coffee and cake throughout the day. We’ll take your comments on board as we continue to look at ways to improve the experience for all our visitors. We hope to welcome you back again soon.

Noté 5 sur 5 étoiles

Such a lovely day out

Such a lovely day out, plenty of choice and things to discover. It’s my favourite place to visit.

3 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your kind words! We're so pleased to hear Polhill is your favourite place to visit. We look forward to welcoming you back for more days of discovery and plenty of choice!

Noté 4 sur 5 étoiles

Great Nursery

the cafe restaurant is excellent, good shopping in store

17 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your lovely feedback! We're delighted you enjoyed Novell's Restaurant and the shopping experience. We look forward to welcoming you back again soon.

Noté 4 sur 5 étoiles

Welcoming and friendly staff

Welcoming and friendly staff. Prices could be more friendly!!

13 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your kind words about our staff! We strive to offer a welcoming experience to all our visitors. While we understand your thoughts on pricing, we aim to keep our prices very competitive compared to other garden centres in the area. We appreciate your feedback and hope to see you again soon!

Noté 5 sur 5 étoiles

The plant section seems to be better than ever

The plant section seems to be the best I have ever seen. I bought a winter flowering cactus and it’s magnificent! Keep up the good work. Thank you.

28 novembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with your winter flowering cactus and that you found our plant section to be the best you've seen. We'll continue to work hard to provide top-quality plants and products. We look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Nice restaurant with good food

Nice restaurant with good food. Lots of good shops and things to buy

18 novembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your kind words! We're delighted to hear that you enjoyed your meal and found our selection of shops appealing. We look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

So well stocked

So well stocked. Friendly team. Keen prices.

13 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your wonderful feedback! We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

A visit to Polhill …

Your staff are so helpful and polite and always feel so welcome visiting your garden centre.
Polhill offers numerous shopping opportunities and with plenty of parking spaces.

16 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your lovely feedback! We're so glad to hear that you've always felt welcomed by our friendly team. We work hard to provide a variety of shopping options and ensure plenty of parking for a hassle-free visit. We look forward to welcoming you again soon!

Noté 5 sur 5 étoiles

Great food and environment

Great food and environment

17 décembre 2024
Avis spontané
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Réponse de Polhill Garden Centre

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed both the food and the environment. We look forward to welcoming you again soon!

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